Tooborac Hotel & Brewery is a historic 19th-century country pub in Victoria, Australia, operating as a family‑friendly hotel with an on-site craft brewery, bar, and bistro-style dining.
Tooborac Hotel & Brewery is a historic 19th‑century country pub and craft brewery located in Tooborac, Victoria, Australia. Set along the Northern Highway, it operates as a family‑friendly hotel with a classic public bar, on‑site brewery, bistro‑style dining, and a country bottle shop. The venue is known for its small‑batch craft beers brewed on site, hearty pub meals, house‑made pies, and relaxed rural atmosphere, and it often hosts local events, functions, and touring visitors travelling between Melbourne and central Victoria.
A charge from Tooborac Hotel & Brewery may appear on your bank or card statement after you’ve paid for meals and drinks at the bar or bistro, purchased takeaway beer or pies, booked accommodation or a function, or ordered products through their website (tooborachotel.com.au) or over the phone. You might also see a charge for a group booking deposit, event tickets, a gift voucher, or a brewery merchandise purchase. In some cases, your bank may show a pre‑authorization or temporary hold when a card is opened at the bar, when a tab is started, or when a card is used to guarantee a room or group reservation; those holds usually drop off automatically after a few business days if not converted into a final charge.
If you’re unsure about a Tooborac Hotel & Brewery charge, start by checking your recent visit dates, meal or bar receipts, email confirmations for bookings or online orders, and any gift vouchers or event tickets you may have purchased. The descriptor on your statement will typically reference “Tooborac Hotel”, “Tooborac Brewery”, or a similar name, sometimes with “Tooborac VIC” included. For questions, you can contact the venue directly using the phone number or contact form listed on tooborachotel.com.au, providing the exact transaction date, amount, and the last four digits of the card used. If you suspect an error, duplicate charge, or unauthorized transaction, speak with the venue first to check their records, and then follow up with your bank or card issuer if it cannot be resolved directly.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Tooborac Hotel & Brewery.
Why do I see a Tooborac Hotel & Brewery charge on my statement when I only visited for a meal or drinks?
Restaurant and bar purchases at Tooborac Hotel & Brewery are often processed under a single venue merchant name, so even a simple bistro meal or a few drinks at the bar will appear as a charge from Tooborac Hotel & Brewery. If you asked to split the bill, open a tab, or pay for a group, your card may have been used for the full amount, which can explain higher‑than‑expected totals. Check your printed EFTPOS receipt or bank app history around the date you visited to match the amount.
What kinds of transactions typically result in a Tooborac Hotel & Brewery charge and what amounts are common?
Common transactions include bar tabs, bistro meals, takeaway pies and beer, function or group booking deposits, and occasionally accommodation or event charges. Small amounts (for example, AUD $10–$60) are usually for drinks or light meals, while mid‑range charges (around AUD $60–$200) often reflect full meals for two or more people, mixed food and drinks, or takeaway purchases. Larger transactions (over roughly AUD $200) are more likely to be function deposits, group bookings, accommodation, or bulk beer/merchandise purchases.
Why is there a pending or temporary Tooborac Hotel & Brewery charge that later changed or disappeared?
When you open a bar tab, guarantee a booking, or provide a card for a room or group reservation, the venue’s payment terminal may place a pre‑authorization hold to confirm your card is valid. This can show as a pending charge or a slightly different amount from your final bill. Once the actual payment is processed, the original hold is automatically released by your bank within a few business days, so you should only be left with the final settled amount.
How can I get an itemized receipt or tax invoice for my Tooborac Hotel & Brewery charge?
If you need a detailed receipt, check first whether you kept the original EFTPOS or bar/bistro receipt from your visit. If not, you can contact Tooborac Hotel & Brewery via the details on tooborachotel.com.au and request a copy, providing the date and approximate time of your visit, the amount charged, and the last four digits of the card used. They can usually locate your transaction in their point‑of‑sale system and email you a tax invoice for business or personal records.
How do I change, cancel, or get a refund on a Tooborac Hotel & Brewery booking or deposit?
For accommodation, functions, or group bookings made directly with Tooborac Hotel & Brewery, you’ll need to contact the venue using the phone number or email address listed on their website. Cancellation and refund eligibility depend on the terms you agreed to when booking, including any notice periods or non‑refundable deposits, so reach out as early as possible if your plans change. Be ready to provide your booking name, date, and payment amount so they can confirm whether a refund, partial refund, or credit can be offered.
Can I cancel or modify an online order or gift voucher purchased from Tooborac Hotel & Brewery?
If you placed an order for beer, pies, merchandise, or a gift voucher via tooborachotel.com.au and need to adjust or cancel it, contact the venue promptly with your order confirmation details. Changes are usually easiest before the order has been packed, shipped, or the voucher has been issued or used. In some cases, they may offer an exchange, credit, or refund in line with their online sales and Australian consumer law obligations; physical items typically need to be unused and in resalable condition for returns.
What should I do if I don’t recognize a Tooborac Hotel & Brewery charge or suspect it’s incorrect?
First, check whether anyone else on your account (such as a family member or partner) recently visited Tooborac, attended an event there, or used your card for a meal, drinks, or a booking. Compare the date and amount on your statement with any receipts, emails, or calendar entries you have. If it still looks unfamiliar or appears to be duplicated, contact Tooborac Hotel & Brewery with the transaction details so they can review their records; if the venue cannot verify or correct the charge, report it to your bank or card issuer for dispute investigation.
Does Tooborac Hotel & Brewery offer ongoing subscriptions or recurring billing that might show as repeat charges?
Tooborac Hotel & Brewery primarily processes one‑off transactions for food, drinks, takeaway products, bookings, and merchandise, so recurring monthly subscriptions are not typical. However, you might see multiple charges over time if you visit regularly, hold multiple event deposits, or place several online orders. If charges appear to be recurring on a schedule you don’t expect, check your email for any standing orders or repeat bookings, then contact the venue or your bank to clarify.