AdminDroid

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AdminDroid is a software company that provides advanced reporting, auditing, security, and management tools for Microsoft 365 and Active Directory environments.

Chennai, Tamil Nadu, India
admindroid.com

About AdminDroid

AdminDroid is a specialized software company focused on reporting, auditing, security, and management for Microsoft 365 (Office 365) and on‑premises Active Directory environments. Their flagship product, AdminDroid Microsoft 365 Reporter, provides detailed analytics and dashboards for Exchange Online, SharePoint, Teams, OneDrive, Azure AD, and other Microsoft 365 services, helping IT teams improve visibility, compliance, and security. Based in Chennai, Tamil Nadu, India, AdminDroid serves organizations of all sizes worldwide, from small businesses to large enterprises, through downloadable software that runs in the customer’s own environment.

A charge from AdminDroid typically appears on a bank or card statement when you (or your organization’s IT team) purchase or renew a license for AdminDroid Microsoft 365 Reporter or related add‑ons. Common scenarios include annual or multi‑year subscription renewals, upgrades from the free edition to a paid edition, adding more users/tenants, or converting from a trial license to a paid subscription once the trial period ends. You may also see charges for maintenance/updates or extended support if your organization opted for those services as part of the licensing agreement. In some cases, you might briefly see pending or authorization charges when a card is first validated during checkout, which are later finalized or reversed.

If you’re unsure about an AdminDroid charge, start by checking with your IT, security, or Microsoft 365 administrator to see whether they recently purchased or renewed AdminDroid licenses. You can usually find related invoices or receipts in the purchasing contact’s email inbox or inside your AdminDroid account/portal, accessible via the admindroid.com website. For billing questions, license clarifications, or disputes, contact AdminDroid through the Support or Contact section of admindroid.com and provide the last 4 digits of the card, the exact charge amount, and date so they can locate the transaction. If the charge is unauthorized, ask AdminDroid to investigate and also contact your bank or card provider to report and block further charges if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to AdminDroid.

  1. PAYPAL *ADMINDROID Sydney AUS

Frequently Asked Questions

What types of AdminDroid charges commonly appear on bank or card statements?

Most AdminDroid charges are for Microsoft 365 Reporter licenses or renewals, such as annual subscriptions based on the number of users or tenants in your environment. You may also see charges for upgrading from a free or trial edition to a paid edition, adding additional user capacity, or renewing support and maintenance. If your organization purchased multiple license terms or add‑ons, these might appear as separate line items on your statement.

How is AdminDroid pricing structured and what amounts might I see?

AdminDroid typically prices its Microsoft 365 Reporter product based on the number of Microsoft 365 users or objects being monitored and the selected edition (for example, standard vs. more advanced feature sets). Licenses are usually sold as yearly subscriptions, so you may see a single annual charge rather than a monthly fee. The specific amount will depend on your contract or the options chosen during checkout; refer to your invoice or the pricing section on admindroid.com for exact details.

Why was I charged by AdminDroid after using a free or trial version?

If you started with a free or trial edition and then provided payment details to unlock full functionality, your trial may have converted to a paid subscription once the trial period ended or when an upgrade was confirmed. In many cases, an IT admin manually completes the purchase from within the AdminDroid application or via the website, which then triggers the charge. Check your purchase confirmation email or licensing details in the AdminDroid portal to see when the upgrade was made and what plan you’re on.

How do I cancel or avoid future AdminDroid renewal charges?

To cancel or prevent an upcoming AdminDroid renewal, the account owner or licensing contact should log into the AdminDroid portal or follow the instructions provided in the original license or renewal email. Most licenses are subscription‑based, so you’ll need to request cancellation before the renewal date to avoid the next annual charge. If you’re unsure who manages the license, contact your IT or Microsoft 365 admin first, then reach out to AdminDroid support via their website for help identifying the account.

How can I request a refund or billing correction from AdminDroid?

If you believe you’ve been billed incorrectly—such as being charged twice, charged for the wrong license size, or renewed when you intended to cancel—contact AdminDroid support through the Support/Contact page on admindroid.com with your invoice number, charge amount, and billing email. AdminDroid can review your transaction history and subscription status, and may offer a refund or adjustment according to their licensing and refund policies. Your bank or card issuer can also assist if a charge is clearly unauthorized or cannot be resolved directly.

Why do I see a small or temporary AdminDroid charge marked as pending or an authorization hold?

When you first add or update a payment method with AdminDroid’s billing system, a small temporary authorization may be placed on your card to verify its validity. This appears as a pending charge and is typically reversed automatically within a few business days, without actually being collected. Only once your license purchase or renewal is finalized will the full subscription amount post as a completed transaction.

How can I confirm which AdminDroid account or license is associated with this charge?

Start by checking any AdminDroid license files, activation emails, or invoice PDFs in the billing contact’s email account—these documents typically show the company name, Microsoft 365 tenant, and license details. If that information isn’t available, contact AdminDroid support via their website and share the exact charge date, amount, and billing name appearing on your statement. They can look up the transaction and tell you which organization, tenant, or email address is linked to the purchase.

What should I do if no one in my organization recognizes the AdminDroid charge?

First confirm with your IT, security, and Microsoft 365 administrators, as they are the most likely to have purchased AdminDroid tools. If no one recognizes the transaction, contact AdminDroid support with your statement details so they can verify whether the charge is legitimate and to whom it’s assigned. If the charge appears unauthorized, promptly notify your card issuer or bank to dispute the transaction and block future charges.

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