Zamzam Village Grocer is an independent supermarket in Auburn, New South Wales, offering fresh produce, groceries, halal meats, bakery items and a wide range of Middle Eastern and Asian products.
Zamzam Village Grocer is a large independent supermarket and in‑store butcher located at Shop 5 / 6–10 Harrow (often listed as “Arrow”) Road, Auburn, NSW 2144, Australia. It focuses on fresh produce, groceries, bakery items, halal meats and a wide range of Middle Eastern, South Asian and other international foods, serving Auburn’s diverse local community. The store operates long hours—typically 6:30 a.m. to 11:00 p.m. seven days a week—and can be contacted on +61 (02) 9078 7800 or at info@zamzamvg.com, with more information on their website zamzamvg.com.au.([zamzamvg.com.au](https://zamzamvg.com.au/?utm_source=openai))
A charge from Zamzam Village Grocer on your bank or card statement usually comes from an in‑store grocery or butcher purchase made at their Auburn location. Transactions can range from small amounts (for a few items or drinks) to larger shops exceeding $100 AUD, reflecting typical grocery prices shown on their website.([zamzamvg.com.au](https://zamzamvg.com.au/category/grocery?utm_source=openai)) You might see the descriptor appear similar to “ZAMZAM VILLAGE GROCER AUBURN AUS” or a variation containing “ZAMZAMVG.COM.AU” depending on your bank. In most cases this will be a one‑time point‑of‑sale purchase, though frequent shoppers may see regular charges that coincide with their normal visit pattern; Zamzam does not advertise any online shopping or subscription delivery service, and shopping is listed as **in‑store only**.([zamzamvg.com.au](https://zamzamvg.com.au/?utm_source=openai))
If you have questions about a Zamzam Village Grocer charge, first compare the date and amount with any recent in‑person visits to their Auburn store and check your physical or emailed receipts. If you still can’t identify it, contact the store directly on (02) 9078 7800 or via info@zamzamvg.com with the transaction date, amount, and last four digits of the card so they can look up the sale; their extended daily hours (6:30 a.m.–11:00 p.m.) make it easier to reach staff.([zamzamvg.com.au](https://zamzamvg.com.au/?utm_source=openai)) For possible errors, refunds, or duplicate charges, speak to Zamzam first, then follow up with your bank or card issuer to dispute any transactions you believe are unauthorized or fraudulent.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Zamzam Village Grocer.
What kinds of purchases usually result in a Zamzam Village Grocer charge, and what amounts are typical?
Most Zamzam Village Grocer charges come from in‑store supermarket or butcher purchases at their Auburn, NSW location—such as fresh produce, halal meat, packaged groceries, soft drinks, and bakery items. Individual products on their shelves range from a few dollars (for drinks or snacks) up to larger baskets that can easily exceed $100 AUD, so it’s common to see both small and large totals.([zamzamvg.com.au](https://zamzamvg.com.au/category/grocery?utm_source=openai)) If the amount matches what you’d expect from a grocery shop in that range around the transaction date, it is likely a standard point‑of‑sale purchase.
Does Zamzam Village Grocer offer subscriptions, delivery plans, or recurring billing that could explain repeated charges?
Zamzam Village Grocer lists shopping as **in‑store only** and does not advertise any subscription delivery service or online auto‑ship program on its website.([zamzamvg.com.au](https://zamzamvg.com.au/?utm_source=openai)) If you see recurring charges, they most often reflect regular visits you (or someone with access to your card) are making to the store. Zamzam does participate in a Zamzam Rewards program, but this is a loyalty/points system rather than a billed subscription, so it should not generate recurring membership fees.
Why do I see two similar Zamzam Village Grocer charges on the same day—one pending and one posted?
Some banks show an initial pending authorization when your card is tapped or inserted, then later show the final posted transaction as a separate line. Once the sale is fully processed, the pending entry should drop off automatically, usually within a few business days. If both amounts ultimately post and you are charged twice, contact Zamzam Village Grocer on (02) 9078 7800 or info@zamzamvg.com with your receipt details so they can review the duplicate and arrange a correction where appropriate, then follow up with your bank if needed.([zamzamvg.com.au](https://zamzamvg.com.au/?utm_source=openai))
How can I get a copy of a receipt or verify what was purchased for a Zamzam Village Grocer charge?
To verify a charge, start by checking any paper receipts you received at checkout and comparing them to the transaction date and amount on your statement. If you no longer have the receipt, you can contact Zamzam Village Grocer directly (phone (02) 9078 7800 or email info@zamzamvg.com) and provide the exact amount, date and approximate time of the purchase plus the last four digits of your card; staff can often look up the transaction in their point‑of‑sale system.([zamzamvg.com.au](https://zamzamvg.com.au/?utm_source=openai)) They may then be able to confirm the items purchased or provide a reprinted or electronic receipt, subject to their in‑store policies.
What is Zamzam Village Grocer’s refund or return process if I think I was overcharged?
Zamzam Village Grocer does not publish a detailed, item‑by‑item refund policy on its public website, so procedures may vary by product category and condition. In practice, you’ll usually need to visit the store with your receipt and the item(s) in question so staff can inspect them and process a refund or adjustment if appropriate. It’s a good idea to call ahead on (02) 9078 7800 to confirm how they handle returns for your specific situation, especially for perishable foods, meat, or bakery items.([zamzamvg.com.au](https://zamzamvg.com.au/?utm_source=openai))
Can I cancel or change anything with Zamzam to stop future charges appearing on my card?
Because Zamzam Village Grocer operates as a traditional in‑store supermarket without subscription services, there is nothing to “cancel” in the way you would cancel a streaming or delivery plan. To prevent future charges, simply avoid using that particular card at the store, or ask Zamzam staff to remove any stored card token if you’ve previously authorized them to keep a card on file (for example, for manual phone payments). If you believe someone else is using your card at Zamzam without permission, contact your bank immediately to block or replace the card and then notify the store of the suspected unauthorized use.
Why does my Zamzam Village Grocer purchase appear slightly higher than my till receipt, especially on a foreign (non‑Australian) card?
If you’re using an international card (for example, a U.S. card used while visiting Australia), your bank may add its own foreign transaction fee or a dynamic currency conversion adjustment on top of the original AUD amount from Zamzam Village Grocer. Zamzam only sends through the Australian‑dollar purchase total from the checkout; any additional fees or exchange markups are set by your card issuer or payment network. Review your statement lines closely—often the merchant amount and the bank fee appear as separate entries—and contact your bank if you have questions about those extra costs.
What should I do if I don’t recognize a Zamzam Village Grocer charge or suspect it’s fraudulent?
First, check whether you or anyone in your household recently shopped at a supermarket or halal butcher in Auburn, NSW around the transaction date, as your bank may abbreviate the name in a way that’s unfamiliar. If no one recognizes the charge, call or email Zamzam Village Grocer with the transaction details to see if they can match it to a specific purchase, and ask whether a physical card was present.([zamzamvg.com.au](https://zamzamvg.com.au/?utm_source=openai)) If it still appears unauthorized, immediately report it to your bank or card issuer so they can investigate, block your card, and issue a chargeback if appropriate.