Thermo King

Automotive92% confidence

Thermo King is a global manufacturer of transport temperature-control systems for trucks, trailers, buses, rail cars, and marine applications.

Minneapolis, Minnesota, USA
Owned by Trane Technologies plc

About Thermo King

Thermo King is a well-known manufacturer specializing in transport refrigeration and climate-control systems for vehicles such as trucks, trailers, vans, buses, rail cars, and marine containers. Businesses that ship perishable goods, pharmaceuticals, and other temperature-sensitive products rely on Thermo King equipment, parts, and services to maintain precise temperature control throughout the supply chain. The company also offers telematics and monitoring solutions, as well as installation, maintenance, and repair services through an authorized dealer network.

A charge labeled “Thermo King” on a bank or card statement is typically related to the purchase of refrigeration or HVAC equipment, replacement parts, maintenance or repair services, or diagnostic and telematics services for fleet vehicles. This could come from a local Thermo King dealer or service center rather than the corporate entity itself, and may correspond to scheduled fleet service, an emergency repair, a parts order, or a service contract renewal.

If you have questions about a Thermo King charge, start by checking recent service invoices, work orders, or parts receipts for your vehicles or reefer units, especially from any Thermo King-branded dealer or service location. The invoice number and dealer name on your paperwork should match the date and approximate amount of the charge. To resolve issues, contact the specific Thermo King dealer noted on your invoice or, if unclear, use the dealer locator on Thermo King’s website to identify and call your local branch. Have your vehicle/unit number, invoice, and card details handy so they can look up the transaction and provide clarification, adjustments, or refunds if warranted.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Thermo King.

  1. Thermo King

Frequently Asked Questions

Why did I receive a charge from Thermo King on my card?

A Thermo King charge usually corresponds to the purchase of parts, equipment, or service for a refrigerated or climate-controlled vehicle, such as a reefer unit on a trailer or a bus HVAC system. Check recent work orders, service visits, or parts invoices from any Thermo King dealer your fleet uses.

Could this Thermo King charge be from a local dealer rather than the corporate company?

Yes. Most transactions occur through authorized Thermo King dealers and service centers, but the descriptor may simply show “Thermo King.” Review your documentation from the specific dealer (often branded as “Thermo King [City/Region]”) and match the date and amount to the charge.

How can I get an itemized receipt for a Thermo King transaction?

Contact the Thermo King dealer or service center that performed the work or sold you the parts. Provide the approximate transaction date, card used, and vehicle or unit number, and they can reissue an itemized invoice or service report corresponding to the charge.

Does Thermo King offer service contracts or recurring maintenance plans that might appear as periodic charges?

Some Thermo King dealers offer maintenance agreements, service plans, or monitoring services that can be billed monthly, quarterly, or annually. If you see recurring Thermo King charges, check your service agreements or ask your dealer’s accounts department whether you are enrolled in such a plan.

How do I dispute an incorrect or duplicate Thermo King charge?

First, contact the Thermo King dealer’s billing or accounts receivable department with your invoice and card details to see if the charge can be corrected or refunded directly. If you cannot resolve it with the merchant, you may then contact your bank or card issuer to open a dispute, supplying copies of your invoices and any correspondence.

Are there small or temporary Thermo King charges that might be authorization holds?

Some dealers may place a temporary authorization on your card when opening a work order or parts ticket, especially for emergency service calls. This may appear as a pending charge and then adjust to the final invoice amount, or drop off if the transaction is finalized differently.

How can I confirm which vehicle or unit a Thermo King service charge relates to?

Your Thermo King invoice should list the vehicle or unit identification (e.g., trailer number, reefer unit serial, or bus ID). If you’re unsure, contact the dealer and provide the transaction date and amount; they can look up the work order and tell you exactly which asset was serviced.

What is the best way to contact Thermo King about a billing question?

For specific transaction or billing questions, contact the Thermo King dealer or service center that provided the service, using the phone or email on your invoice. If you’re not sure which dealer processed the charge, use the dealer locator on thermoking.com to find nearby locations and call with your transaction details so they can help trace it.

This merchant is in the Automotive category

Browse all

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you