The Townhouse

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The Townhouse is a locally owned boutique coffee house and café in central Bunbury, Western Australia, serving specialty coffee and a casual all‑day menu with locally sourced produce.

Bunbury, Western Australia, Australia
thetownhousebunbury.square.site

About The Townhouse

The Townhouse is a locally owned boutique coffee house and café located in central Bunbury, Western Australia. Known for its specialty coffee, relaxed atmosphere, and friendly service, The Townhouse offers an all‑day menu built around locally sourced produce and seasonal ingredients. Guests typically visit for espresso-based coffees, cold brews, teas, house-made cakes and pastries, and casual brunch and lunch dishes such as toasties, salads, and light plates. The business operates primarily as an in-person café, and uses Square (thetownhousebunbury.square.site) for its point-of-sale system and, in some cases, for online ordering or vouchers.

A charge from The Townhouse may appear on your bank or card statement after you purchase coffee, food, or other items at the café, buy a gift card or voucher, or place an order through their Square-powered online site. On your statement, the charge may show up as “THE TOWNHOUSE,” “SQ* THE TOWNHOUSE,” or “SQ THE TOWNHOUSE BUNBURY,” depending on your bank. Most transactions are one‑time charges for in‑store purchases, but you might also see small variations in the final amount due to tips/gratuities added at the terminal, card surcharges (if applicable), or adjustments for split bills. Occasionally, a small temporary authorization hold may appear when your card is first processed and then drop off once the final amount settles.

If you’re unsure about a charge, start by checking recent visits to The Townhouse in Bunbury, including any coffees, meals, or takeaway orders you may have purchased for a group, as well as any vouchers or gift cards you bought. Look for email or SMS receipts from Square associated with your card or contact The Townhouse directly via the details on their website (thetownhousebunbury.square.site) or their social media pages, providing the transaction date, amount, and last four digits of your card so they can look up the payment. Common billing issues—such as duplicated taps, tip errors, or confusion over split payments—can usually be resolved quickly by the café or, if needed, through your bank or card issuer’s dispute process once you’ve confirmed details with the merchant.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Townhouse.

  1. The Townhouse Bunbury AUS

Frequently Asked Questions

Why does my bank statement show “SQ* THE TOWNHOUSE” or similar wording?

The Townhouse uses Square as its payment processor, so many card statements display a descriptor such as “SQ* THE TOWNHOUSE,” “SQ THE TOWNHOUSE BUNBURY,” or a similar variation. This is a normal one‑time charge for something you bought at the café—typically coffee, food, or a takeaway order. If the location shown is Bunbury, WA and the amount matches a recent visit, it is likely your in‑person or online payment at The Townhouse.

What are typical charge amounts I might see from The Townhouse?

Most charges from The Townhouse are modest café purchases—commonly in the range of AUD $5–$15 for coffee and a small item, or $20–$40 for meals, multiple drinks, or group orders. Higher amounts may reflect larger group brunches, catering-style orders, or the purchase of gift cards. If the amount looks unfamiliar, think back to any recent social catch‑ups, work meetings, or shout rounds you may have paid for at the café.

Does The Townhouse offer subscriptions or recurring payments?

The Townhouse primarily operates on one‑time, pay‑as‑you‑go transactions for food and coffee, and it does not typically bill customers on a subscription basis. If you see multiple charges, they are usually separate visits or orders made on different days. If a series of charges appears unfamiliar, contact the café or your bank to confirm whether your card may have been used by someone else.

Why do I see a small pending or duplicate charge from The Townhouse?

When The Townhouse processes your card through Square, your bank may place a temporary authorization hold to verify the card, which can look like a small or duplicate pending charge. This hold is usually reversed automatically within a few business days and will not be part of your final bill. If a pending charge remains for more than a few days or you see two identical settled charges, contact both your bank and The Townhouse to investigate.

How can I get a copy of my receipt from The Townhouse?

If you opted for an email or SMS receipt at the time of payment, check that inbox or message thread for a Square receipt from The Townhouse. If you didn’t receive or can’t find it, you can contact the café directly via the details on thetownhousebunbury.square.site or through their social media pages and provide the date, approximate time, amount, and last four digits of your card. They can usually locate your transaction in their Square system and resend a digital receipt.

How do I resolve a charge from The Townhouse that I don’t recognize?

First, confirm whether anyone else with access to your card (family members, partners, colleagues) visited The Townhouse in Bunbury around that date. If no one recognizes the transaction, contact the café with the transaction details so they can check their system, camera records, or signature slips where applicable. If the charge appears to be fraudulent or cannot be resolved with the merchant, contact your bank or card issuer immediately to dispute the transaction and request a new card.

Can I get a refund or correction if I was charged the wrong amount at The Townhouse?

If you believe you were charged incorrectly—for example, an extra item was added, a tip was entered in error, or a payment was processed twice—reach out to The Townhouse as soon as possible with your receipt or statement details. The café can usually verify the transaction in their Square dashboard and, if an error is confirmed, process a partial or full refund back to your card. Refunds are handled through Square and may take a few business days to appear on your account, depending on your bank.

How can I contact The Townhouse about a billing or card issue?

To discuss a specific charge, go to thetownhousebunbury.square.site for current contact details, including phone number and, where provided, email. When you contact them, have your transaction date, exact amount, and last four digits of your card ready so staff can look up the payment quickly in their system. You can also reach out via their official social media pages for general queries, but sensitive card information should only be shared through secure channels or directly at the café.

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