Windsor Primary School

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Government co-educational primary school (formerly known as Stonnington Primary School) serving Prep to Year 6 students in Windsor, Victoria, Australia.

Windsor, Victoria, Australia
stonningtonps.vic.edu.au
Owned by Victorian Department of Education

About Windsor Primary School

Windsor Primary School (formerly known as Stonnington Primary School) is a government co-educational primary school located in Windsor, Victoria, Australia. It caters for students from Prep to Year 6 and follows the Victorian Curriculum, offering core learning in English, Mathematics, Science, Humanities, and the Arts, along with specialist programs such as Physical Education and languages where available. As a public school, it is overseen by the Victorian Department of Education and provides a range of curricular and co-curricular activities, including excursions, camps, sports, and community events for enrolled families.

A charge from Windsor Primary School may appear on your bank or card statement for a number of school-related payments. Common reasons include annual school fees/parent contributions, subject or activity levies, camps, excursions and incursions, before- or after-school care (OSHC), canteen orders, fundraising events, or uniform purchases (if processed through the school). You might also see recurring or term-based charges for ongoing programs such as music tuition, sports programs, or out-of-school-hours care that are billed weekly, fortnightly, or per term. In some cases, you may see a pending or small test transaction if you’ve just set up or updated an online payment method through a school payment portal linked to your card.

To verify or resolve questions about a Windsor Primary School charge, start by checking recent school notices, permission forms, invoices, Compass/online portals, and any emails from the school referring to payments. Compare the transaction date and amount with recent excursions, camps, OSHC bookings, or uniform orders for your child. If you still can’t identify the charge, contact the school directly using the details on their official website (stonningtonps.vic.edu.au), providing the date, exact amount, and the last four digits of the card used so they can locate the payment in their system. For disputed or incorrect charges, the school office can usually issue a correction, credit, or refund in line with their fees and refunds policy, and can advise whether you should also follow up with your bank.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Windsor Primary School.

  1. Stonnington Primary WINDSOR AUS

Frequently Asked Questions

Why was I charged by Windsor Primary School this term?

Most term-based charges from Windsor Primary School relate to parent contributions, subject levies, or term-specific activities such as sports programs, excursions, or camps. The school often invoices families at the beginning of a term or school year, and payments may be processed in one lump sum or in instalments, depending on how you arranged payment. Check your most recent fee schedule or statements provided by the school (often via Compass or similar portal) to match the amount and date.

What are the typical amounts I might see from Windsor Primary School on my statement?

Common transaction amounts can include annual parent contributions and essential education items, which are usually billed as larger once-off or annual payments, and smaller, irregular amounts for excursions, incursions, sports days, or fundraising. You may also see regular amounts for out-of-school-hours care (OSHC) or music lessons if you’ve enrolled your child in these programs. Exact figures vary each year and by activity, so refer to the current fees and contributions schedule sent by the school or available via the school’s parent portal.

Why do I see multiple Windsor Primary School charges in the same month?

Multiple charges in the same month often occur when you’ve paid for more than one item separately, such as an excursion, a camp deposit, canteen orders, and OSHC fees. Some payments are processed per activity or booking rather than combined into one invoice. Review your recent permission forms, online canteen orders, and OSHC bookings to match each charge with a specific item.

How can I cancel or change recurring payments, such as OSHC or regular program fees?

To change or stop recurring payments associated with Windsor Primary School—such as out-of-school-hours care or ongoing programs—you usually need to adjust your bookings or enrolment through the specific service provider linked to the school (for example, the OSHC provider or music program). Contact the school office or check the school website for the correct OSHC/program contact, and request changes in writing before the cut-off date for billing (often a few business days before the next session). Until bookings are updated in the system, charges may continue as scheduled.

How do I request a refund or correction for a Windsor Primary School charge I believe is wrong?

If you think you’ve been overcharged or billed in error by Windsor Primary School, contact the school office directly using the contact details on stonningtonps.vic.edu.au and provide your child’s name, class, the date of the transaction, and the exact amount charged. The office staff can check payment records, identify whether the charge relates to a particular activity, and advise on their refund or credit policy. In many cases, mistaken duplicate payments or cancelled activities can be refunded or credited to your family account; if the school confirms the payment did not originate from them, you should then contact your bank to dispute the transaction.

Why is there a pending or small test transaction related to Windsor Primary School?

If you’ve recently set up or updated a card for online payments (for example, through a school payment portal or OSHC system), a small authorization hold or test transaction may appear as pending on your bank statement. This is typically used by the payment processor to verify that the card is valid and will usually disappear or reverse automatically within a few business days. It should not result in a permanent charge, but if it remains posted or you see multiple test charges, contact the school office or the payment portal support for clarification.

How do I get a receipt or invoice for a Windsor Primary School payment?

Receipts for Windsor Primary School payments are often available through the school’s online payment system or parent portal (such as Compass) immediately after payment is made. You may also receive an emailed receipt from the payment processor. If you need a copy of a receipt or a full invoice for tax or reimbursement purposes, contact the school office and provide the transaction details so they can reissue or print a statement of your account.

What should I do if I don’t have a child at Windsor Primary School but see a charge from them?

First, confirm that the merchant name exactly matches Windsor Primary School or its previous name, Stonnington Primary School, and check whether a family member may have made a payment on your card (for example, for a relative’s school fees or a community event held at the school). If no one recognizes the transaction, contact the school office with the date and amount so they can verify whether a payment was processed using your card details. If the school cannot locate a matching record or suspects misuse of your card, immediately contact your bank or card issuer to report the charge and request a card replacement or dispute.

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