The Triffid

Entertainment90% confidence

The Triffid is a live music venue and bar in Brisbane’s Newstead precinct, hosting concerts, events, and food and drink service.

Brisbane, Queensland, Australia
thetriffid.com.au

About The Triffid

The Triffid is a well-known live music venue and bar located in Brisbane’s Newstead precinct, Queensland, Australia. Housed in a converted World War II aircraft hangar, it hosts local and international artists across rock, indie, electronic, and more, along with special events, DJ nights, and private functions. In addition to ticketed shows, The Triffid operates a bar and kitchen offering food and drink service, so you might interact with them either as a concert-goer or as a casual bar/beer garden customer. Event listings, tickets, and venue information are available through their official site at thetriffid.com.au and partnered ticketing platforms.

A charge from “THE TRIFFID”, “THE TRIFFID NEWSTEAD”, or similar wording on your bank or card statement usually relates to a ticket purchase for a concert or event, a bar or food tab settled at the venue, or a function/room hire payment. Many tickets are sold online in advance via third-party ticketing partners, so the charge may be associated with buying tickets through a link from thetriffid.com.au. You may also see charges for multiple tickets in a single transaction, booking fees, or pre-authorizations for a bar tab or function booking; pre-authorizations can appear as pending amounts that later adjust to the final spend or disappear if unused.

To verify the charge, first check your email for ticket confirmations or receipts from The Triffid or its ticketing partners, as well as any bar/food receipts if you recently visited the venue. Compare the date and amount on your statement to event dates you attended or bookings you made. If you still have questions, visit thetriffid.com.au and use their contact or bookings page to reach the venue, or contact the ticketing provider listed in your confirmation email. For unauthorized or unrecognized charges, speak with your bank or card issuer promptly after attempting to confirm whether a friend, family member, or shared card user may have made the purchase.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Triffid.

  1. THE TRIFFID NEWSTEAD AUS

Frequently Asked Questions

Why do I see a charge from THE TRIFFID on my card when I only bought concert tickets online?

The Triffid often sells tickets through online ticketing partners that process payments on their behalf, but the transaction may still appear as THE TRIFFID or a similar description on your statement. This can cover the ticket price plus any applicable booking or service fees for one or more tickets in a single order. Check your email for ticket confirmations around the date of the charge and compare the total, including fees, to the amount on your statement.

What types of purchases can result in a charge from The Triffid?

Charges from The Triffid can come from buying concert or event tickets (online or at the door), running a bar or food tab during a show, or paying deposits for private events or venue hire. In some cases, merchandise sold at the venue may also be processed through the same payment system. If the amount seems higher than expected, it may include multiple items or tickets in one transaction, or an included booking fee.

Why is there a small or duplicate pending charge from The Triffid on my account?

The Triffid’s bar or ticketing systems may place an authorization hold on your card to confirm it is valid, especially when opening a tab or processing a pre-paid booking. This can appear as a small test amount or a duplicated pending charge that later disappears or is replaced by the final settled amount. Authorization holds usually drop off within a few business days, depending on your bank or card issuer’s policies.

How can I get a copy of my receipt or tax invoice for a charge from The Triffid?

If you purchased tickets online, your receipt or tax invoice is typically included in your confirmation email from the ticketing provider linked via thetriffid.com.au. For bar, food, or in-venue purchases, you can request a copy of your receipt by contacting The Triffid directly through the contact form or email listed on their website, providing the transaction date, approximate time, last four digits of your card, and the exact amount charged. Your bank statement description can also help them locate the payment in their system.

How do I change, cancel, or get a refund for tickets I bought to a Triffid show?

Ticket changes, cancellations, and refunds are generally handled by the ticketing provider that sold your tickets (for example, the platform you were redirected to from thetriffid.com.au). Most tickets are non-refundable except in cases such as event cancellation, major rescheduling, or as required by Australian consumer law, but some events may offer name changes or resale options. Check your confirmation email for the ticketing company’s refund policy and contact details, and follow their process for lodging a refund or change request.

Can I dispute a charge from The Triffid if I don’t recognize it?

Before disputing the charge, check with anyone who may share your card or account (such as a partner or family member) and review your recent activities—especially any concerts, events, or bar visits in Brisbane’s Newstead precinct. If you still don’t recognize the transaction, contact The Triffid via their website with the full statement description and amount, and they may be able to identify what it relates to. If it appears to be fraudulent or cannot be resolved with the venue or ticketing provider, contact your bank or card issuer to formally dispute the charge and request a card replacement if necessary.

How do deposits, minimum spends, or function bookings at The Triffid appear on my statement?

If you’ve booked a private event, table, or function at The Triffid, you may be charged a deposit or partial prepayment, which will appear as a standard card transaction from THE TRIFFID or a similar descriptor. On the day of the event, any remaining spend at the bar or on food may be charged separately or offset against your deposit, depending on your agreement with the venue. For questions about how your function was billed, contact The Triffid’s events or bookings team via the details on thetriffid.com.au and reference your booking name, date, and the amounts you see on your statement.

This merchant is in the Entertainment category

Browse all

Related Merchants

Ticketek
Ticketmaster
Tinder
Eventbrite
International Convention Centre Sydney

Compare The Triffid

vsTicketekvsTicketmastervsTinder

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you