About TotalEnergies
TotalEnergies is a French multinational energy company that operates across oil, gas, renewable power, and related mobility services. For most cardholders, the most visible part of the business is its network of TotalEnergies service stations, where customers purchase gasoline or diesel, car washes, lubricants, and convenience-store items. In many transaction systems, these locations may still appear as “TOTAL” or “Total” on receipts and bank statements.
A card charge labeled simply “Total” or “TOTAL” is commonly associated with a purchase at a TotalEnergies-branded service station or affiliated fuel outlet, such as filling a vehicle with fuel, buying items in the station shop, paying for a car wash, or using automated fuel pumps. In some countries, small pre-authorization holds are placed when you insert or tap your card at the pump, and the final amount is adjusted later to the actual fuel cost, which can result in multiple or changing amounts on your statement.
If you do not recognize a “Total” charge, first check recent fuel stops or convenience‑store visits, including unattended or highway stations where you might not recall the brand signage. Match the transaction date, time, and approximate location with your travel history and any printed receipts. For further clarification, you can contact the specific station (if identified on your receipt), or reach out to TotalEnergies customer service via their official website. If the charge still seems suspicious, contact your bank or card issuer promptly to dispute the transaction and request a card replacement if fraud is suspected.