Timber Cafe is a local café in Harrisdale, Western Australia, serving specialty coffee, breakfast, brunch and casual meals in a community-focused, family‑friendly setting.
Timber Cafe is a community-focused, family‑friendly café located in Harrisdale, Western Australia. Known for its specialty coffee, all‑day breakfast, and casual brunch and lunch options, Timber Cafe offers a relaxed setting for locals and visitors alike. The café typically serves espresso‑based coffees, alternative milks, fresh pastries, and a rotating food menu that often includes classic breakfast plates, burgers, salads, and kid‑friendly options. You’ll usually find both dine‑in and takeaway service, with EFTPOS and major debit/credit cards accepted.
A Timber Cafe charge may appear on your bank statement when you pay for food or drinks in‑store, place a takeaway order, or settle a group bill. Charges are generally one‑time transactions for the value of your visit, but you might also see multiple charges in a day if you visited more than once or ran separate tabs. Some banks display small “pending” or “pre‑authorisation” amounts when a card is first inserted or tapped, which are later replaced by the final bill total. If your bank groups merchant names or abbreviates them, the charge may appear as “TIMBER CAFE HARRISDALE” or a similar variation.
If you’re unsure about a Timber Cafe charge, start by checking recent visits to the café and any receipts in your email, wallet, or banking app. Compare the transaction date and amount to when you last had coffee or a meal there, and remember that the posted date can be 1–2 days after your actual visit. To resolve questions, you can contact Timber Cafe directly via the details on their website (timbercafe.com.au), social media pages, or by calling the café during business hours and providing the date, approximate time, and amount of the charge so staff can look up the transaction. If the transaction still doesn’t look familiar, contact your bank to dispute the charge or request that your card be blocked in case of card misuse.
Bank Statement Variations
2 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Timber Cafe.
Why do I see a Timber Cafe charge on my statement when I only remember a small purchase?
Your Timber Cafe charge will usually reflect the total bill, including all food, drinks, and any surcharges such as weekend or public holiday surcharges if applicable. If you added extras (like alternative milks, side dishes, or extra shots of coffee) or paid for multiple people, the final amount can be higher than you recall from just one item. Also, if you left a tip via card, that will be included in the final charge. Check your receipt, if you have it, to see a breakdown of the total.
Can Timber Cafe appear under a different or shortened name on my bank statement?
Yes. Depending on your bank, the Timber Cafe charge may appear as “TIMBER CAFE,” “TIMBER CAFE HARRISDALE,” or a similar abbreviation that includes the suburb or a register ID. International card networks sometimes truncate merchant names, which can make the charge look unfamiliar at first glance. Comparing the location information and date with a recent visit to Harrisdale often helps confirm the source of the charge.
Does Timber Cafe offer any ongoing tabs, accounts, or recurring charges?
Timber Cafe primarily processes one‑time, in‑store payments for each visit, so you should not typically see recurring or subscription‑style charges from them. If you notice multiple charges over several days, it usually reflects separate visits or separate transactions for the same visit (for example, ordering coffee first and food later). If you believe you are being charged repeatedly in error, contact the café directly and then speak with your bank to investigate and, if necessary, dispute the transactions.
Why do I see a small pending Timber Cafe charge that later disappears or changes amount?
Some banks and card processors place a small pre‑authorisation or ‘pending’ hold when your card is first tapped or inserted at Timber Cafe, particularly for contactless or PayWave transactions. This can appear as a small amount (for example, a few dollars) that later drops off and is replaced by the final bill total. These holds are not actual charges and should disappear within a few business days; if they do not, contact your bank for clarification.
How can I get a receipt or tax invoice for a Timber Cafe transaction?
If you paid in‑store and didn’t keep the printed receipt, you can usually request a copy directly from Timber Cafe. Have the transaction date, approximate time, card type (e.g., Visa, Mastercard), and the exact amount ready so staff can search their EFTPOS records. Contact the café using the phone number or contact form listed on timbercafe.com.au or via their social media messages, and they can advise how to obtain a copy tax invoice for your records.
What should I do if I think I was charged twice by Timber Cafe?
First, compare your receipts or your digital wallet history to the duplicate entries on your bank statement to confirm the amounts and timestamps. Sometimes a ‘pending’ hold and the final charge can look like two separate payments when only one will ultimately settle. If both transactions settle and you truly were charged twice, contact Timber Cafe with the transaction details so they can verify in their EFTPOS system and process a refund if appropriate. If you can’t resolve it with the café, contact your bank to dispute the duplicate charge.
Can I get a refund or adjustment from Timber Cafe if there was an error with my bill?
If you believe there was a billing error—such as being charged for the wrong table, items you didn’t receive, or an incorrect total—reach out to Timber Cafe as soon as possible. Provide your receipt or bank statement details (date, time, and exact amount) so staff can locate the transaction and verify what was charged. Where an error is confirmed, the café can typically process a refund or partial adjustment back to the original payment card. Processing times for refunds depend on your bank and may take a few business days to appear.
How can I contact Timber Cafe about a charge I don’t recognise?
Visit timbercafe.com.au for their latest contact details, including phone number, address, and any email or contact form they provide. When you call or message, include the date of the charge, the exact amount, the name that appears on your bank statement, and the type of card used so staff can search their payment records. If the café cannot locate a matching transaction or confirms it was not processed by them, you should immediately contact your bank to report possible card misuse or fraud.