WestConnex

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WestConnex is a network of tolled motorways and tunnels in Sydney that connects the city’s west and south‑west with the CBD and key gateways such as Sydney Airport and Port Botany, including the Rozelle Interchange near Rozelle.

Sydney, New South Wales, Australia
westconnex.com.au
Owned by Transurban Group (via the Sydney Transport Partners consortium)

About WestConnex

WestConnex is a network of tolled motorways and tunnels in Sydney, New South Wales, designed to connect the city’s west and south‑west with the CBD, Sydney Airport and Port Botany. It brings together key corridors including the M4, M8, M5 East, the M4–M8 Link tunnels and the Rozelle Interchange near Rozelle, allowing faster, predominantly underground travel between Parramatta, Haberfield, Beverly Hills, St Peters, Mascot and the inner city. WestConnex is owned by the Sydney Transport Partners consortium (Transurban‑led) and tolls are collected through electronic tolling systems managed via Linkt accounts and passes.([nsw.gov.au](https://www.nsw.gov.au/driving-boating-and-transport/tolling/toll-costs-by-road?utm_source=openai))

A charge from “WestConnex”, “WCX”, or similar wording on your bank or card statement usually relates to a toll you incurred while driving on one or more of the WestConnex roads. Tolls are distance‑based with a flagfall (start fee) and per‑kilometre rate up to a capped maximum per trip – for example, for Class A passenger vehicles from 1 January 2026, the maximum tolls are around $10.79 for the full M4, $9.15 for the M8, and $6.48 for the M4–M8 Link, subject to periodic government‑regulated increases.([nsw.gov.au](https://www.nsw.gov.au/driving-boating-and-transport/tolling/toll-costs-by-road?utm_source=openai)) The charge may represent a single trip, multiple trips combined into one transaction on your Linkt account, or a toll notice you have paid after travelling without a valid account or pass. In most cases it is not a subscription but a usage‑based fee linked to the licence plate or toll tag in the vehicle.

If you don’t recognise a WestConnex charge, start by logging into your Linkt account or app (or the website you used to pay a toll notice) and reviewing recent trips, toll notices and payment history, as WestConnex trips will normally appear there with dates, times and entry/exit points.([linkt.com.au](https://www.linkt.com.au/using-toll-roads/about-sydney-toll-roads/westconnex?utm_source=openai)) Check if anyone else (family member, employee, rideshare driver, rental car company) may have used the vehicle on Sydney toll roads during those dates. If you still have questions, contact Linkt customer service (phone 13 33 31 for Sydney toll roads, or via the Linkt website or app chat/email) and quote the amount, transaction date and the last 4 digits of the card that was charged; they can look up the exact trips and explain or correct any errors. For toll notices, you can also use the notice number on the Linkt or Service NSW payment pages to see details, transfer the notice to an existing account to reduce admin fees, or dispute the charge if the vehicle or trip doesn’t belong to you.([linkt.com.au](https://www.linkt.com.au/using-toll-roads/about-sydney-toll-roads/westconnex/transfer-westconnex-toll-notice?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to WestConnex.

  1. WMO WELCOME PL ROZELLE AUS

Frequently Asked Questions

Why did I see a WestConnex or WCX charge on my card even though I don’t remember using a toll road?

WestConnex charges can appear a few days after travel, once your trips are processed by the tolling system and billed through your Linkt account or toll pass. If someone else drove your car (family, friend, employee, mechanic, rideshare or car‑share driver) on the M4, M8, M5 East, M4–M8 Link or through the Rozelle Interchange, those trips will still be charged to the account linked to your licence plate or tag. Log into your Linkt account or use the ‘pay a toll or toll notice’ options on Linkt/Service NSW to view trips by date and confirm who was driving at the time.([linkt.com.au](https://www.linkt.com.au/using-toll-roads/about-sydney-toll-roads/westconnex?utm_source=openai))

What are typical toll amounts I might be charged for using WestConnex?

WestConnex tolls are distance‑based with a flagfall plus a per‑kilometre rate, capped at a maximum per journey. For Class A passenger vehicles from 1 January 2026, typical maximum single‑trip tolls are about $10.79 for the full M4 corridor, $9.15 for the M8 or M5 East, and $6.48 for the M4–M8 Link, with an overall WestConnex trip cap of around $12.74 where sections are combined.([nsw.gov.au](https://www.nsw.gov.au/driving-boating-and-transport/tolling/toll-costs-by-road?utm_source=openai)) Your actual charge may be lower if you only travel part of a motorway or if multiple short trips are batched on your Linkt statement on the same day.

