Wicked Cheese

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Wicked Cheese, also known as The Wicked Cheese Company, is a boutique cheesemaker in Richmond, Tasmania producing award‑winning artisan cheeses and operating a factory outlet and café selling cheese, gourmet foods and local products.

Richmond, Tasmania, Australia
wickedcheese.com.au

About Wicked Cheese

Wicked Cheese, also known as The Wicked Cheese Company, is a boutique cheesemaker based in Richmond, Tasmania, Australia. They produce award‑winning artisan cheeses using traditional methods, including brie, camembert, blue cheeses, cheddars and specialty flavoured varieties. In addition to their production facility, Wicked Cheese operates a factory outlet and café where visitors can purchase cheeses, locally made gourmet foods, gift hampers, and enjoy tastings, light meals, and coffee. They also sell products through their website (wickedcheese.com.au) and selected retail outlets and tourism venues across Tasmania.

A Wicked Cheese charge may appear on your bank or card statement if you made a purchase at their Richmond factory outlet or café (for example, cheese platters, meals, drinks, or takeaway products), bought cheeses or gift packs through their online store, or purchased Wicked Cheese products via a special event, tasting, or market stall operated directly by the company. Online orders are usually charged at checkout, while in‑person transactions are processed immediately via EFTPOS or credit card terminals. You may also see a charge if you placed a phone order for delivery, paid a deposit for a group booking, or purchased a gift voucher or hamper that was processed by Wicked Cheese.

To verify or resolve questions about a Wicked Cheese charge, start by checking recent receipts, email order confirmations from wickedcheese.com.au, and any visit you may have made to their Richmond factory outlet or café. Look at the transaction date, location (Richmond, TAS or online), and the descriptor on your statement (often showing as “WICKED CHEESE”, “THE WICKED CHEESE CO” or similar). If you still don’t recognise the payment, contact Wicked Cheese via the contact details on their official website’s Contact page, providing the transaction date, amount, and the last four digits of the card used. For suspected errors or duplicate charges, speak with Wicked Cheese first to request clarification or a correction; if the issue remains unresolved, you can then follow up with your bank or card provider to dispute the transaction.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Wicked Cheese.

  1. WICKED CHEESE Richmond AUS

Frequently Asked Questions

Why do I see a charge from Wicked Cheese on my bank statement?

A Wicked Cheese charge usually means you purchased cheese, food, drinks, or gift items at their Richmond, Tasmania factory outlet and café, or placed an order through their online store at wickedcheese.com.au. It may also relate to a phone order, gift voucher, hamper purchase, or a group tasting or platter arranged directly with the company. Review any recent visits to Richmond, TAS or online orders for cheese or hampers around the date of the charge.

Does Wicked Cheese offer subscriptions or recurring billing for cheese deliveries?

Wicked Cheese generally sells products as one‑off purchases rather than through ongoing subscription plans. If you see multiple Wicked Cheese charges over time, it is likely due to separate in‑store visits or individual online orders, not an automatic subscription. Check your email history for separate order confirmations rather than a subscription confirmation. If you believe you are being billed regularly in error, contact Wicked Cheese through their website to investigate.

Why is the Wicked Cheese amount higher than the cost of a single cheese I remember buying?

Your total charge may include multiple items such as cheeses, café meals or drinks, gift packs, hampers, or added delivery fees for online or phone orders. If several items were purchased in one transaction, these will appear as a single combined charge on your statement under Wicked Cheese. Check your itemised receipt or email invoice for a breakdown of what was included in that total. If you can’t locate it, you can ask Wicked Cheese for a copy of your receipt by providing the date and amount of the transaction.

Can Wicked Cheese place an authorisation hold or pending charge on my card?

For most over‑the‑counter café and shop purchases, Wicked Cheese charges your card immediately with no separate hold. However, some banks may temporarily show a pending amount when you tap or insert your card, which then settles to the final sale total once processed. If you see both a pending and a final Wicked Cheese transaction, the pending authorisation should automatically drop off; if it doesn’t within a few business days, contact your bank and, if needed, follow up with Wicked Cheese.

How can I get a copy of my Wicked Cheese receipt or online order confirmation?

For online purchases, Wicked Cheese sends an order confirmation and tax invoice to the email address you entered at checkout on wickedcheese.com.au, so search your inbox (and spam folder) for “Wicked Cheese” or “The Wicked Cheese Company.” For in‑store purchases, your receipt is printed at the point of sale; if it has been misplaced, contact Wicked Cheese via their website’s contact form with the purchase date, approximate time, amount, and last four digits of your card, and they may be able to locate the transaction record. Your bank statement alone is usually not enough detail for them to identify the receipt without these extra details.

How do I request a refund or correct an incorrect Wicked Cheese charge?

If you believe you were overcharged, charged twice, or charged for the wrong amount by Wicked Cheese, contact them directly first, ideally with a photo or copy of your receipt and a screenshot of the bank transaction. Use the contact details provided on wickedcheese.com.au (Contact page) or get in touch with the Richmond factory outlet if you visited in person. They can review their point‑of‑sale records and, where appropriate, process a refund or adjustment back to your card. If you cannot reach a resolution, you can then raise a dispute with your bank or card provider.

How can I contact Wicked Cheese about a charge I don’t recognise?

Go to wickedcheese.com.au and navigate to the Contact page for their current phone number, physical address, and contact form/email details. When you contact them, include the exact transaction date, amount, card type (e.g., Visa, Mastercard), and the last four digits of the card number, along with any receipts or order confirmations you may have. This information helps them quickly locate the transaction in their system and explain what was purchased or correct any mistake.

Someone else in my household used my card at Wicked Cheese—what can I do?

Wicked Cheese processes transactions based on the card presented, so if a family member or authorised cardholder used your card for café purchases, cheese, or gift items, it will still appear as a valid charge. Check with anyone who may have visited Richmond, Tasmania, or ordered cheese or hampers online using your details around the transaction date. If you suspect unauthorised use of your card, contact your bank immediately to report the activity and request a new card, and inform Wicked Cheese if you believe your card was used fraudulently at their venue.

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