Western National Insurance Group

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Western National Insurance Group is a U.S.-based property and casualty insurance company offering personal and commercial insurance products, including auto, home, and business coverage.

Edina, Minnesota, United States
westernnational.com

About Western National Insurance Group

Western National Insurance Group is a regional property and casualty insurance company that provides a range of personal and commercial insurance products, such as auto, homeowners, renters, umbrella, and various business insurance policies. Operating primarily through independent insurance agents, they focus on customers in the Midwest and several other U.S. states, with underwriting, claims, and policy services handled from their headquarters in Minnesota.

A card statement line like “INS.PREM WESTERN NATIONAL PPD THOMAS WALSH” typically represents an electronic payment (often an ACH/PPD or card-based payment) of an insurance premium to Western National Insurance Group. The “INS.PREM” portion indicates an insurance premium, “WESTERN NATIONAL” is the insurer, and the name (e.g., “THOMAS WALSH”) generally refers to the policyholder or account holder whose policy or billing profile the payment is associated with. Charges may be one‑time payments for a billed premium, or recurring debits set up for monthly, quarterly, or annual automatic payments.

If you have questions about this charge, the best approach is to locate your Western National policy documents or recent billing notices and compare the amount and date to the transaction on your statement. You can also contact the independent insurance agent who services your Western National policy or reach out directly to Western National’s customer service via the contact information listed on their official website or your policy paperwork. If you do not recognize the name on the descriptor or believe the charge is in error, contact both your bank and Western National promptly, and be prepared with your policy number, payment date, and transaction amount to help them investigate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Western National Insurance Group.

  1. INS.PREM WESTERN NATIONAL PPD THOMAS WALSH

Frequently Asked Questions

Why does my statement show “INS.PREM WESTERN NATIONAL PPD” with a person’s name after it?

This format usually indicates an insurance premium payment to Western National Insurance Group, with the person’s name (e.g., “THOMAS WALSH”) identifying the policyholder or account on which the payment was made. The bank or ACH processor often appends the customer name so the transaction can be matched to the correct account.

Is this Western National charge a one-time payment or a recurring premium?

It can be either. If you or your agent set up automatic payments for your policy, you may see recurring charges at regular intervals (monthly, quarterly, or annually). If you paid a bill manually by card or bank draft, it may show as a one‑time charge. Check your policy billing schedule or your online account to confirm the pattern.

How can I confirm that this Western National charge matches my insurance policy?

Compare the transaction amount and date on your bank or card statement to your latest Western National billing notice or online account summary. The billed premium amount, due date, and policy number should match. If you have trouble matching the charge, contact your agent or Western National customer service with your policy number.

How do I change, pause, or cancel automatic premium payments to Western National?

Automatic payment settings are typically managed either through your independent insurance agent or directly through Western National’s billing department. Review your billing documents or the Western National website for instructions, then request that they stop or modify your EFT/ACH or card-on-file arrangement. Make sure to arrange an alternate payment method if you want coverage to continue.

How do I request a refund for a Western National premium that I believe was charged in error?

Contact Western National or your servicing agent as soon as possible and provide your policy number, the date of the charge, and the transaction amount. If an overpayment or duplicate payment occurred, they can review your account and determine whether a refund, credit, or policy adjustment is appropriate. You may also notify your bank if you suspect an unauthorized debit.

Why do I see multiple Western National charges in a short time period?

Multiple charges may occur if you have more than one policy (for example, auto and homeowners) billed separately, if a past‑due amount and current premium were collected at the same time, or if a previous payment attempt was reversed and then reprocessed. Review your billing statements for each policy or contact Western National to clarify the breakdown.

How can I contact Western National about a billing or payment issue?

Use the customer service phone number or email listed on your policy declarations page or billing notice, or visit westernnational.com to find current contact details. You can also reach out to your independent insurance agent, who can access your policy information and coordinate with Western National’s billing department on your behalf.

What should I do if I don’t recognize the Western National charge and don’t have a policy with them?

First, verify with family members or business partners to ensure the policy isn’t in someone else’s name on your account. If no one recognizes it, contact Western National using the information on their website and provide details of the transaction. Also notify your bank or card issuer to dispute or block further unauthorized charges while the matter is investigated.

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