TickPick

Entertainment98% confidence

TickPick is an online ticket marketplace where users can buy and sell tickets for sports, concerts, theater, and live events, often with no added buyer fees.

New York, NY
tickpick.com

About TickPick

TickPick is a digital ticket marketplace that allows customers to buy and sell tickets to live events, including professional and college sports, concerts, festivals, theater, and other entertainment experiences. Known for its no-hidden-fee or reduced-fee pricing model and transparent all-in pricing, TickPick aggregates ticket listings from various sellers and provides tools like seat ranking and interactive seating charts to help buyers find good value.

A TickPick charge on your card statement typically indicates that you or someone with access to your payment method purchased event tickets through TickPick’s website or mobile app. The amount usually corresponds to the full cost of the tickets, including any applicable service or delivery fees shown at checkout. Charges may also appear if you upgraded tickets, purchased parking passes, or used TickPick for a resale transaction.

If you don’t recognize a TickPick charge, start by checking your email (including spam/junk folders) for order confirmations from TickPick, as well as any TickPick account you may have created using your email or phone number. You can log into tickpick.com or the TickPick app to view your order history, download receipts, and manage your purchases. For unresolved questions, contact TickPick customer support through their help center or support email with your full name, purchase date, and the last four digits of the card so they can locate the transaction and clarify or dispute the charge if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to TickPick.

  1. Tickpick New York NY

Frequently Asked Questions

Why did I get charged by TickPick?

You were likely charged by TickPick for purchasing tickets to a live event—such as a game, concert, or show—through their website or mobile app. The statement line will usually match the total shown at checkout, which includes the ticket price and any applicable service or delivery fees.

How can I see the details and receipt for my TickPick charge?

Log into your TickPick account at tickpick.com or in the TickPick app, then go to the ‘My Tickets’ or ‘Orders’ section to view your recent purchases. There you can see event details, seat locations, order totals, and download or print your receipt. If you checked out as a guest, search your email for a TickPick confirmation message.

Can I get a refund for tickets I bought on TickPick?

TickPick’s refund and guarantee policies vary by event and situation. Generally, orders are final once confirmed, but TickPick provides a buyer guarantee if an event is canceled without rescheduling. If you believe you’re eligible for a refund—for example, due to event cancellation or a major issue with your tickets—contact TickPick support with your order number to review your options.

How do I contact TickPick about a charge I don’t recognize?

Visit tickpick.com and go to the Help or Support section to submit a request or use their listed contact options (such as email or in-app support). Include the transaction date, amount, last four digits of your card, and any possible event you or family members may have purchased so they can quickly look up the charge.

Why is my TickPick charge amount higher than the ticket’s face value?

TickPick is a marketplace where tickets can be sold above or below face value depending on demand. The total you see on your card includes the seller’s listed price plus any TickPick service or delivery fees shown at checkout. Review your order confirmation to see a breakdown of the pricing.

Does TickPick place temporary or pending charges on my card?

In some cases, TickPick or your bank may show a pending or temporary authorization when you attempt a purchase, especially if the order is being verified. These authorizations typically fall off automatically within a few business days if the transaction is not completed or is declined.

Can I cancel my TickPick order after purchasing tickets?

Most TickPick ticket purchases are final and cannot be canceled or changed once the order is confirmed, because the marketplace handles live inventory from third-party sellers. If you made a mistake, contact TickPick support immediately—while they generally cannot cancel, they can advise whether reselling your tickets through TickPick is possible.

How do I verify which TickPick account used my card?

Check any TickPick apps or logins you use and review the order history tied to your email addresses. If you still can’t locate the order, contact TickPick support with the transaction details from your bank statement; they can usually identify the account associated with the purchase and confirm the event and ticket information.

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