Transports Metropolitans de Barcelona

Transit95% confidence

Transports Metropolitans de Barcelona (TMB) is the main public transit operator for the Barcelona metropolitan area, managing the city’s metro and bus networks and related transport services.

Barcelona, Catalonia, Spain
tmb.cat
Owned by Àrea Metropolitana de Barcelona

About Transports Metropolitans de Barcelona

Transports Metropolitans de Barcelona (TMB) is the main public transport operator in the Barcelona metropolitan area. It manages the city’s metro network, most urban bus lines, some special and night buses, and related mobility services. TMB operates under the integrated fare system of the Autoritat del Transport Metropolità (ATM), so its tickets and passes (such as T‑casual, T‑usual, T‑jove and T‑mobilitat) are generally valid across metro, bus, tram, FGC and some Rodalies lines within selected zones. Purchases can be made at metro station ticket machines, customer service offices, authorized sales points, and through digital channels such as the TMB app and T‑mobilitat platform.

A TMB-related charge may appear on your bank or card statement when you purchase or top up a travel ticket or pass. Common situations include buying a single ticket or multi-journey pass at a ticket machine, loading or renewing a T‑mobilitat card online or via the app, or purchasing a monthly/quarterly pass like T‑usual or T‑jove. In some cases, you may see small temporary authorization holds when you add a card in the app, test a new payment method, or attempt a purchase that does not complete. Most TMB products are one‑time purchases (valid for a number of journeys or a period of time), but some users may enable recurring renewals of certain time‑based passes through digital platforms.

If you’re unsure about a TMB charge, first check your recent metro and bus usage, ticket purchases, and any online T‑mobilitat reloads. Review email receipts, your TMB/T‑mobilitat account purchase history, and any tickets bought at machines on the date of the charge. For further clarification or to dispute a transaction, contact TMB via tmb.cat (Customer service / Contact forms), by phone at the customer service line listed on their website, or by visiting a TMB Customer Service Office (Oficina d’Atenció al Client) in Barcelona. Have your card statement, approximate date and amount, and, if possible, the card or T‑mobilitat number ready to speed up resolution; TMB can investigate duplicate charges, malfunctioning tickets, or incorrect billing and advise you on refunds or corrections according to their current policies.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Transports Metropolitans de Barcelona.

  1. METRO BARCELONA

Frequently Asked Questions

Why do I see a charge from Transports Metropolitans de Barcelona (TMB) on my card?

This charge is usually linked to the purchase or top‑up of a public transport ticket or pass, such as a T‑casual, T‑usual, T‑jove, or a reload of your T‑mobilitat card. You might have bought it at a metro ticket machine, a TMB customer service office, an authorized kiosk, or through the TMB app/T‑mobilitat website. Check whether you or someone in your household recently used Barcelona’s metro or buses around the date of the charge.

What typical amounts might TMB charge my card for tickets or passes?

Common TMB-related amounts correspond to the integrated ATM fares for Barcelona, which vary by ticket type and zone. Single tickets are usually just a few euros, while multi‑journey cards and time‑based passes (like T‑casual, T‑usual, or T‑jove) can range from tens of euros upward depending on zones and duration. For current prices, consult the official fares section on tmb.cat or the ATM website, as fares are updated periodically.

Can TMB charges be recurring or subscription‑like?

Most TMB products are not subscriptions but one‑time purchases valid for a set number of journeys or for a time period (for example, 30 days for some passes). However, if you use the T‑mobilitat platform or TMB’s digital channels, you may have enabled periodic renewal of a time‑based pass using the same card. In that case, you could see regular charges (monthly or similar) corresponding to each renewal; you can manage or disable these renewals in your T‑mobilitat/TMB online account.

How can I cancel or stop automatic renewals of my TMB/T‑mobilitat pass?

Log into your T‑mobilitat or TMB online account where you manage your transport card and check the section for active products or renewals. If you see an option for automatic or periodic renewal of a pass, disable or cancel it; future periods will not be charged once you turn this off. If you cannot find the option or do not have online access, contact TMB customer service via tmb.cat or visit a Customer Service Office for assistance.

How do I request a refund or correction for a TMB ticket or pass charge?

Refunds for transport tickets and passes are limited and subject to ATM/TMB rules, but TMB can review cases such as duplicate charges, malfunctioning tickets, or charges for unused/blocked passes. To request a review, gather your proof of payment (card statement, receipt, or online confirmation) and, if applicable, your T‑mobilitat or physical card number, then submit a claim through the customer service section on tmb.cat or in person at a TMB Customer Service Office. TMB will evaluate your case and inform you whether a refund, replacement, or other solution is possible under current regulations.

Why do I see a small or temporary TMB charge (e.g., a few cents or €1) that later disappears?

This is likely an authorization hold placed when you add or verify a payment card in the TMB app or make an online purchase attempt. The small amount is used only to confirm that your card is valid; it is not a real fare charge and should automatically disappear or be released by your bank within a few days. If it does not drop off after several business days, contact your bank and, if needed, TMB customer service with the transaction details.

How can I verify what exactly I purchased from TMB for a specific charge?

If you bought digitally, sign in to your T‑mobilitat or TMB account and check the purchase or reload history, which lists products, dates, and amounts. For tickets bought at machines, check any printed receipts or note the station, machine, and time of purchase if you need TMB to investigate. You can then contact TMB through the contact forms at tmb.cat, by phone, or at a Customer Service Office and provide the date, exact amount, and the last digits of the card used so they can identify the transaction.

How do I contact TMB about an unknown or incorrect charge on my statement?

Visit tmb.cat and go to the Customer service or ‘Contacte’ section to access online forms and information channels. You can also call the TMB customer service phone number listed on the site, or speak to staff at TMB Customer Service Offices located in key metro stations in Barcelona. When you contact them, provide a screenshot or copy of your statement showing the date, amount, and merchant descriptor (e.g., "TMB", "TRANS. METROP. BCN"), and any related ticket or card numbers to help them trace the transaction.

This merchant is in the Transit category

Browse all

Related Merchants

First Parking
Sydney Airport
SkyBus
GM Cabs
Translink

Compare Transports Metropolitans de Barcelona

vsFirst ParkingvsSydney AirportvsSkyBus

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you