UNICEF

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UNICEF (United Nations Children’s Fund) is a United Nations agency that provides humanitarian and developmental aid to children worldwide, funded largely through voluntary donations.

New York, NY
unicef.org
Owned by United Nations

About UNICEF

UNICEF (United Nations Children’s Fund) is a UN agency dedicated to protecting the rights and well-being of children and mothers in over 190 countries and territories. It focuses on areas such as health, nutrition, clean water and sanitation, education, protection from violence and exploitation, and emergency relief in crises and conflicts. Funding comes primarily from voluntary contributions by governments, corporations, and individuals.

A charge labeled something like “UNICEF -XP- PANAM” on your card statement typically indicates a donation processed on behalf of UNICEF, possibly via a regional or national UNICEF office (for example in Panama) or a specific fundraising campaign. This might be a one-time online donation, a recurring monthly pledge, a response to an emergency appeal, or a contribution made at an event or via a third-party fundraising platform that routes funds to UNICEF.

If you have questions about this charge, start by checking your email for a donation receipt from UNICEF or from the specific UNICEF national office or campaign you donated through. You can also review your UNICEF donor account, if you created one, to confirm recent contributions and recurring pledges. If the charge is not recognized, contact UNICEF through the official website or your local UNICEF national committee with the date, amount, and the statement descriptor; they can help locate the transaction, adjust or cancel recurring donations, and process refunds in cases of error or suspected fraud. If you still cannot verify the charge, you may also contact your bank or card issuer to dispute it and block further unauthorized transactions.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to UNICEF.

  1. UNICEF -XP- PANAM

Frequently Asked Questions

What does a charge labeled “UNICEF -XP- PANAM” mean on my card statement?

This descriptor usually indicates a donation made to UNICEF that was processed through a specific regional or national UNICEF office or payment processor, likely associated with Panama or a campaign routed through that region. It may represent either a one-time donation or a recurring pledge.

Is this UNICEF charge a one-time donation or a recurring monthly pledge?

UNICEF processes both one-time and recurring donations. To see which you set up, check the confirmation email you received at the time of donation or log in to your donor account (if created) via unicef.org or your local UNICEF national committee site; it will indicate if the contribution is monthly or one-off.

How can I cancel or change my recurring UNICEF donation associated with this charge?

To cancel or modify a recurring UNICEF donation, visit the UNICEF or local UNICEF national committee website where you signed up, log in to your donor account, and adjust your donation settings. If you can’t access your account, contact donor support via the contact form or phone number listed on unicef.org/donate (or your local UNICEF site) with your name, email, and the last charge details.

How do I request a refund for a UNICEF donation I believe was made in error?

Contact UNICEF donor support as soon as possible through the official website or your local UNICEF office, providing your full name, email address used for the donation, transaction date, amount, and the statement descriptor (e.g., “UNICEF -XP- PANAM”). They will review the transaction and, where appropriate, can reverse or refund the charge.

Why do I see multiple UNICEF charges in the same month?

Multiple charges may occur if you made more than one one-time donation (for example, responding to different appeals), if you have more than one active recurring pledge, or if a failed payment attempt was retried. Review your donation receipts and your donor account, and contact UNICEF donor support if the pattern doesn’t match your records.

How can I verify that this UNICEF charge is legitimate and not fraud?

Check for a matching donation receipt in your email, review your bank statement for consistent donation amounts and dates, and log into your UNICEF or local national committee donor account to confirm recent donations. If you still don’t recognize the payment, contact UNICEF through unicef.org and your card issuer to investigate and, if needed, dispute the transaction.

Where can I get a receipt or tax statement for this UNICEF donation?

Receipts are typically emailed immediately after you donate. If you need another copy or a consolidated tax statement, log in to your donor account on unicef.org or your national UNICEF site, or contact donor support with your name, email, and approximate donation dates. They can resend receipts or provide an annual statement where available.

Why is the UNICEF charge amount different from what I expected?

Differences can arise due to currency conversion, bank fees, a selected monthly amount instead of a one-time sum, or an additional donation option you may have opted into. Review the donation confirmation email for the original currency and amount, and if it still seems incorrect, contact UNICEF donor support with your transaction details for clarification.

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