Tonna's Fruit & Vegetables is an independent greengrocer in Daylesford, Victoria, offering fresh fruit and vegetables along with a selection of breads, local meats, cheeses and other grocery items.
Tonna's Fruit & Vegetables is an independent greengrocer based in Daylesford, Victoria, Australia, known locally for fresh, seasonal produce and friendly service. They offer a wide range of fruits and vegetables, complemented by fresh breads, pantry staples, local meats, cheeses, eggs, and other everyday grocery items. As a community-focused retailer, they source much of their stock from regional farms and producers where possible, and operate as a traditional bricks‑and‑mortar grocery shop rather than a subscription or membership service.
A charge from “Tonna's Fruit & Vegetables” on your bank or card statement usually relates to an in‑store purchase of groceries made at their Daylesford shop, or in some cases a phone or special order processed through their point‑of‑sale terminal. Amounts can vary widely depending on the size of your shop, from small top‑up visits for a few items to larger weekly grocery spends. You may also see a second, smaller pending amount briefly appear if your bank places an authorization hold when the card is first tapped or inserted, which is then replaced by the final transaction once it’s processed.
If you’re unsure about a Tonna's Fruit & Vegetables charge, start by checking your receipts from the date of the transaction, as well as any text or email confirmations if you placed an order by phone or arranged local delivery. Compare the transaction date, store location (Daylesford, Victoria), and amount with your recent visits or household members’ purchases. To resolve questions, you can contact the shop directly using the details on their website (tonnasfruitandvegetables.com.au) or on your receipt, provide the exact charge amount and transaction date, and staff can look up the sale in their system. They can usually reprint or email receipts, explain line items, correct obvious errors, and advise you on how to dispute a charge with your bank if needed.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Tonna's Fruit & Vegetables.
Why do I see a charge from Tonna's Fruit & Vegetables on my bank statement?
This charge typically comes from an in‑store grocery purchase made at Tonna's Fruit & Vegetables in Daylesford, Victoria. It may have been made by you or another cardholder on your account during a visit for fruit, vegetables, bread, meat, cheese, or other groceries. Check whether you or a family member shopped there on or near the transaction date. If you recently visited Daylesford as a tourist, this may be from a one‑off stop at their shop.
Does Tonna's Fruit & Vegetables run any subscriptions or recurring billing services?
No, Tonna's Fruit & Vegetables operates as a traditional greengrocer and does not generally bill customers on a subscription or membership basis. Most charges are one‑time transactions for in‑store purchases. If you see repeated charges, they’re usually from separate visits or regular shopping trips, not automatic renewals. If you believe a charge is recurring in error, contact the store and your bank to investigate.
What are typical amounts for Tonna's Fruit & Vegetables charges?
Transaction amounts can range from small purchases (for example, under AUD $10–$20 for a few items) to larger grocery shops of AUD $50–$150 or more, depending on what you buy. Because pricing is per item or per kilogram, there is no fixed standard amount like you’d see with a subscription service. If the total on your statement doesn’t match your recollection, compare it with any paper receipts or bank notifications from the same day. The store can also confirm the contents of a transaction if you provide the exact amount and date.
Why do I see two similar charges or a small pending amount from Tonna's Fruit & Vegetables?
Some banks show a temporary authorization hold when your card is first processed, which may appear as a small or duplicate pending charge. Once the sale is finalized, the pending authorization is reversed and only the final amount is actually debited. This can happen especially with contactless (tap) payments or if a transaction has to be retried. If both amounts fully post and don’t reverse within a few business days, contact Tonna's and your bank with the transaction details.
How can I get a copy of my receipt or verify what I was charged for at Tonna's Fruit & Vegetables?
If you need a receipt copy, contact Tonna's Fruit & Vegetables directly using the phone or email listed on their website or on any previous receipt. Provide the date, approximate time, card type (e.g., Visa, Mastercard), and exact amount shown on your statement so staff can search their point‑of‑sale records. In many cases they can reprint or email a receipt and walk you through the items purchased. This is usually the fastest way to verify or clarify a mystery charge.
How do I dispute an incorrect charge from Tonna's Fruit & Vegetables or request a refund?
Start by contacting the store as soon as you notice a potential error, ideally with your receipt and statement handy. Explain the issue (for example, being charged twice, incorrect weight, or wrong total) and provide the transaction amount and date; if the store confirms a mistake, they can usually process a refund or adjustment back to your card or in cash, according to their in‑store policy. If you cannot resolve the issue directly with them, contact your bank or card issuer to initiate a formal dispute or chargeback. Keep any emails, receipts, or notes from your conversation with the store to support your claim.
Can I cancel an order or change it after paying at Tonna's Fruit & Vegetables?
For standard in‑store purchases, once your items are paid for and taken, cancellations are handled under the store’s usual refund or returns policy, which may be limited for perishable goods. If you placed a phone or special order (for example, a produce box or bulk order) and need to change or cancel it, contact the shop directly as early as possible before collection or delivery. They can advise whether changes are still possible and whether any fees or partial charges apply, depending on how far along your order is.
How can I contact Tonna's Fruit & Vegetables about a charge on my account?
Visit their website at tonnasfruitandvegetables.com.au for current contact details, including phone number and, where available, an email address or contact form. When you reach out, have your bank statement, transaction date, and exact amount ready so staff can quickly locate the transaction in their system. If you’re local, you can also visit the shop in person in Daylesford, Victoria, with your card and statement for assistance. For security, avoid sharing full card numbers by email—only the last few digits are usually needed to help identify the payment.