ACTIVE Network, LLC

Software75% confidence

ACTIVE Network, LLC is a software and payments company that provides online registration, membership management, and related services for events, camps, sports, and recreational activities. The “Your Sav Hub”/“Your Save Hub” wording typically appears as part of a recurring membership or add‑on service processed through ACTIVE’s billing systems.

Atlanta, Georgia, United States
activenetwork.com
Owned by Global Payments Inc.

About ACTIVE Network, LLC

ACTIVE Network, LLC is a technology and payments provider that builds cloud-based registration, membership, and activity management platforms for races, sports leagues, camps, community programs, and other organized events. Through consumer-facing brands such as ACTIVE.com and various membership products, the company processes online sign-ups, collects fees, and manages recurring subscriptions for its clients, which include event organizers, gyms, community centers, and municipalities.([activenetwork.com](https://www.activenetwork.com/information/privacy-policy?utm_source=openai))

On bank and card statements, charges tied to certain ACTIVE-related membership programs may appear under descriptors such as “ACTIVEFIRE-YOURSAVEHUB,” “Active Fire – Your save hub San Diego CA,” or shortened variants like “Your sav hub.” These are typically recurring subscription or membership fees—often following an online registration, a free trial, or an add-on service tied to an event or activity managed on an ACTIVE platform. Numerous consumer reports link the “ActiveFire/Your Save Hub” descriptor to unexpected or unclear membership charges related to ACTIVE Network products.([bbb.org](https://www.bbb.org/us/tx/dallas/profile/online-event-registration/active-network-llc-0875-90539168/complaints?utm_source=openai))

If you do not recognize a “Your sav hub” charge, first search your email (including spam) for terms like “ActiveFire,” “Your Save Hub,” “ACTIVE Network,” “Active Advantage,” or the exact amount charged, and log into any ACTIVE.com or related accounts to check for memberships. If you still cannot identify the charge, contact ACTIVE Network support (often via email) with your transaction details and request clarification or cancellation, and then work with your card issuer to dispute unrecognized or ongoing recurring charges and, if necessary, block future billing under that descriptor.([activenetwork.com](https://www.activenetwork.com/contact-us?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to ACTIVE Network, LLC.

  1. Your sav hub

Frequently Asked Questions

What is the “Your sav hub” (or “ActiveFire – Your Save Hub”) charge on my card statement?

This descriptor is commonly associated with a recurring membership or add-on service processed by ACTIVE Network, often linked to an earlier online registration for a race, camp, fitness program, or similar activity. The charge may represent a subscription or trial that converted to paid billing through ACTIVE’s systems rather than a one-time event fee.([refundmycharge.com](https://refundmycharge.com/identity/active-fire-your-save-hub-san-diego-ca/?utm_source=openai))

What typical amounts are associated with the Your Sav Hub / ActiveFire charges?

Consumer reports show recurring charges in the range of about $15–$25 per month (for example, $19.97) under descriptors like “YOUR SAV HUB ACTIVE FIRE” or “ACTIVEFIRE-YOURSAVEHUB,” though the exact amount can vary by membership type and promotion. Review your statements for similar recurring amounts and dates to see if this matches your billing pattern.([bbb.org](https://www.bbb.org/us/tx/dallas/profile/online-event-registration/active-network-llc-0875-90539168/complaints?utm_source=openai))

How can I verify which ACTIVE Network membership is causing the Your Sav Hub charge?

Start by searching your email for confirmations or receipts containing “ActiveFire,” “Your Save Hub,” “ACTIVE Network,” “Active Advantage,” or the precise charge amount. Then log into any ACTIVE.com or ACTIVE Advantage accounts using the same email addresses you use for event registrations and check your membership or billing sections for active subscriptions. If you cannot find anything, contact ACTIVE Network support with your name, email, charge date, and amount so they can look up the subscription.([explaincharges.com](https://explaincharges.com/activefire-your-save-hub-charge-on-statement/?utm_source=openai))

How do I cancel a Your Sav Hub / ActiveFire membership so future charges stop?

If you identify an ACTIVE-related membership in your online account, look for an option to manage or cancel the subscription in the membership or billing settings and follow the prompts, ensuring you receive a confirmation email. If you can’t locate the membership online, email ACTIVE Network support (for example, via the addresses listed on their contact and support pages) with your transaction details and explicitly request cancellation of the Your Sav Hub/ActiveFire membership and written confirmation that no further charges will occur.([explaincharges.com](https://explaincharges.com/activefire-your-save-hub-charge-on-statement/?utm_source=openai))

Can I get a refund for an unrecognized Your Sav Hub charge?

Refunds are handled case by case. If you determine the charge is tied to an ACTIVE membership you don’t want or didn’t intend to enroll in, first contact ACTIVE Network support to request cancellation and a refund for recent charges, explaining that the subscription was not clearly authorized. If they do not resolve it to your satisfaction, you can escalate through your bank or card issuer by disputing the transaction as unauthorized or misrepresented.([bbb.org](https://www.bbb.org/us/tx/dallas/profile/online-event-registration/active-network-llc-0875-90539168/complaints?utm_source=openai))

Is the Your Sav Hub charge a scam or a legitimate subscription?

The charge can be legitimate when it stems from a real membership or add-on you (or another authorized user) accepted during an online registration on an ACTIVE-powered site. However, regulators and consumers have criticized ACTIVE Network for confusing enrollment practices and “junk fee” memberships, and many people report being surprised by recurring charges under descriptors like ACTIVEFIRE-YOURSAVEHUB. If, after checking your accounts, you still don’t recognize it, treat it as potentially unauthorized and work quickly with ACTIVE and your bank to cancel and dispute it.([en.wikipedia.org](https://en.wikipedia.org/wiki/Active_Network%2C_LLC?utm_source=openai))

What should I do if I keep getting Your Sav Hub charges even after I tried to cancel?

If charges continue after you believe you’ve canceled, document your prior cancellation attempts (dates, emails, screenshots) and contact ACTIVE Network support again, referencing the earlier request and asking for written confirmation of cancellation and refunds for post-cancellation billings. At the same time, notify your card issuer, ask them to block further charges from the Your Sav Hub/ACTIVEFIRE descriptor, and consider replacing the card number if recurring debits persist.([bbb.org](https://www.bbb.org/us/tx/dallas/profile/online-event-registration/active-network-llc-0875-90539168/complaints?utm_source=openai))

How can I prevent surprise memberships like Your Sav Hub when registering for events in the future?

When signing up for races or activities on ACTIVE-powered sites, carefully review each step of checkout for optional trial memberships, add-on services, or pre-checked boxes before submitting payment. Save or print the final confirmation page, and keep email receipts so you can quickly trace any future charge descriptors back to a specific registration and cancel add-on memberships well before any trial period ends.([explaincharges.com](https://explaincharges.com/activefire-your-save-hub-charge-on-statement/?utm_source=openai))

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