Question 1

Why does my statement show a charge from "ZLR*HBA T1AD York Stree Cambridge"?

Accepted Answer

This descriptor indicates a purchase at the York St cafe-bar inside Hobart Airport (HBA) in Cambridge, Tasmania. "ZLR*" refers to Zeller, the payment processor, while "HBA T1AD York Stree Cambridge" points to the York St venue located airside at Hobart Airport.

Question 2

What types of purchases typically generate a York St charge?

Accepted Answer

York St charges usually come from buying coffee, alcoholic or soft drinks, and light meals or grab-and-go snacks while you are in the Hobart Airport terminal. The charge amount will normally match the total on your food or beverage receipt from the airport bar or cafe.

Question 3

Does York St place any temporary authorization holds on my card?

Accepted Answer

Like many card-present venues, York St’s payment processor may place a temporary authorization hold when your card is tapped or inserted to confirm available funds. The final amount is then captured when the transaction is closed, and any difference between the hold and the final total should drop off your account within a few business days.

Question 4

How can I verify that a York St charge is legitimate?

Accepted Answer

Check whether you or another authorized cardholder passed through Hobart Airport on or near the date of the charge, and compare the transaction amount with what you remember spending on food or drinks. Reviewing airline confirmations, boarding passes, and any emailed receipts from that day can help. If you still can’t identify the purchase, contact Hobart Airport via the details on hobartairport.com.au and request that the outlet operator look up the transaction using the date, time, and amount.

Question 5

Can I get a receipt or tax invoice for a past purchase at York St?

Accepted Answer

Yes, in many cases a receipt or tax invoice can be reissued. Reach out through Hobart Airport’s general contact channels, specify that the transaction occurred at York St, and provide the exact date, approximate time, amount, and the last four digits of your card so staff can try to retrieve the record from their POS system.

Question 6

How do I dispute or request a refund for a York St transaction?

Accepted Answer

Start by contacting the outlet via Hobart Airport’s customer service, explaining the issue (for example, being charged twice or an incorrect amount). If the venue confirms an error, they can usually process a refund back to your card. If you cannot resolve it directly, you can then contact your bank to raise a formal dispute, providing any supporting documentation you have.

Question 7

Does York St run any ongoing tabs or tips that might change the final amount charged?

Accepted Answer

In busy airport bar settings, it’s possible for staff to add items to a running tab or include tips before closing the transaction. If the final posted amount is slightly higher than an initial authorization, it may reflect additional items or a gratuity added before you left. If the total seems wrong, contact the venue via Hobart Airport to have the receipt reviewed.

Question 8

Is York St a standalone company or part of Hobart Airport’s food and beverage partners?

Accepted Answer

York St is one of several branded food and beverage outlets operated at Hobart Airport under long-term agreements with SSP, which manages the airport’s F&B portfolio. The venue itself operates within the Hobart Airport precinct rather than as a large standalone chain.([projects.hobartairport.com.au](https://projects.hobartairport.com.au/project/food-beverage-and-retail/?utm_source=openai))

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