University of New South Wales

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The University of New South Wales (UNSW) is a major public research university in Sydney, Australia, offering undergraduate, postgraduate, and professional education along with research and community services.

Sydney, New South Wales, Australia
unsw.edu.au

About University of New South Wales

The University of New South Wales (UNSW) is a leading public research university based in Sydney, Australia, known for its programs in engineering, business, law, medicine, arts, social sciences, and more. It operates multiple campuses and facilities, including those in and around Randwick and Kensington, and provides tuition-based degree programs, short courses, research services, and various student and community services. Charges referencing “UNSW Randwick NSW” typically relate to payments processed at or associated with UNSW facilities in the Randwick area, such as tuition, fees, campus services, or event-related costs.

This charge may appear on your statement if you paid course tuition, student fees, exam or administration fees, parking, campus accommodation-related costs, or services such as health, sports, or events connected with UNSW’s Randwick-area facilities (including teaching hospitals or allied health/medical schools nearby). It could be either a one-off payment (e.g., a short course or event registration) or part of a recurring schedule, such as installment payments for tuition or accommodation.

To verify the charge, log into your UNSW student or staff portal and review your fee or account statements, or check the receipt or confirmation email from the time of payment. If you don’t recognize the transaction, contact UNSW Student Hub or the relevant UNSW finance/accounts office using the contact details on unsw.edu.au, providing the date, amount, and the last four digits of the card used. They can confirm what the payment was for, re-send invoices or receipts, and assist with refunds or charge corrections where appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to University of New South Wales.

  1. UNSW RANDWICK NSW

Frequently Asked Questions

Why does my bank statement show a charge from “UNSW Randwick NSW”?

A charge labeled “UNSW Randwick NSW” usually corresponds to a payment made to the University of New South Wales for something processed at or linked to UNSW’s Randwick/Kensington area, such as tuition, student fees, parking, health or sports services, short courses, or event registrations.

How can I confirm what my UNSW Randwick charge was for?

Log in to your UNSW student or staff portal and check your fees, financials, or transaction history. Match the date and amount on your portal invoice or receipt with the card charge. If you still can’t identify it, contact UNSW’s student or finance office with the transaction details for clarification.

Can UNSW charges appear as separate smaller amounts rather than one large payment?

Yes. Depending on how you arranged payment, tuition and some fees can be paid in installments, and different services (e.g., parking, clinic visits, sports memberships, short courses) may bill as separate smaller transactions, each showing a similar “UNSW Randwick NSW” descriptor.

How do I request a refund for a UNSW payment I believe was made in error?

Contact the relevant UNSW office—typically Student Hub or the faculty/clinic/service that took the payment—and provide your full name, student or staff ID (if applicable), the date and amount of the transaction, and supporting evidence. Refunds follow UNSW’s fee and refund policies, which vary by course type and service, and are outlined on unsw.edu.au.

How do I cancel or change a UNSW course or service so I’m not charged again?

For academic courses, you must formally withdraw or change your enrolment through the UNSW portal before the census or key dates listed on the UNSW website; otherwise, fees may still apply. For services like sports memberships, parking, or short courses, contact that specific UNSW unit (e.g., UNSW Fitness & Recreation, parking office, or short course administrator) and follow their cancellation procedures and deadlines.

Does UNSW place temporary authorization holds on my card?

In some cases, UNSW or its payment gateway may place a temporary authorization hold on your card when you submit payment details, especially for online payments. This hold verifies your card and is usually released automatically within a few business days if the payment is not completed or is adjusted.

What should I do if I don’t have a receipt for a UNSW Randwick NSW card charge?

Check your email (including spam) for payment confirmations from UNSW or its payment portal, and review your UNSW online account for invoices or statements. If you still need documentation, contact UNSW finance or the relevant department and request a copy of the receipt, providing your name, student/staff ID (if applicable), and transaction details.

Who can I contact at UNSW about a billing or card charge issue?

Start with UNSW Student Hub or the fees/finance section listed on unsw.edu.au, using the published phone or email contacts. If your charge relates to a specific service—such as a UNSW clinic, parking facility, or sports centre—use the contact details on that unit’s page and supply full transaction details so they can investigate.

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