XS Espresso

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XS Espresso is an Australian café chain known for specialty coffee, extravagant milkshakes, and an extensive all-day menu of brunch, lunch, dinner and desserts. The Jesmond location is one of many franchised outlets across Sydney and Newcastle.

Sydney, New South Wales, Australia
xsespresso.com.au

About XS Espresso

XS Espresso is an Australian café chain best known for specialty coffee, over-the-top milkshakes, colourful desserts, and an extensive all‑day brunch, lunch, and dinner menu. Operating multiple franchised locations across Sydney, Newcastle, and surrounding areas (including Jesmond), XS Espresso venues are casual dine‑in cafés with table service, takeaway ordering, and app‑based delivery options through third‑party partners. Typical menu prices range from about AUD $4–7 for coffee, $10–20 for shakes and desserts, and $15–30 for savoury meals, though exact pricing can vary by store and location.

A charge from XS Espresso usually appears on your bank or card statement after an in‑store purchase (tap‑and‑go, chip, or contactless mobile wallet), an online order placed through a delivery app, or phone orders processed via the café’s EFTPOS terminal. You might also see a charge if you’ve paid a deposit for a group booking, catering order, or special event. In some cases, you may notice small temporary authorization holds (for example, when a payment is first processed or adjusted for tips or surcharges) that later settle to the final amount; there are no subscription or recurring membership fees directly billed by XS Espresso.

If you’re unsure about an XS Espresso charge, start by checking the date and amount against your visit to one of their cafés, as well as any delivery app orders (Uber Eats, DoorDash, Menulog, etc.) you may have placed that day. Look for a matching receipt in your email, food delivery app order history, or paper receipts from in‑store visits. For store‑specific questions, contact the location listed on your receipt or use the contact details at xsespresso.com.au to find the relevant café; they can confirm transactions, provide copies of receipts, and help resolve issues such as incorrect amounts, duplicate charges, or refunds. If the merchant confirms they did not process the payment, contact your bank or card issuer to dispute the transaction.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to XS Espresso.

  1. XS ESPRESSO JESMOND\SHOP 41 28 BLUE GUM
  2. XS ESPRESSO WP WETHERILL PAR AUS

Frequently Asked Questions

Why do I see a charge from XS Espresso on my bank statement when I don’t remember a purchase?

XS Espresso charges typically come from in‑café purchases (dine‑in or takeaway) or food delivery orders placed through apps like Uber Eats, DoorDash, or Menulog. Check whether you, a family member, or a saved card in a delivery app may have been used on the date of the charge. On statements, the charge description may appear as “XS ESPRESSO,” “XS ESPRESSO JESMOND,” or similar location names depending on which store processed the payment.

What are typical XS Espresso charge amounts?

Most XS Espresso transactions are one‑time purchases that can range from around AUD $5–15 for a coffee and snack, up to $20–40 or more for full meals, extravagant shakes, or group orders. Delivery orders through third‑party apps may include additional platform fees, delivery charges, and tips, which can make the total higher than in‑store menu pricing. If you see an unusually large amount, verify whether it includes multiple items, a group bill, or catering.

Does XS Espresso offer subscriptions or recurring billing?

XS Espresso does not directly operate subscription plans or recurring billing for customers; each visit or order is normally a separate, one‑time transaction. If you see regular charges, they are likely from repeated visits, frequent delivery orders, or multiple family members using the same saved card. You can review receipts and order history in your delivery apps or ask the specific store to confirm how often your card has been used.

Why do I see two similar XS Espresso transactions or a pending and a posted charge?

Sometimes you may see a temporary authorization (pending charge) followed by the final settled amount, especially if the payment was adjusted for surcharges, tips, or split bills. The pending authorization should drop off within a few business days, leaving only the final transaction. If two fully posted charges with the same amount remain after several days, contact the store shown on your receipt or reach out via xsespresso.com.au to investigate a possible duplicate and request a correction or refund if appropriate.

How can I get a receipt or proof of purchase for my XS Espresso transaction?

For in‑store purchases, paper receipts are printed on request at the time of payment, but most stores can reprint or email a receipt if you provide the approximate date, time, and last four digits of the card used. For online or delivery orders, log into the relevant app (such as Uber Eats or DoorDash) and check your order history for digital receipts. If you need a receipt for business or tax purposes, contact the specific XS Espresso location you visited or use the contact form on xsespresso.com.au to be directed to the right store.

How do I resolve an incorrect amount or request a refund from XS Espresso?

If you believe you were overcharged, double‑charged, or charged for items you didn’t receive, contact the café location that processed the transaction as soon as possible with your receipt and bank statement details. The store can review their POS records, confirm what was charged, and issue a partial or full refund where an error is confirmed. For delivery orders, you may need to initiate the complaint through the delivery app (e.g., report a problem with your order) as they handle refunds on behalf of the restaurant. If you can’t reach a resolution, contact your bank or card issuer to discuss a dispute.

How can I contact XS Espresso about a charge on my card?

Visit xsespresso.com.au and use the “Locations” or “Contact” section to find the phone number and address for the specific café (such as the Jesmond or Sydney locations) that may have processed your payment. Calling or visiting the store directly is usually the fastest way to confirm a transaction. For general enquiries, you can also use the website contact form or the official XS Espresso social media channels, providing the date, time, amount, and last four digits of your card so they can locate the payment.

Why does my statement show XS Espresso Jesmond or another suburb name if I visited a different store?

The billing descriptor on your bank statement is tied to the merchant account of the specific franchise location that processed the payment, which may list a suburb name like “JESMOND,” “WETHERILL PARK,” or “SYDNEY NSW.” If you were traveling between suburbs, visited multiple locations, or placed a delivery order, the charge may be routed through the closest operating store or its registered trading name. If the location name doesn’t match your memory, contact the store listed or use the company website to confirm which café processed the transaction.

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