About Thrive Market
Thrive Market is an online, membership-based grocery and household goods retailer that focuses on natural, organic, and sustainable products. Members pay an annual or monthly fee to access discounted prices on pantry staples, snacks, supplements, personal care, cleaning supplies, and environmentally conscious household items. The company aims to make healthier and eco-friendly products more affordable and accessible through its direct-to-consumer e-commerce platform.
A charge labeled like “PP*ThriveMarketD” on your bank or card statement typically relates to a Thrive Market membership fee, an online grocery order, or a combination of both, processed via PayPal (hence the “PP*” prefix). You may see recurring charges for your membership (usually billed annually or monthly), as well as separate charges for specific orders you placed on thrivemarket.com or through their mobile app. In some cases, you might also notice temporary authorization holds when you place or modify an order, which should adjust to the final amount once the order ships.
If you have questions about a Thrive Market charge, first log into your Thrive Market account and review your Membership & Billing settings and recent Orders to match the transaction date and amount. For PayPal-based charges, you can also check your PayPal activity for details of the merchant and invoice. If you still don’t recognize the charge, contact Thrive Market customer support through their Help Center or chat, or reach out to PayPal support if the transaction appears unauthorized. Having your order number, billing date, and the exact amount ready will help resolve issues more quickly.