The Royal George

Bar96% confidence

The Royal George is a Merivale-operated pub and bar in Sydney’s CBD, offering drinks-focused service with casual pub food in a traditional-style venue within the Ivy/George Street precinct.

Sydney, New South Wales, Australia
merivale.com
Owned by Merivale Group

About The Royal George

The Royal George is a Merivale-operated pub and bar located in Sydney’s CBD, within the Ivy/George Street precinct. It’s a traditional-style city pub with a strong focus on drinks, including tap beers, wines, and classic pub cocktails, alongside a casual food menu with staples like burgers, schnitzels, and snacks. As part of the broader Merivale hospitality group (merivale.com), charges may sometimes reference Merivale, Ivy, or the broader venue precinct rather than “The Royal George” alone.

A charge from The Royal George may appear on your bank statement after you’ve purchased drinks or food at the bar, started a bar tab, attended a function, or made a group booking with pre-arranged food and beverage packages. Depending on how your payment was processed, you might see the charge descriptor as “THE ROYAL GEORGE,” “MERIVALE,” “IVY / MERIVALE,” or a similar variation. In some cases you may see a temporary pre-authorisation hold when you open a bar tab or provide a card for a group booking; this is used to secure the tab and is usually adjusted or released once the final bill is settled. Multiple visits on the same day, split bills, or tips added after the initial card swipe can also result in more than one line item on your statement.

If you’re unsure about a charge from The Royal George, first check recent receipts, text/email confirmations from Merivale, or your calendar for any visits to the Ivy/George Street precinct around the transaction date. If you opened a bar tab, the final amount may differ slightly from the initial pre-authorisation due to added items or tips. To resolve questions, you can visit merivale.com and use the Contact or Venue pages to reach Merivale customer service, or call Merivale’s central office and reference the transaction date, amount, and the last four digits of your card so they can locate the bill. For disputes around incorrect items, duplicate charges, or unrecognised spending, contact the venue or Merivale support first; if you still can’t resolve the issue, your bank can assist with a formal charge dispute.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Royal George.

  1. Royal George (Ivy) Sydney AUS

Frequently Asked Questions

Why does my bank statement show MERIVALE or IVY instead of The Royal George?

The Royal George is operated by Merivale within the Ivy/George Street precinct, so card charges may appear under a group descriptor such as “MERIVALE,” “IVY MERIVALE,” or similar instead of the specific bar name. This is normal for venues managed under a hospitality group’s central payment system. If the date and amount line up with a visit to the Ivy/George Street area, it is likely from The Royal George or another Merivale venue nearby.

Why was I charged twice after visiting The Royal George?

You may see two line items if a temporary pre-authorisation was placed when you opened a bar tab and a separate final charge was processed when you closed it. The pre-authorisation usually appears as a pending amount and is automatically reversed once the final payment clears. If both charges remain posted after several business days, contact Merivale or The Royal George with your receipt and transaction details so they can investigate and process a correction if needed.

What are common charge amounts I might see from The Royal George?

Typical charges from The Royal George can range from small amounts (around AUD $15–$40) for a round of drinks or a casual meal, up to larger tabs (AUD $100+) for groups, functions, or extended visits. For events or corporate bookings, you might see higher amounts corresponding to pre-arranged food and beverage packages. If an amount looks unusually high, check whether you were paying for a group, added a tip, or combined multiple orders onto one bill.

Why do I see a pending or higher-than-expected amount from The Royal George?

When you open a bar tab or leave a card behind the bar, The Royal George (via Merivale’s system) may place a pre-authorisation hold that is higher than your initial order to cover expected spending. The final amount charged will be adjusted to match your actual bill, and the unused portion of the hold is released by your bank, typically within a few business days. If the pending amount does not correct itself, contact Merivale support with the date, time, and last four digits of your card so they can verify the transaction.

How can I get a copy of my receipt from The Royal George?

If you didn’t receive or have misplaced your receipt, you can request a copy by contacting Merivale through merivale.com or by phoning their central office and specifying The Royal George as the venue. Provide the approximate date and time of your visit, the amount charged, and the last four digits of your card so staff can locate the transaction. They can often email you a copy or provide a summary of the items on your bill.

How do I dispute a charge or request a refund from The Royal George?

Start by contacting The Royal George or Merivale customer service as soon as you notice the issue, ideally with your receipt or a screenshot of the bank transaction. Explain whether the problem is an incorrect item, overcharge, duplicate payment, or unrecognised transaction. If the venue confirms an error, they can process a refund or adjustment back to your card; this can take a few business days to appear. If you cannot resolve the matter directly, contact your bank to discuss a chargeback or dispute.

Can I run a bar tab at The Royal George, and how does billing work?

Yes, The Royal George allows guests to open a bar tab by leaving a payment card with the bar or having it pre-authorised. A temporary hold may be placed to secure funds, and additional orders are added to the same tab. When you close the tab, the final amount (including any tip or surcharge) is charged, and the original hold is released or adjusted accordingly by your bank.

How do I contact The Royal George or Merivale about a billing question?

Go to merivale.com and search for The Royal George to find venue contact details, including phone numbers and enquiry forms. For general billing or transaction queries, you can also use Merivale’s central contact page or main office number listed on the website. When you reach out, have your transaction date, exact amount, card type, and the last four digits of your card ready to help staff quickly locate and review the charge.

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