Tower Hotel

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Tower Hotel is a historic pub and hotel in Magill, South Australia, offering a bistro, sports bar, beer garden, gaming room, and drive-through bottle shop. It is operated as part of Endeavour Group’s ALH hotels portfolio.

Magill, South Australia, Australia
towerhotel.net.au
Owned by ALH Group (Endeavour Group)

About Tower Hotel

Tower Hotel is a long‑standing pub and hospitality venue located at 621 Magill Road in Magill, a suburb in Adelaide’s foothills. Dating back to the 1840s and rebuilt in the early 1900s, it now operates as a spacious modern pub with a bistro, sports bar, cocktail and beer bars, beer garden, kids’ cinema, function spaces, and a gaming room. The venue serves classic pub meals, contemporary Australian dishes, and a range of drinks, and also incorporates a drive‑through bottle shop on site.([thehappiesthour.com](https://thehappiesthour.com/venues/adelaide/tower-hotel?utm_source=openai))

A charge reading like “ALH VENUES/621 MAGILL ROAMAGILL AU” typically refers to a purchase made at the Tower Hotel processed through ALH/Endeavour Group’s centralized payments system. This might be from dining in the bistro, buying drinks in the bar, using the gaming facilities, paying for a function booking, or purchasing takeaway alcohol from the attached bottle shop. Tabs that are opened and then closed at the end of a visit can also appear as a single consolidated card charge, sometimes a day later, under this descriptor.

If you’re unsure about a Tower Hotel charge, first cross‑check the transaction date and amount with when you or a family member may have visited the venue or used the bottle shop. Receipts are typically issued at the point of sale; if you used a digital wallet, check its transaction history as well. For further questions, you can phone the venue directly using the contact details on towerhotel.net.au or your bank statement, or contact ALH/Endeavour Group customer support. If you still don’t recognize the charge, contact your bank to dispute the transaction or request a card replacement in case of possible card compromise.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Tower Hotel.

  1. ALH VENUES/621 MAGILL ROAMAGILL AU

Frequently Asked Questions

Why does my bank statement show “ALH VENUES/621 MAGILL ROAMAGILL AU” instead of Tower Hotel?

ALH (Australian Leisure and Hospitality) processes payments for its venues under shared descriptors like “ALH VENUES,” followed by the venue’s address. The “621 MAGILL” reference points to the Tower Hotel at 621 Magill Road, Magill, SA, so this descriptor represents a transaction at Tower Hotel processed through ALH/Endeavour Group’s payment system.

What types of purchases at Tower Hotel commonly appear as card charges?

Common card charges come from dining in the bistro, buying drinks in the bar or beer garden, playing the gaming machines, paying for a function or event booking, or purchasing takeaway alcohol from the drive‑through bottle shop attached to the hotel. Multiple rounds or items may be combined into a single final charge if you had a tab open.

Can Tower Hotel charges be higher than my last individual receipt from the bar or bistro?

Yes. If you opened a bar or table tab, the venue may pre‑authorize your card and then finalize the total at the end, combining food, drinks, and any surcharges into a single amount. Service or public holiday surcharges may also apply on certain days, which can make the final charge slightly higher than menu prices.

How do I get a copy of a receipt for a Tower Hotel transaction?

To request a receipt, contact Tower Hotel directly using the phone number or email listed on towerhotel.net.au and provide the transaction date, approximate time, the last four digits of your card, and the exact amount charged. Staff can usually look up the payment in their point‑of‑sale system and reissue a tax invoice by email or in person.

Does Tower Hotel place temporary authorization holds on my card?

Tower Hotel may place a temporary pre‑authorization on your card when you start a tab or provide a card for security, especially for function bookings. This can appear as a pending amount separate from the final charge. Authorization holds typically drop off automatically within a few business days once the final payment is processed.

How can I dispute or question a charge from Tower Hotel?

First, call or email Tower Hotel with your transaction details so they can verify the charge and explain what it covers. If they confirm it is correct but you still disagree, or if you suspect fraud and they cannot locate the transaction, contact your bank or card issuer to raise a dispute or chargeback and ask about cancelling and reissuing your card.

Is Tower Hotel part of a larger hotel or pub group?

Yes. Tower Hotel is operated by ALH Group, the hospitality arm of Endeavour Group, which owns and operates more than 300 licensed venues and numerous retail liquor outlets across Australia, including brands such as BWS and Dan Murphy’s.([endeavourgroup.com.au](https://www.endeavourgroup.com.au/wp-content/uploads/2024/08/2024-Endeavour-Group-Modern-Slavery-Statement.pdf?utm_source=openai))

Can Tower Hotel charges be linked to an online or phone booking rather than an in‑person visit?

Yes. Deposits or full payments for function room bookings, large group reservations, or special events may be processed over the phone or online using the venue’s payment facilities. These non‑in‑person transactions will still show on your statement under an ALH/Tower Hotel descriptor similar to in‑venue purchases.

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