Tony's Workshop

Automotive95% confidence

Tony's Workshop is an independent automotive repair and maintenance workshop located in Casino, New South Wales, providing mechanical services and repairs for passenger vehicles.

Casino, New South Wales, Australia
tonysworkshop.com.au

About Tony's Workshop

Tony's Workshop is an independent automotive repair and maintenance workshop based in Casino, New South Wales, Australia. They specialise in mechanical services for passenger vehicles, including logbook servicing, safety inspections, brake and suspension work, diagnostics, engine repairs, and general mechanical repairs. As a locally owned business, Tony's Workshop typically serves private vehicle owners in the Casino region and may also handle small business fleets, offering appointment-based servicing and repairs during standard business hours.

A charge from Tony's Workshop may appear on your bank or card statement when you pay for vehicle servicing or repairs at their workshop, either in person or over the phone. Common reasons for a charge include scheduled logbook services, repairs after a breakdown, tyre or brake replacement, roadworthy or safety checks, or diagnostic assessments. You might see charges for a deposit taken in advance of major repair work, separate payments for parts and labour, or a pre-authorisation hold if your card was used to secure a booking or confirm estimated costs. Some customers may also see repeat charges if they have authorised Tony's Workshop to process staged payments (for example, paying off a larger repair in instalments) or if multiple visits occurred close together.

If you’re unsure about a Tony's Workshop charge, start by checking recent vehicle work: look for service invoices, quotes, or booking confirmations in your email, SMS messages, or any paperwork left in your glovebox. Compare the transaction date and amount with your last visit to the workshop, including any deposits or additional parts they advised might be billed later. To clarify a charge, contact Tony's Workshop directly via the phone or contact details listed on tonysworkshop.com.au, provide the exact transaction date, amount, and the name on the card, and ask for a copy of the invoice. Common issues—such as duplicate transactions, confusion between cardholders in the same household, or differences between quoted and final amounts—are usually resolved by reviewing the itemised invoice and, where appropriate, arranging a correction or partial refund through their office or accounts department.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Tony's Workshop.

  1. TONY'S WORKSHOP CASINO AUS

Frequently Asked Questions

Why was I charged by Tony's Workshop when I only booked an appointment?

Tony's Workshop may place a charge or small deposit when you book in major repair work or special-order parts, especially if parts need to be ordered specifically for your vehicle. This can appear as a partial upfront payment or a pre-authorisation against your card. The final invoice is then adjusted to reflect this amount when the work is completed. If the booking was cancelled within their notice period, any deposit or hold is usually released or refunded according to their workshop policy.

What are typical amounts I might see from Tony's Workshop on my statement?

Common transaction amounts reflect typical service and repair costs—for example, basic servicing can range from around AUD $150–$350 depending on the vehicle and required fluids or filters, while more complex repairs (brakes, suspension, or engine work) can be significantly higher. You might also see smaller amounts (AUD $50–$150) for diagnostics, inspections, or deposits toward parts. The exact amount will correspond to the itemised invoice for labour and parts provided at the time of service.

Can Tony's Workshop charge me more than the original quote?

In most cases, Tony's Workshop will contact you if the required work or parts go beyond the original quote and seek your approval before proceeding. The final charge on your statement may be higher if you agreed to additional repairs, upgraded parts, or extra fluids and filters during the job. You can request a detailed, itemised invoice to see how the final amount was calculated and compare it to the initial estimate.

How do I get a copy of my invoice or receipt from Tony's Workshop?

If you need to verify a charge, you can request a copy of your invoice directly from Tony's Workshop using the contact details on tonysworkshop.com.au or on your previous paperwork. Provide your name, vehicle registration, approximate date of service, and the transaction amount shown on your statement so they can locate the correct job card. They can usually email or print a replacement invoice that itemises all parts, labour, taxes, and any deposits or discounts applied.

Does Tony's Workshop offer any kind of ongoing service plan or recurring payments?

Tony's Workshop does not typically run subscription-style billing like a membership service, but some customers may set up recurring or scheduled bookings for regular servicing (e.g., every 6 or 12 months). In those cases, charges will appear around each service date as separate transactions rather than as a monthly subscription. If you see multiple charges close together, check whether more than one vehicle in your household was serviced or if additional follow-up work was done after an initial visit.

How can I dispute or question a Tony's Workshop charge and request a refund or adjustment?

Contact Tony's Workshop first and ask to speak with the front office or accounts staff, providing the date, amount, and last four digits of the card used. They can check for billing errors, duplicate charges, or misunderstandings about approved extra work and may issue a partial or full refund if a mistake is confirmed. If you paid by card and cannot resolve the issue directly, you can then contact your bank or card issuer with the supporting documentation (invoice, emails, and notes of discussions) to lodge a formal dispute.

Why do I see a pending or temporary Tony's Workshop charge that later disappears or changes amount?

Some banks show a temporary or pending amount when your card is first processed at Tony's Workshop, especially if an approximate or maximum figure was entered before the final invoice was confirmed. Once the work is completed and the final amount is processed, the pending authorisation is replaced by the actual transaction, and any unused portion of the hold is released by your bank. This can take a few business days, depending on your card issuer.

What should I do if I don’t recognise a Tony's Workshop charge at all?

First, check whether anyone else on your account (such as a partner or family member with a secondary card) recently had a vehicle serviced or repaired at Tony's Workshop. If no one recognises the transaction, contact the workshop with the exact date and amount so they can verify which vehicle and customer the payment is linked to. If they cannot match the transaction or you still believe it’s unauthorised, immediately notify your bank or card provider to report possible fraud and request a card replacement and charge investigation.

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