Valfré

Clothing90% confidence

Valfré is an independent fashion and lifestyle brand known for its artist-designed apparel, accessories, and phone cases featuring distinctive, whimsical artwork by founder Ilse Valfré.

Los Angeles, CA

About Valfré

Valfré is a fashion and lifestyle label founded by Mexican-born artist Ilse Valfré and based in Los Angeles, California. The brand is known for its distinctive, illustrated aesthetic across clothing, accessories, phone cases, bags, and home goods. Valfré collections often feature limited-edition prints, bold colors, and playful, retro-inspired designs that appeal to fans of indie fashion and collectible artist merch.

A charge from “SP * VALFRE” or “VALFRE” on your card statement typically relates to an online purchase made through their official website or an associated online storefront powered by Shopify. This can include one-time purchases of clothing, accessories, or limited-edition drops, and occasionally pre-orders that are billed at the time of purchase. Because many of their items are produced in small runs, customers may see charges in conjunction with special collections or collaborations.

If you’re unsure about a Valfré charge, first check your email for order confirmations from valfre.com under the email addresses you commonly use for shopping, and review your order history if you created an account on their site. For questions about a transaction, shipping, or returns, you can contact Valfré through the customer support options listed on their website. Have your order number, date of purchase, and the exact amount charged ready, as this will help their team quickly locate your order and resolve any billing concerns, including refund or exchange requests.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Valfré.

  1. SP * VALFRE

Frequently Asked Questions

Why do I see a charge from “SP * VALFRE” on my card statement?

This charge is likely from an online purchase you made at Valfré’s official store, which uses Shopify as its payment processor. The “SP *” prefix refers to Shopify, and “VALFRE” is the merchant (the Valfré brand).

What kinds of products does Valfré usually charge for?

Valfré typically charges for orders of apparel (such as tops, dresses, and jackets), phone cases, bags, accessories, and occasionally home goods or limited-edition artist collections. The transaction amount should match the total on your order confirmation, including tax and shipping.

Does Valfré offer subscriptions or recurring charges?

Valfré generally operates on a one-time purchase model rather than subscriptions. If you’re seeing multiple Valfré charges, they are usually separate orders placed on different dates, pre-orders, or partial shipments rather than an automatic subscription fee.

How can I cancel or change my Valfré order after being charged?

If you need to cancel or modify an order, contact Valfré customer support as soon as possible using the contact form or email listed on valfre.com, and include your order number. Changes are only possible before the order has been processed or shipped, so quick contact increases the chances they can accommodate your request.

How do I request a refund or exchange from Valfré?

To request a refund or exchange, review the returns policy on valfre.com to confirm your item is eligible, then follow their return instructions—typically involving submitting a return request and sending back the product within a specified time frame. Once they receive and inspect the return, any approved refund is issued back to your original payment method.

What should I do if I don’t recognize a Valfré charge?

First, check whether anyone else with access to your card made a purchase, and search your email (including spam) for receipts from valfre.com or Shopify. If you still don’t recognize the transaction, contact Valfré with the date and amount of the charge, and also notify your bank or card issuer to dispute or block further unauthorized charges if necessary.

Why is the amount charged by Valfré slightly different from my cart total?

Differences are usually due to sales tax, shipping fees, or currency conversion if you’re shopping from outside the United States. Check your order confirmation email and the checkout breakdown on valfre.com to compare line items against the final amount on your card statement.

How can I contact Valfré about a billing or order issue?

You can reach Valfré by using the contact or support form on valfre.com or by emailing the customer service address listed there. Provide your full name, order number, purchase date, and a brief description of the billing or order issue so they can respond efficiently.

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