1821

Restaurant90% confidence

1821 was a contemporary Greek restaurant and bar in Sydney’s CBD, offering modern Greek and Mediterranean cuisine in a multi-level venue with a strong focus on Greek heritage and hospitality.

Sydney, New South Wales, Australia
Owned by Universal Hotels

About 1821

1821 was a contemporary Greek restaurant and bar located in Sydney’s CBD, known for its modern take on traditional Greek and Mediterranean cuisine. Set across a multi-level venue, it combined a stylish interior with a strong focus on Greek heritage, communal dining, and warm hospitality. Guests typically visited 1821 for dine‑in meals, shared banquets, cocktails, group events, and functions, and charges were most often related to food and beverage purchases or event bookings made at the restaurant.

A charge from 1821 may appear on your bank or card statement after you dined at the restaurant, settled a bar tab, paid a group bill, or booked a function or event. You might also see a charge if you paid a deposit for a large group reservation, purchased a gift voucher, or were charged an automatic service fee or surcharge (for example, for public holidays or card payments). In some cases, a temporary authorization hold could appear when you opened a bar tab or when the restaurant pre‑authorized your card for a booking; these holds generally drop off and are replaced by the final settled amount.

If you’re unsure about an 1821 charge, start by checking your calendar, email confirmations, and any booking or receipt records around the date of the transaction, including group dinners or work events you attended. Review your bank statement for the exact date and amount and compare it to any receipts or digital wallet history. To resolve questions, contact the venue using the details on 1821.com.au or via the contact information on your booking confirmation, providing the transaction date, exact amount, and the last four digits of the card used. For unrecognized, duplicate, or incorrect amounts, the restaurant can usually locate the bill in their point‑of‑sale system and issue an adjustment or refund if warranted; if you still can’t verify the charge, contact your bank or card provider to dispute it.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to 1821.

  1. 1821 HOTEL Sydney AUS

Frequently Asked Questions

Why do I see a charge from 1821 on my bank or card statement?

Most charges from 1821 come from dining at the restaurant, paying for drinks at the bar, or settling a group bill or banquet menu. You may also see a charge if you paid a deposit for a large group booking or private event, or purchased a gift voucher. Sometimes the person who made the reservation paid with a different card name than the group name, which can make the charge seem unfamiliar. Check emails or messages for any booking confirmations around the transaction date.

What are typical amounts I might be charged by 1821?

1821 offered a range of menu items and shared banquets, so charges could vary from modest bar spends (for example, around AUD $30–$80) to larger group or banquet bills (often AUD $60–$120+ per person, before drinks). It was common for a single transaction to represent a total table bill paid on one card, even if others reimbursed the payer in cash or transfers. You might also see round‑number amounts for deposits or minimum‑spend commitments related to functions.

Why did 1821 place a pending or temporary charge on my card?

A pending or temporary charge (authorization hold) from 1821 usually occurred when a card was pre‑authorized to open a bar tab or to secure a booking or group reservation. This hold checks that funds are available and is generally replaced by the final bill once payment is processed. If the final charge is lower than the hold amount, the difference is released back to your account by your bank. Authorization holds typically disappear within a few business days, depending on your card issuer.

I was charged more than I expected at 1821—what could explain the difference?

Differences between the expected and final charge can come from added items (extra drinks or dishes), a built‑in service charge or surcharge (for example, on public holidays), or tips added to the card payment. Sometimes, the total for the whole table is charged to one card, so what you remember as your “share” may be lower than the actual amount debited. If the amount still seems wrong, contact the venue with the date, time, and exact amount so they can pull up the receipt and review it with you.

How can I get a copy of my receipt or invoice from 1821?

If you need a receipt or tax invoice for an 1821 charge, locate the transaction date, exact amount, and last four digits of the card used. Then reach out to the venue via the contact details on 1821.com.au or through any email address shown on your booking confirmation, and request a copy of the receipt. Providing approximate time of visit, booking name, and table size will help staff locate your bill in their system. They can usually email you a PDF or photo of the original receipt.

How do I dispute a charge or request a refund for an 1821 transaction?

Start by contacting the venue directly, as they are best placed to investigate and correct billing errors. Share the transaction details (date, amount, card type, and any booking name) and explain the issue—such as duplicate charges, incorrect amounts, or items you didn’t receive. If the restaurant confirms an error, they can process a refund or adjustment back to your card, which may take several business days to appear. If you cannot resolve the matter with the venue or still believe the charge is unauthorized, contact your bank or card issuer to lodge a formal dispute.

Could an 1821 charge be for a group booking, work function, or gift voucher I forgot about?

Yes. Many people see unfamiliar charges from 1821 that turn out to be deposits or balances for work functions, birthday dinners, or other group events booked under a different name. It can also be a redeemed or purchased gift voucher, where the person using the voucher still pays any balance or extras on their card. Check with colleagues, friends, or family who may have organized an event, and review old calendar entries and emails around the transaction date.

What should I do if I don’t recognize any visit to 1821 and think the charge is fraudulent?

If you truly don’t recognize the transaction and no one in your household or workplace authorized it, contact your bank or card issuer immediately to report a potentially unauthorized charge. They can block or replace your card if needed and guide you through their dispute or chargeback process. It’s also helpful to inform the venue, as they may be able to provide a copy of the signed or electronic receipt and assist in any investigation. Always review recent statements for other unexpected charges when you suspect card compromise.

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