AAkonsult Pty Ltd

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AAkonsult Pty Ltd is an Australian Salesforce consultancy and software company that provides Salesforce implementation, development, managed services, and AppExchange products such as Payments2Us for nonprofits and other organisations.

Williamstown, Victoria, Australia
aakonsult.com

About AAkonsult Pty Ltd

AAkonsult Pty Ltd is an Australian Salesforce consultancy and software company based in Williamstown, Victoria. They specialise in helping organisations, especially nonprofits, education providers and membership organisations, get more value from Salesforce through implementation projects, custom development, and ongoing managed services. AAkonsult is also the creator of Payments2Us, a Salesforce AppExchange product used to manage donations, regular giving, events, memberships, and other payments directly within Salesforce.

You may see a charge from AAkonsult Pty Ltd on your bank or card statement if your organisation subscribes to the Payments2Us app, pays for Salesforce consulting or development work, or uses their managed services. Charges can be one‑off project invoices, recurring subscription fees (often monthly or annually) for Payments2Us licenses, or ongoing support retainers. In some cases, you might see an initial test or small authorization when setting up a new payment method, which should drop off once the real invoice is processed. The transaction description may reference “AAKONSULT PTY LTD,” “AAKONSULT,” or “PAYMENTS2US.”

If you’re unsure about a charge, first check with your internal Salesforce or finance administrator to see if your organisation has an active engagement or subscription with AAkonsult or uses Payments2Us. Then review any recent invoices, quotes, or order forms sent from AAkonsult (usually via email to your finance/accounts team) and compare the amount and date to the statement entry. To resolve questions directly, visit aakonsult.com and use the contact or support options listed there, providing your organisation name, invoice number (if available), and the last 4 digits of the card charged. If you still believe the charge is incorrect, you can request clarification, adjustment, or a refund from AAkonsult, and as a last resort contact your bank or card issuer to dispute the transaction.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to AAkonsult Pty Ltd.

  1. AAKONSULT PTY LTD WILLIAMSTOWN AU

Frequently Asked Questions

Why is AAkonsult Pty Ltd charging my card or bank account?

AAkonsult Pty Ltd charges typically relate to Salesforce consulting projects, custom development work, managed services, or subscriptions to their Payments2Us AppExchange product. If you work for a nonprofit, school, or membership organisation, this charge is often for Payments2Us licenses or implementation work approved by your organisation’s Salesforce or finance team. Check any recent proposals, statements of work, or subscription renewals to confirm what was purchased.

What are typical amounts I might see from AAkonsult or Payments2Us?

Amounts can vary widely depending on your agreement. Payments2Us is usually licensed on a subscription basis (often monthly or yearly per Salesforce org or per feature set), while consulting and development work may be billed as fixed‑fee project milestones or hourly blocks. It’s common to see round amounts that match quoted invoices (for example, implementation stages, annual subscription renewals, or support retainers). For exact pricing details, refer to your AAkonsult quote or invoice rather than assuming a standard price.

Why do I see a recurring AAkonsult or Payments2Us charge every month or year?

This usually indicates an active subscription for the Payments2Us app or an ongoing managed services or support arrangement. Subscriptions often renew automatically at the interval specified in your agreement (monthly, quarterly, or annually) until your organisation cancels or changes the plan. You can confirm renewal dates and terms by reviewing your contract, order form, or the most recent renewal invoice from AAkonsult.

How can my organisation cancel or change our Payments2Us or AAkonsult subscription?

To cancel, downgrade, or pause services, your organisation’s authorised contact (typically a Salesforce admin or finance/IT manager) should reach out to AAkonsult using the contact details on aakonsult.com or via the email and phone details on your invoice. Include your organisation name, Salesforce org ID (if available), and the products or services you wish to change. Be aware that contracts often specify a notice period and that services usually remain active until the end of the current billing term, even after a cancellation request is submitted.

How do we request a refund or dispute an AAkonsult charge?

Start by locating the relevant invoice or statement of work from AAkonsult and confirm the amount and dates billed. If you believe there is an error—such as duplicate billing, a mistaken quantity of licenses, or a service you did not intend to renew—contact AAkonsult directly through the support or contact page on aakonsult.com, providing full details of the charge and any supporting documentation. They can review your account, correct billing mistakes, or advise whether a credit or refund is possible under your agreement. If you cannot resolve it with AAkonsult, you may then contact your bank or card provider to raise a formal dispute.

Why do I see a small or temporary AAkonsult/Payments2Us charge that later disappears?

AAkonsult or the connected payment processor may place a small authorization hold when you first add or update a payment method for subscriptions or invoices. This is a standard banking practice to verify that the card or account is valid and has not been stolen. These temporary holds do not represent actual charges and should automatically disappear or convert into the final invoice amount within a few business days.

Who should I contact inside my organisation if I don’t recognise this AAkonsult charge?

Start by contacting your finance/accounts payable team or whoever manages vendor payments, as they usually hold the AAkonsult contracts and invoices. If your organisation uses Salesforce heavily, your Salesforce administrator or IT team may also know whether Payments2Us or AAkonsult consulting services are in use. Once you confirm there is an active relationship, they can coordinate directly with AAkonsult to obtain copies of invoices, adjust services, or answer any remaining billing questions.

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