Why is my WestConnex toll showing as a Linkt charge instead of ‘WestConnex’ on my statement?

Although the roads are branded WestConnex, tolls are collected and administered by Linkt (Transurban) for these motorways. That means your bank or card statement may show charges as “LINKT SYDNEY”, “TRANSACT LINKT”, or similar, rather than “WestConnex”.([linkt.com.au](https://www.linkt.com.au/using-toll-roads/about-sydney-toll-roads/westconnex?utm_source=openai)) When you view your trips in your Linkt account, journeys on the M4, M8, M5 East, M4–M8 Link and Rozelle Interchange will be clearly labelled as WestConnex travel.

How can I stop future WestConnex charges or limit how much I’m billed?

WestConnex tolls are pay‑per‑use, so there is no subscription to cancel, but you can avoid or reduce charges by choosing toll‑free routes (for example Parramatta Road instead of the M4) or by using the Linkt app’s Trip Compare tool to see toll vs non‑toll options.([linkt.com.au](https://www.linkt.com.au/using-toll-roads/about-sydney-toll-roads/westconnex?utm_source=openai)) If you still need to use WestConnex regularly, make sure you have a Linkt Tag or Tagless account or Sydney Pass so trips are charged at the correct rate and to avoid higher toll notice fees. You can also take advantage of NSW government schemes such as the toll relief or toll‑cap programs if you’re eligible, which may refund some of your weekly toll spend.([service.nsw.gov.au](https://www.service.nsw.gov.au/transaction/pay-a-toll-trip?utm_source=openai))

How do I resolve a toll notice or administration fee related to WestConnex?

If you travelled on WestConnex without a valid tag, pass or correctly set‑up account, you may receive a WestConnex toll notice that includes an administration fee (commonly $10 or $20 per notice). Linkt allows you to transfer many WestConnex toll notices to an existing Linkt account, replacing the higher admin fee with a lower transfer fee (for example, around $1.10 or $2.20), as long as you act before the notice expires.([linkt.com.au](https://www.linkt.com.au/using-toll-roads/about-sydney-toll-roads/westconnex/transfer-westconnex-toll-notice?utm_source=openai)) Use the ‘Pay or transfer a toll notice’ section on the Linkt website or app, enter the notice number and follow the prompts to either pay in full or link it to your account and check trip details.

What should I do if I believe a WestConnex charge is incorrect or not mine?

First, log into your Linkt account (or the payment portal you used) and download a detailed trip statement for the date of the charge; this will show entry and exit points, times and vehicle details for each WestConnex journey. If you suspect a plate error, stolen plates/vehicle, or that a rental or fleet company has passed on charges incorrectly, gather supporting documents (police report, sale/lease agreement, rental contract) before contacting Linkt on 13 33 31 or via their online support.([linkt.com.au](https://www.linkt.com.au/using-toll-roads/about-sydney-toll-roads/westconnex/transfer-westconnex-toll-notice?utm_source=openai)) They can investigate, re‑assign trips if appropriate, or advise on next steps including formal disputes with the toll operator or Transport for NSW.

Why do I see multiple small WestConnex or Linkt charges instead of one monthly bill?

Depending on your Linkt product, WestConnex trips may be charged individually or batched once your account reaches a certain threshold. For example, casual passes or Tagless arrangements commonly charge your card when you first set up the pass, and then again when your balance is drawn down by tolls from roads including WestConnex.([linkt.com.au](https://www.linkt.com.au/using-toll-roads/about-sydney-toll-roads/westconnex?utm_source=openai)) You can adjust auto‑top‑up settings in your Linkt account to change how often your card is charged, or switch to a different account type if you prefer less frequent or more predictable billing.

Can I get a refund or hardship assistance for high WestConnex toll bills?

Refunds for correctly charged tolls are generally not offered, but if a charge was made in error (for example, duplicate billing, wrong vehicle, or an incorrect toll notice) Linkt can reverse or adjust the transaction after investigation.([linkt.com.au](https://www.linkt.com.au/using-toll-roads/about-sydney-toll-roads/westconnex/transfer-westconnex-toll-notice?utm_source=openai)) If you’re struggling to pay large WestConnex toll debts, talk to Linkt about payment plans or hardship arrangements, and check NSW government toll‑relief and weekly toll‑cap programs, which may provide partial refunds or credits on eligible toll spending.([news.com.au](https://www.news.com.au/lifestyle/real-life/news-life/warning-after-sydney-driver-says-shes-not-paying-800-toll-bill/news-story/8799648d2d14598181aa2d4e481a4d58?utm_source=openai))

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