Travellers Coffee House

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Travellers Coffee House is a local café in Toowoomba, Australia, serving specialty coffee, breakfast and lunch dishes, and house-made sweets in a relaxed, garden-style setting.

Toowoomba, Queensland, Australia
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About Travellers Coffee House

Travellers Coffee House is a local café in Toowoomba, Queensland, Australia, known for specialty espresso coffee, all-day breakfast, light lunch dishes, and house-made cakes and slices. Set in a relaxed, garden-style setting, it’s a sit-down café where most customers order at the counter and dine in, with takeaway options also available. They often promote daily specials, seasonal menu items, and events or updates through their Facebook page rather than a standalone website.

A charge from “Travellers Coffee House” on your bank or card statement usually relates to an in-store purchase of coffee, food, or sweets, either dine-in or takeaway. Amounts can vary from a few dollars (for a single coffee or slice) to larger totals if you paid for multiple meals, a group bill, or catering. Some banks may abbreviate the description (for example, “TRAVELLERS COFFEE HSE TOOWOOMBA” or similar), and if you tapped your card on their EFTPOS terminal, the charge may show as a card-not-present or contactless transaction on your statement. In rare cases, you might see a small temporary pre-authorisation if your bank processes contactless payments that way, but the final posted amount should match your receipt.

To verify the charge, start by checking the date and amount against any visit you made to a café in Toowoomba around that time and look for receipts in your wallet, email, or banking app. If you still have questions, you can contact Travellers Coffee House directly by phone or via Facebook Messenger through their Facebook page, providing the transaction date, exact amount, and the last four digits of your card so they can look up the payment in their EFTPOS records. Common issues—such as being charged twice, splitting bills, or tips/adjustments—are usually resolved by the café reviewing their till and terminal reports and, if an error is confirmed, processing a refund back to your card. If you suspect fraud and do not recognise the charge at all, contact your bank or card issuer immediately to report and dispute the transaction.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Travellers Coffee House.

  1. TRAVELLERS COFFEE HO\189 HUME ST\TOOWOOM

Frequently Asked Questions

Why do I see a Travellers Coffee House charge on my statement when I only remember visiting a café in Toowoomba?

Travellers Coffee House is a local café in Toowoomba, so the charge may appear under their business/trading name rather than the generic café name you remember. Banks often shorten the description to something like “TRAVELLERS COFFEE HSE TOOWOOMBA.” Review your activity on that date—if you bought coffee, breakfast, or lunch in Toowoomba, it’s likely this transaction.

What types of purchases typically result in charges from Travellers Coffee House?

Most charges come from in-store purchases such as espresso drinks, teas, breakfast dishes, light lunches, and house-made cakes or slices, either dine-in or takeaway. Larger amounts may reflect multiple meals, a group tab, or catering/platters ordered for an event. Any card payment processed through their café EFTPOS terminal will appear under their business name on your statement.

Does Travellers Coffee House offer subscriptions, memberships, or recurring billing?

Travellers Coffee House primarily operates as a walk-in café and does not typically run ongoing subscription-style billing like a streaming service or gym. Each visit is charged as a separate transaction when you tap or insert your card at the counter. If you see repeat charges, they are likely from multiple visits or multiple days, not from an automatic subscription.

Why is the amount I see for Travellers Coffee House slightly different from what I remember paying?

Differences can happen if your total included extras like an additional shot of coffee, alternative milk, or added sides, or if items were rounded due to Australian cash rounding rules (for mixed cash/card splits). It’s also possible the amount reflects a combined bill for multiple people. Compare the posted amount to your receipt; if you believe there’s a discrepancy, contact the café with the date and exact amount so they can check their till records.

How can I get a copy of my receipt or check if I was charged twice by Travellers Coffee House?

If you need a receipt, contact Travellers Coffee House directly (phone or Facebook Messenger) with the transaction date, approximate time, exact amount, and the last four digits of your card. They can review their EFTPOS and cash-register reports to confirm the transaction and whether there were any duplicate charges. If a double charge is found, they can arrange a refund or advise you to coordinate with your bank, depending on how your bank processed it.

How do I request a refund or dispute a Travellers Coffee House charge I don’t recognise?

Start by contacting Travellers Coffee House as soon as possible and provide full details of the transaction, including date, amount, and card type. If they confirm an error—such as an accidental duplicate payment—they can process a reversal or refund back to your card. If you firmly do not recognise the transaction or suspect fraud, immediately contact your bank or card issuer to report the charge and initiate a formal dispute.

Why do I see a small or pending Travellers Coffee House charge that later disappears or changes?

Some banks briefly show contactless payments or card verifications as pending authorisations before the final amount posts. This can look like a small or duplicate charge that later adjusts to the correct total or disappears once settled. If a pending amount stays on your account for more than a few business days, contact your bank first, then the café if needed.

How can I contact Travellers Coffee House about a billing or payment question?

You can usually reach Travellers Coffee House during opening hours by phone (check their current number and hours on Google Maps or their Facebook page) or message them via Facebook Messenger at facebook.com by searching for their café name. When you contact them, include your name, the transaction date, exact amount, and the last four digits of the card used so they can quickly locate the payment in their system.

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