Vibe Petroleum is a Western Australian–owned independent fuel and convenience retailer operating branded Vibe service stations across metropolitan Perth and regional Western Australia.
Vibe Petroleum is a Western Australian–owned, independent fuel and convenience retailer that operates Vibe-branded service stations across metropolitan Perth and regional Western Australia. Their sites typically offer unleaded, premium, and diesel fuels, along with an in-store convenience shop selling drinks, snacks, basic groceries, and motoring essentials such as oil and washer fluid. Many locations also provide additional services such as LPG at selected sites, air and water, and restroom facilities for motorists.
A Vibe Petroleum charge may appear on your bank or card statement when you purchase fuel at the pump or pay in-store for fuel, shop items, or services like car care products. Depending on the terminal and your bank, you may see a single combined charge for fuel and in-store items, or separate transactions. Some cards may show a temporary pre-authorisation hold (often a rounded amount higher than your expected fuel purchase) if you pay at the pump, which is later adjusted to the actual amount of fuel dispensed. You may also see repeat charges if you visit the same station regularly for fuel or if you use a saved card in a mobile wallet.
To verify or resolve questions about a Vibe Petroleum charge, start by matching the transaction date and amount with any fuel receipts from the same day, and note the location name on your receipt versus what appears on your statement. If you need more detail, visit vibepetroleum.com to identify the specific service station and obtain its contact details, then call the site to confirm the transaction from their till records. For issues such as incorrect amounts, duplicate charges, or unrecognised transactions, contact the station directly first, then your bank or card issuer if it cannot be resolved at site level. Always keep fuel and shop receipts until the charge has fully cleared on your statement.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Vibe Petroleum.
Why do I see a Vibe Petroleum charge on my bank statement for a rounded amount (e.g., $100) when I only bought $60 of fuel?
When you pay at the pump, some banks place a pre-authorisation hold for a fixed, rounded amount (often $80, $100, or similar) to confirm your card has sufficient funds. After you finish fueling, this hold is adjusted and replaced by the actual transaction total (for example, $60.24). The hold usually clears within a few business days, depending on your bank. If the pre-authorisation does not drop off, contact your bank for assistance.
Why was I charged by Vibe Petroleum more than once on the same day?
Multiple charges on the same day usually indicate separate transactions—for example, one purchase of fuel and another purchase of in-store items, or multiple visits to the station. Some banks also show a temporary pre-authorisation in addition to the final charge, which can look like a duplicate until the hold is released. Compare the amounts and times to your receipts; if you still suspect a duplicate charge, contact the specific Vibe station and your bank with the transaction details.
Can I get a refund or adjustment if I was charged the wrong amount at Vibe Petroleum?
If you believe you were overcharged or the wrong amount was processed, return to or contact the Vibe Petroleum station where you made the purchase as soon as possible with your receipt and statement details. The station can review the till records and pump logs to verify the transaction and, if an error is confirmed, process a refund or adjustment back to your card or in cash where appropriate. If you can’t resolve it directly with the station, contact your bank or card issuer to dispute the transaction.
How can I get a copy of my receipt for a Vibe Petroleum transaction?
Receipts are issued at the time of purchase, either at the pump (if available) or at the in-store counter. If you’ve misplaced a receipt, contact the specific Vibe station you visited with the date, approximate time, pump number (if known), fuel type, and amount charged, and they may be able to reprint or confirm the transaction from their records. You can find station details and locations via the site finder at vibepetroleum.com.
Does Vibe Petroleum offer any subscription, membership, or recurring billing services that would explain a monthly charge?
Vibe Petroleum primarily operates pay-as-you-go fuel and convenience retail, and does not typically bill customers on a subscription or membership basis. Most Vibe charges are one-off transactions corresponding to specific fuel or shop purchases. If you see a recurring charge that appears monthly, verify that it is actually labelled "Vibe Petroleum" and not a different business or fuel card provider on your statement, then contact your bank if you still cannot identify it.
Why is the merchant name on my statement slightly different from the ‘Vibe Petroleum’ brand I saw at the station?
Some Vibe-branded stations are independently owned, so your statement may show a trading name that includes “Vibe,” the suburb, or the operator’s company name (for example, “Vibe Oakford Service Station” or a corporate entity). This is normal and reflects the legal merchant name registered with the payment processor. If you’re unsure, match the date and amount with your visit, or call the station to confirm the transaction.
How do I contact Vibe Petroleum about a charge I don’t recognise?
First, use your statement details (date, suburb or site name, and amount) to identify which Vibe station you visited, then call that station directly to check the transaction against their till records. You can use the location information and station finder at vibepetroleum.com to obtain site phone numbers where available. If you cannot reach the station or still believe the transaction is fraudulent, immediately contact your bank or card issuer to report and dispute the charge.
Why is my Vibe Petroleum transaction still pending on my card or bank account?
Fuel transactions can remain in a pending state for longer than typical retail purchases because of how pre-authorisations and final amounts are processed. When you pay at the pump or tap-and-go, your bank may initially place a hold, then later post the final amount once the transaction settles. This can take from a few hours up to several business days, depending on your bank. If a transaction remains pending unusually long, contact your bank for clarification.