AddMile

Personal Care95% confidence

AddMile is a mobile life-coaching and personal growth platform that offers personalized journeys, mentor chat, and 1:1 coaching sessions to help users improve their relationships, career, habits, and emotional wellbeing.

Limassol, Cyprus
myaddmile.com
Owned by GTHW App Limited

About AddMile

AddMile is a digital coaching and self-development platform delivered primarily via a mobile app. It offers personalized “journeys” based on a short intake quiz, combining coach-written lessons, daily practices, reflections, and access to human mentors via 24/7 chat and optional 1:1 video coaching sessions. The service focuses on areas like personal transformation, productivity, relationships, and career, with content created by professionals and reviewed by certified coaches.([myaddmile.com](https://www.myaddmile.com/))

A charge labeled something like “MYADDMILE SOLIDGATE.COM” typically reflects a subscription or trial-to-paid conversion for the AddMile service. AddMile uses recurring subscription billing (weekly, monthly, quarterly, yearly, etc.), and subscriptions can be started via the App Store, Google Play, or directly on the AddMile website; in each case, the payment method on file is charged automatically at the start of each billing period until cancelled. Solidgate is a payment orchestration platform that processes payments on behalf of merchants like AddMile, which is why its name may appear in the descriptor alongside “MYADDMILE.”([myaddmile.com](https://www.myaddmile.com/info/subscription-terms-us))

If you’re unsure about an AddMile charge, first check which account or app store you used to sign up, then review your active subscriptions there or in your AddMile account billing section on the web. You can cancel renewals through your Apple ID, Google Play account, or the AddMile website’s subscription management area, and you can contact their support team at support@myaddmile.com for questions about billing, refunds, or duplicate charges. Keeping confirmation emails, in-app receipts, or screenshots of the subscription page will make it easier to resolve any disputes or request refunds through AddMile or, where applicable, through Apple or Google’s official refund channels.([myaddmile.com](https://www.myaddmile.com/info/subscription-terms-us))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to AddMile.

  1. MYADDMILE SOLIDGATE.COM

Frequently Asked Questions

Why do I see a charge from “MYADDMILE SOLIDGATE.COM” on my card statement?

This descriptor indicates a subscription payment for the AddMile coaching app, processed by Solidgate, a payment orchestration provider. The charge usually comes from starting a paid plan or a free trial that converted to a paid subscription using the card you added in the app, app store, or on myaddmile.com.

Is my AddMile subscription billed weekly, monthly, or yearly?

AddMile offers multiple billing periods—such as weekly, monthly, quarterly, or annual plans—depending on what you selected at checkout. The subscription automatically renews at the end of each chosen period until you cancel, and the exact price and cadence are shown on the payment screen when you subscribe and in your account’s subscription section.([myaddmile.com](https://www.myaddmile.com/info/subscription-terms-us))

How do I cancel my AddMile subscription started on the Apple App Store or Google Play?

If you subscribed through the Apple App Store, you must cancel via your Apple ID subscription settings; for Google Play, use your Google Play account’s Subscriptions section. Turn off auto-renew at least 24 hours before the current period ends to avoid being charged again—cancellation must be done through the same store where you originally subscribed.([myaddmile.com](https://www.myaddmile.com/info/subscription-terms-us))

How do I cancel an AddMile subscription created on the myaddmile.com website?

If you subscribed directly on myaddmile.com, you can cancel by going to the subscription management section under “Account management” after logging in, then selecting “Cancel Subscription.” You can also email support@myaddmile.com and request cancellation before the end of your current billing period so that renewal is turned off.([myaddmile.com](https://www.myaddmile.com/info/subscription-terms-us))

How can I request a refund for an AddMile charge?

Refunds depend on where you purchased the subscription. For Apple App Store or Google Play purchases, you must request a refund directly from Apple or Google via their official support pages. For subscriptions purchased on myaddmile.com, refer to AddMile’s Terms and Conditions and contact their support team at support@myaddmile.com with your account email, billing date, and transaction details.([myaddmile.com](https://www.myaddmile.com/info/subscription-terms-us))

Why was I charged after my AddMile free trial ended?

When you start an AddMile free trial, you authorize the platform or app store to convert it into a paid subscription unless you cancel at least 24 hours before the trial ends. If you didn’t cancel in time, the first paid period is billed automatically, and the charge will appear as a regular subscription renewal on your payment method.([myaddmile.com](https://www.myaddmile.com/info/subscription-terms-us))

Can AddMile place small or duplicate-looking charges on my card?

In some cases, you may see a small temporary authorization or a brief pending charge when you first add or update your card; this is used to verify the payment method and should disappear automatically. If you see unexpected duplicate or multiple full-amount charges for the same period, contact AddMile support and, if you subscribed through an app store, also review your Apple or Google billing history to rule out multiple active subscriptions.([myaddmile.com](https://www.myaddmile.com/info/subscription-terms-us))

How do I confirm which account or email is tied to my AddMile charge?

Log into the AddMile app or website using any email addresses you might have used, then open the Account or Billing/Subscription section to see active plans and billing history. If you still can’t find the related account, email support@myaddmile.com with the last four digits of your card, the charge date, amount, and descriptor text so their team can look up the subscription associated with that payment.([myaddmile.com](https://www.myaddmile.com/))

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