The Shyft Group, Inc.

Automotive95% confidence

The Shyft Group, Inc. is a specialty vehicle manufacturer and upfitter that designs and builds commercial, fleet, and work vehicles, including last‑mile delivery vans and truck bodies.

Novi, Michigan, USA

About The Shyft Group, Inc.

The Shyft Group, Inc. is a North American manufacturer of specialty vehicles, chassis, and upfits serving commercial, fleet, utility, and last‑mile delivery markets. Formerly known as Spartan Motors, the company produces walk‑in vans, truck bodies, vocational work trucks, and related equipment under several brands, and also provides upfitting and customization services for fleets and specialized applications. Their customers are typically businesses, government agencies, and fleet operators rather than individual consumers.

A charge from The Shyft Group, Inc. on a card statement is most likely related to a business purchase such as a vehicle order deposit, final vehicle payment, upfitting services, parts and components, or service/repair work associated with Shyft products. It may also represent invoices paid by card for fleet or commercial accounts, or charges processed by a specific Shyft division that settles under the corporate name. In some cases, what may appear on the descriptor is the corporate entity name rather than the product brand the customer recognizes.

If you’re unsure about a charge, start by checking any recent vehicle, fleet, or equipment orders, repair invoices, or parts purchases tied to Shyft or its brands. Review purchase orders, email confirmations, or invoices from your fleet or procurement department to match the amount and date. For further clarification, you can contact The Shyft Group via the contact details on their website, providing the transaction date, amount, and last four digits of the card. If you still don’t recognize the charge and it may be fraudulent, notify your card issuer promptly to dispute the transaction and secure your account.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Shyft Group, Inc..

  1. THE SHYFT GROUP INC

Frequently Asked Questions

Why did I receive a charge from The Shyft Group, Inc. on my corporate card?

A charge from The Shyft Group, Inc. is typically tied to a business-related purchase such as a commercial vehicle order, upfitting services, fleet equipment, or parts and service work. Check with your fleet, maintenance, or procurement team for a matching invoice or purchase order.

Could this charge be from a Shyft brand I recognize under a different name?

Yes. Some Shyft brands and divisions may process payments under the corporate name “The Shyft Group, Inc.” rather than the specific brand name on your vehicle or body. Review any recent dealings with Shyft or its related brands and compare dates and amounts.

How can I obtain a copy of the invoice related to a The Shyft Group, Inc. charge?

Contact your internal purchasing or fleet department first, as they usually retain invoices and purchase orders. If you cannot locate the document, reach out to The Shyft Group through the contact form or phone number listed on theshyftgroup.com, providing your company name, transaction date, and amount so they can look up the invoice.

Does The Shyft Group, Inc. offer recurring or installment billing for vehicles or services?

In many cases, vehicle and upfit purchases are billed per order or per project, but some customers may have structured payment terms, installment schedules, or recurring charges for service agreements. Review your contract or purchase agreement with The Shyft Group or the selling dealer to see how payments are scheduled.

How do I dispute or question a specific charge from The Shyft Group, Inc.?

First verify the charge internally by comparing it against signed quotes, work orders, or vehicle purchase documents. If it still appears incorrect, contact The Shyft Group’s billing or customer service department with your invoice number and transaction details. If you suspect fraud or can’t resolve it directly, contact your card issuer to open a dispute.

Can The Shyft Group, Inc. place temporary authorization holds on my card?

Yes. For certain transactions, such as securing a deposit or validating a payment method, The Shyft Group or a related dealer may place an authorization hold that appears as a pending transaction. These holds usually adjust to the final amount or fall off within a few business days if not completed.

How can I update or change the payment method on file with The Shyft Group, Inc.?

Payment methods for fleet or commercial accounts are typically managed through your account representative or your company’s purchasing arrangements. Contact your Shyft sales or account rep, or the billing department listed on your invoice, to update card details or payment terms.

What should I do if I don’t recognize any relationship with The Shyft Group, Inc.?

If neither you nor your organization’s fleet or purchasing teams recognize any orders, service work, or contracts involving The Shyft Group or its brands, contact The Shyft Group using the information on their official website to request transaction details. If it appears unauthorized, immediately report it to your card issuer and follow their fraud and dispute procedures.

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