Veneziano Coffee Roasters

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Veneziano Coffee Roasters is an Australian specialty coffee company that roasts and supplies premium coffee to cafés, businesses and home drinkers, and operates branded cafés and training studios around the country.

Richmond, Victoria, Australia
venezianocoffee.com.au
Owned by Nomad Coffee Group

About Veneziano Coffee Roasters

Veneziano Coffee Roasters is an Australian specialty coffee company based in Richmond, Victoria, known for sourcing, roasting, and supplying high‑quality coffee beans to cafés, workplaces, and home coffee drinkers. They offer seasonal single origins, signature blends, decaf options, and a range of brewing equipment, including espresso machines, grinders, and home‑brew accessories. In addition to their wholesale roasting operations, Veneziano runs branded cafés and barista training studios across Australia, offering classes for both professionals and home enthusiasts.

A Veneziano Coffee Roasters charge may appear on your bank statement if you purchased coffee beans, brewing equipment, gift cards, or barista training courses through their website (venezianocoffee.com.au) or at one of their cafés or training studios. You might also see a recurring charge if you’ve signed up for a coffee subscription, where beans are delivered at regular intervals (for example, weekly, fortnightly, or monthly). In some cases, a small pending or slightly varied amount can show up as an authorization hold when you first place an order, update your card details, or if a subscription payment is being verified before dispatch.

If you’re unsure about a Veneziano Coffee Roasters charge, start by checking your email for order confirmations or subscription receipts linked to the cardholder’s address, and log into your account at venezianocoffee.com.au to review recent orders and subscription settings. For café or in‑store purchases, look for a dated receipt around the transaction time or check with anyone in your household who may have used the card. If you still have questions, contact Veneziano through the contact form on their website or the support email listed there, and provide the transaction date, amount, and the last four digits of your card so they can locate the payment; they can clarify whether it relates to an online order, café purchase, training course, or subscription and help with refunds, corrections, or cancellations where applicable.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Veneziano Coffee Roasters.

  1. VENEZIANO COFFEE ROA SURRY HILLS AUS
  2. ZLR*MELT1A Veneziano Tullamarine AU

Frequently Asked Questions

Why was I charged by Veneziano Coffee Roasters this month when I didn’t place a new order?

This is most likely a recurring charge from a coffee subscription you set up on venezianocoffee.com.au. Subscriptions are billed automatically at the frequency you selected (such as weekly, fortnightly, or monthly) until you pause or cancel them in your account. Log in and go to your subscription settings to check your next billing date and active plans.

What are typical amounts I might see from Veneziano Coffee Roasters on my bank statement?

Common charges include one‑off coffee orders (often in the range of a bag or multiple bags of beans), equipment purchases such as grinders or brewing gear, and training course fees, which are usually higher value single transactions. Subscription charges typically reflect the cost of your chosen beans and bag size plus shipping, if applicable. Small, temporary amounts may appear as authorization holds when your card is first verified or updated.

How do I cancel or pause my Veneziano Coffee Roasters coffee subscription?

To cancel or pause a subscription, log into your account at venezianocoffee.com.au and navigate to your subscription or account management area. From there you can change your delivery frequency, skip upcoming orders, pause, or fully cancel the subscription. Make sure to do this before the next renewal date shown, as orders already processed or dispatched may still be charged and shipped.

Why do I see a small or duplicate pending charge from Veneziano Coffee Roasters?

A small or duplicate pending amount is often an authorization hold used by the payment processor to confirm your card is valid when you place an order or update payment details. These holds do not represent a completed sale and should drop off your statement automatically within a few business days. If a pending hold converts into a completed transaction you don’t recognize, contact Veneziano support with the details so they can investigate.

How can I request a refund or fix an incorrect Veneziano Coffee Roasters charge?

If you believe you were charged incorrectly, first check your order history and emails to confirm whether multiple orders, subscriptions, or pre‑orders were placed. If the charge still appears wrong, contact Veneziano via the support/contact page on venezianocoffee.com.au with your order number (if available), transaction date, amount, and the last four digits of your card. They can advise on eligibility for a refund, arrange corrections for accidental duplicate charges, or help with returns for qualifying orders under their returns policy.

I don’t recognize this Veneziano Coffee Roasters charge—how can I confirm what it’s for?

Start by searching your email (including spam and promotions folders) for “Veneziano Coffee Roasters” or “venezianocoffee.com.au” to locate any recent receipts or shipping confirmations. Then, log into your Veneziano account to check recent orders, subscriptions, and training bookings; if you share cards in your household, ask other users whether they placed an order or attended a course. If you still can’t identify the charge, contact their customer service with the transaction details so they can trace it in their system.

How do Veneziano Coffee Roasters handle subscription billing changes, like updating my card or address?

When you update your payment card on venezianocoffee.com.au, Veneziano may run a small authorization to verify the new card, which can briefly appear as a pending charge. Subscription billing will then move to the new card for future cycles, and changes to your shipping address or product selection usually apply from the next scheduled order. Always confirm your next billing and delivery dates in your account after making changes.

How can I contact Veneziano Coffee Roasters about a charge on my statement?

Go to venezianocoffee.com.au and use the contact or support section to reach their customer service team, typically via an online form or email. Include your full name, best contact details, transaction date and amount, and any order or subscription numbers you have so they can quickly locate the payment. They can clarify what the charge relates to and advise on next steps, such as refunds, cancellations, or shipment tracking.

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