The Locker Room is a multi-level sports bar, pub and bistro located in Sydney Olympic Park, offering food, drinks, gaming and event spaces for fans, concert-goers and locals near Accor Stadium.
The Locker Room is a multi-level sports bar, pub, and bistro located directly opposite Accor Stadium in Sydney Olympic Park, NSW. Designed as a destination for sports fans, concert-goers, and locals, it offers multiple indoor and outdoor spaces, big screens for live sport, a full bar with beer, wine and cocktails, and a modern Australian pub-style menu. The venue also includes a gaming area (where permitted), private and semi-private event spaces for group bookings, and can cater to everything from pre-game drinks to corporate functions and post-concert gatherings.
A charge from “The Locker Room,” “Locker Room Sydney Olympic Park,” or a similar descriptor may appear on your bank or card statement after you pay for food and drinks at the bar or bistro, run a bar tab, use the gaming machines, or settle a group or function bill. You may also see a charge if you paid a deposit for an event or large table booking, purchased set menus or drinks packages, or if a pre-authorisation hold was taken when you opened a tab or booked an area. These charges are typically one‑time transactions, but deposits for events may be taken in advance and then adjusted or credited on the day of your function.
If you’re unsure about a charge from The Locker Room, start by checking the date and amount against any visit to Sydney Olympic Park for a game, event or concert around that time, and look for emailed receipts or booking confirmations from thelockerroom.com.au. For bar tabs or event bookings, the venue may have processed a pre-authorisation hold that later converted into the final charge, which can look like two separate entries until the hold drops off. To resolve questions, contact The Locker Room directly using the details on their website (thelockerroom.com.au) or your booking email, and provide the transaction date, amount, and the last four digits of your card so they can look up the payment and clarify or correct any billing issues.
Bank Statement Variations
2 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Locker Room.
Why do I see a charge from The Locker Room on my statement when I only opened a bar tab?
When you open a bar tab at The Locker Room, the venue may place a pre-authorisation hold on your card (often $50–$150 or more for larger groups) to confirm available funds. At the end of your visit, this pre-authorisation is either adjusted to the final spend or released and replaced by the actual transaction amount. For a short time, it can look like two charges, but the original hold should drop off automatically within a few business days, depending on your bank.
What are typical charge amounts from The Locker Room?
Common charges reflect individual food and drink purchases, often ranging from around AU$20–$60 for a casual meal and a drink, up to several hundred dollars for group tabs, function packages, or post-event gatherings. If you booked a function or large table, you might see an initial deposit (for example AU$200–$1,000+ depending on package and size) and then a separate final balance payment on or after the event date. Gaming machine payouts would not appear as charges, but EFTPOS withdrawals or top-ups at the venue may show as Locker Room transactions.
Why was I charged by The Locker Room twice for the same visit?
This is usually due to a pre-authorisation and a final charge being shown at the same time. The first amount is a temporary hold placed when you opened a tab or provided your card, and the second is the final bill when the tab was closed. The pre-authorisation should automatically reverse within a few business days; if it doesn’t, contact The Locker Room with your receipt and statement so they can confirm the transaction and, if necessary, liaise with their payment provider.
How do I get a copy of my receipt or tax invoice from The Locker Room?
If you provided an email address when paying or making a booking, your receipt or tax invoice may have been emailed to you automatically. Otherwise, you can request a copy by contacting The Locker Room via the contact form or email listed at thelockerroom.com.au, including the transaction date and time, amount, and the last four digits of your card. They can usually reissue an itemised tax invoice for bar tabs, dining bills, or function payments.
How can I dispute a charge or request a refund from The Locker Room?
First, contact The Locker Room directly using the phone number or email on thelockerroom.com.au and explain the issue (for example, incorrect amount, duplicate charge, or a cancelled booking). Provide any supporting documentation such as receipts, booking confirmations, or screenshots of your bank statement. Refunds for incorrect or duplicate charges are typically handled by the venue’s management and may take a few business days to appear on your account once processed; function deposits and cancellation refunds will follow the cancellation terms outlined in your booking agreement.
I cancelled my function or group booking—why do I still see a charge from The Locker Room?
Function and group bookings at The Locker Room often require a deposit or minimum spend guaranteed at the time of booking. If you cancel, whether you receive a full, partial, or no refund depends on the notice period and the terms stated in your booking confirmation. Check your confirmation email or contact the events team through thelockerroom.com.au to confirm the applicable cancellation policy and the status of any refund due.
Does The Locker Room offer any memberships, loyalty programs, or recurring charges?
The Locker Room primarily operates on a pay-as-you-go basis for food, drinks, and events, so recurring subscription-style charges are uncommon. However, if they run special membership, loyalty, or corporate packages, these are typically billed as one-off or periodic charges agreed to at the time of sign-up. If you are seeing recurring monthly or regular charges, contact the venue directly to clarify whether you are enrolled in a package or to investigate a possible billing error.
How can I contact The Locker Room about a transaction on my card?
Visit thelockerroom.com.au to find current contact details, including phone number, email address, and any dedicated events or accounts contacts. When you reach out, include your full name, the date and approximate time of the visit, the exact amount charged, and the last four digits of your card so staff can locate the transaction. They can then confirm what the charge relates to—such as a bar tab, dining bill, function payment, or pre-authorisation—and advise on next steps if a correction or refund is needed.