The Lady Daly Hotel

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The Lady Daly Hotel is a historic pub in Hindmarsh, South Australia, offering a bar, classic pub meals, beer garden, live entertainment, and function spaces.

Hindmarsh, South Australia, Australia
theladydaly.com.au

About The Lady Daly Hotel

The Lady Daly Hotel is a historic pub located in Hindmarsh, South Australia, close to Adelaide’s entertainment and sporting precincts. It’s known for its classic Australian pub atmosphere, featuring a full bar with tap beers, wines and spirits, a bistro-style menu with traditional pub meals, a spacious beer garden, and multiple indoor and outdoor function spaces. The venue regularly hosts live entertainment and can cater for casual drinks, group dinners, and private events such as birthdays, corporate functions and post-game gatherings.

A charge from “The Lady Daly Hotel”, “Lady Daly Hindmarsh”, or a similar description on your bank or card statement usually relates to food and drink purchases at the bar or bistro, a tab you opened during a visit, or a payment for an event or function booking. You might also see a charge connected to a room or area hire, catering pre-payment, or a deposit for a group booking that was later applied to your final bill. In some cases, you may notice a temporary authorization hold if you started a bar tab by leaving your card behind the bar; the final settled amount may differ slightly from the initial pre-authorisation.

If you’re unsure about a charge, first check your calendar, email confirmations, and receipts from around the transaction date, including any group outings, game days, or events you attended near Hindmarsh. Look for booking or receipt emails from theladydaly.com.au or check with friends or colleagues who may have organised a group tab or function in your name. To resolve questions directly, you can contact The Lady Daly Hotel using the phone or contact details listed on their official website, theladydaly.com.au, and provide the date, amount, and last four digits of the card used so staff can look up your transaction. If there’s been an error, they can usually review the point-of-sale records and arrange a correction or refund where appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Lady Daly Hotel.

  1. THE LADY DALY HOTEL HINDMARSH AUS

Frequently Asked Questions

Why do I see a charge from The Lady Daly Hotel on my bank statement when I don’t remember paying there?

Most charges from The Lady Daly Hotel are linked to in-person purchases, such as bar drinks, meals in the bistro, or a group tab that you were attached to. In many cases, one person puts down their card to secure a tab or function booking and later settles a shared bill, so the charge may relate to a group outing, post-game drinks, or an event where you reimbursed someone else in cash. Check with friends, teammates or colleagues who may have organised the visit, and review any calendar entries or messages about meeting at a pub in Hindmarsh around the transaction date.

What types of transactions typically appear from The Lady Daly Hotel and in what amounts?

Common transaction types include bar and bistro purchases (often between AUD $20–$150), larger group or function tabs (which can range from around AUD $150 to several hundred dollars), and pre-payments or deposits for private events. On your statement, the description might appear as “THE LADY DALY HOTEL HINDMARSH SA”, “LADY DALY HINDMARSH”, or a similar variation. The exact amount will reflect your final bill including food, drinks, and any surcharges such as public holiday or card processing fees, if applicable.

Why did I see a pending or duplicate charge from The Lady Daly Hotel after opening a bar tab?

When you open a bar tab and leave your card with staff, the hotel may place a pre-authorisation hold on your card to confirm it is valid and to secure funds for the tab. This can appear as a pending or temporary charge, sometimes for an estimated amount higher than your final spend. Once the tab is closed and the final amount is processed, the original hold is automatically released by your bank, usually within a few business days. If a hold does not drop off after a week, contact your bank and the venue with your transaction details.

How can I get a copy of my receipt or tax invoice from The Lady Daly Hotel?

If you need a receipt or tax invoice, contact The Lady Daly Hotel directly using the phone number or contact form listed on theladydaly.com.au. Provide the exact date and approximate time of your visit, the amount charged, and the last four digits of your card so staff can search their point-of-sale records. They can usually email you a copy of the receipt or provide a printed version for collection at the venue.

How do I query or dispute a charge from The Lady Daly Hotel?

Start by contacting The Lady Daly Hotel directly with details of the charge (date, amount, and card type) so they can review their transaction logs and docket records. If it appears a mistake was made, such as items charged to the wrong table or a tab not fully adjusted, the venue can generally process a refund or adjustment back to the original payment method. If you still believe the transaction is unauthorised after speaking with the venue, contact your bank or card issuer to lodge a formal dispute.

Can I get a refund from The Lady Daly Hotel for a function deposit or prepayment?

Refunds for function deposits or prepayments depend on the specific terms you agreed to when booking, such as minimum spend, cancellation deadlines, and event size. If your event was cancelled or changed, contact the hotel as soon as possible with your booking name and date to discuss options; they may offer a full or partial refund, or a credit toward a future booking, depending on notice given and costs already incurred. Always refer to any confirmation emails or function agreements you received for the exact refund and cancellation conditions.

How do I change or cancel a function or group booking so I don’t incur additional charges?

To change or cancel a function or group booking, contact The Lady Daly Hotel directly via the contact details on theladydaly.com.au or by phone, quoting the name under which the booking was made and the event date. Provide as much notice as possible so they can adjust staffing and catering arrangements and advise you of any applicable cancellation fees or changes to your deposit. This helps avoid unexpected charges or loss of pre-paid amounts.

What should I do if I was charged more than I expected at The Lady Daly Hotel (e.g., tips, surcharges, or split bills)?

First compare the amount on your bank statement with any EFTPOS or paper receipt you received at the venue, checking for added items such as card surcharges, public holiday surcharges, or tips you may have authorised. If you split a bill or combined multiple tabs, the final amount can differ from what you remember individually paying. If something still doesn’t look right, contact the hotel with your receipt (if available) and transaction details so they can review the docket and correct any errors.

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