Tuckerbox Stores

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Tuckerbox Stores is an independent local supermarket and variety retailer in Kununurra trading as IGA Local Grocer Tuckerbox Kununurra, offering groceries, fresh produce, a coffee lounge, and a general merchandise/variety store.

Kununurra, Western Australia, Australia

About Tuckerbox Stores

Tuckerbox Stores, trading as IGA Local Grocer Tuckerbox Kununurra, is an independent supermarket and variety retailer located in Kununurra, Western Australia. As part of the IGA Local Grocer network, it focuses on everyday groceries, fresh produce, dairy, frozen foods, and essential household items, with an emphasis on serving the local community and travellers in the East Kimberley region. The store also operates a coffee lounge where customers can purchase hot drinks, light meals, and snacks, and it carries a range of general merchandise and variety items such as basic hardware, camping needs, seasonal goods, and convenience products.

A charge from “TUCKERBOX STORES,” “IGA LOCAL GROCER TUCKERBOX,” or a similar description on your bank or card statement typically comes from an in‑store purchase at the supermarket, coffee lounge, or variety section. These charges are usually one‑time transactions for groceries, café purchases, or general merchandise. You may also see small differences if you added items at the checkout, used a card multiple times the same day, or if a pre-authorisation amount was placed when the transaction was first processed (some banks initially show a pending amount before updating to the final total). Recurring charges are uncommon unless you’ve arranged something like a standing order for prepared food or regular supplies directly with the store.

To verify a Tuckerbox Stores charge, start by matching the date and amount on your statement with any paper receipts, email receipts (if requested at checkout), or your diary of purchases in Kununurra around that time. If you still don’t recognize the transaction, contact the store directly using the details on their website (igalocalgrocerkununurra.com.au) or via the contact information shown on any recent receipt; staff can often look up transactions by date, time, and amount. When you call or visit, have the last 4 digits of your card, the exact transaction date, and the billed amount ready. For disputed or incorrect charges, your bank or card issuer may also advise raising a dispute after you’ve attempted to resolve the issue with the store.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Tuckerbox Stores.

  1. TUCKERBOX STORES KUNUNURRA AU
  2. TUCKERBOX STORES KUNUNURRA AUS

Frequently Asked Questions

Why do I see a charge from TUCKERBOX STORES or IGA LOCAL GROCER TUCKERBOX on my bank statement?

This charge usually comes from an in‑store purchase at Tuckerbox Stores in Kununurra, such as groceries, coffee lounge items, or general merchandise. The descriptor on your statement may appear as “TUCKERBOX STORES,” “IGA LOCAL GROCER TUCKERBOX KUNUNURRA,” or a similar variation depending on your bank. If you were travelling in the East Kimberley or live locally, check whether you shopped at the store on or near that date.

Does Tuckerbox Stores have subscriptions or recurring payments?

Tuckerbox Stores primarily processes one‑time, in‑store purchases and does not typically run subscription or membership-style billing. If you see multiple charges in a month, they are usually separate shopping trips or café visits rather than an automatic subscription. If you believe a charge is repeating on a schedule, contact the store and your bank to confirm whether those are individual transactions.

Why is there a pending or slightly different amount from Tuckerbox Stores on my card?

Some banks show an initial pending authorisation when your card is first processed, which may differ slightly from the final settled amount after discounts, refunds of voided items, or bag charges/credits are applied. This pending hold typically updates to the correct final total within a few business days. If the pending amount does not adjust or you are charged twice, contact both Tuckerbox Stores and your bank with the transaction details.

How can I get a copy of my receipt for a Tuckerbox Stores transaction?

If you need a receipt copy, visit or call Tuckerbox Stores and provide the exact purchase date, approximate time, and total amount, along with the last 4 digits of the card used. In many cases, staff can search their point‑of‑sale records and reprint or confirm the transaction details. Having a photo of the bank statement entry (with sensitive information hidden) can also help them locate the transaction more quickly.

How do I dispute or request a refund for a Tuckerbox Stores charge?

For incorrect amounts, double billing, or returned items, your first step is to speak directly with Tuckerbox Stores in Kununurra—bring your receipt or transaction details so staff can verify the sale and process a refund or correction if appropriate. Refunds are generally issued back to the original payment method and may take a few business days to appear, depending on your bank. If you cannot resolve the issue with the store, contact your bank or card issuer to discuss a formal dispute.

What are typical purchase amounts at Tuckerbox Stores?

Common charge amounts vary widely, from small café purchases or top‑up grocery trips under AUD $20 to full supermarket shops that may be $50–$200 or more, especially for families or travellers stocking up. Multiple small charges on the same day can occur if you visited the coffee lounge separately from the main store or made return trips. Reviewing your activity in Kununurra on that date can help you recognize which shopping trip the amount relates to.

Can Tuckerbox Stores save my card details or charge me later without me being present?

Standard in‑store purchases at Tuckerbox Stores are processed as card‑present transactions, and the store does not typically run ongoing card-on-file billing for everyday customers. In rare cases, if you’ve arranged a special order or phone payment directly with the store, they may process a one‑off card-not-present transaction you’ve authorised. If you see a charge you did not approve, contact the store immediately and then notify your bank to investigate potential card misuse.

How can I contact Tuckerbox Stores about a charge I don’t recognize?

You can contact Tuckerbox Stores using the details listed on their website at igalocalgrocerkununurra.com.au or the phone number and address printed on any recent receipt. When you call or visit, have your bank statement entry (date, amount, and merchant description) available so staff can check their transaction records. If you are unable to reach them during local business hours in Kununurra, you can leave a message or follow up by email if an address is provided on their website.

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