Adventure Shoe Repair and Engraving

Personal Care90% confidence

Local cobbler offering shoe repair, key cutting, engraving, and related services in the Surry Hills Shopping Village area of Sydney.

Redfern, New South Wales, Australia

About Adventure Shoe Repair and Engraving

Adventure Shoe Repair and Engraving is a local cobbler and service shop located in or near the Surry Hills Shopping Village area, serving customers from Surry Hills, Redfern, and surrounding Sydney suburbs. They typically offer professional shoe and boot repairs (soles, heels, stitching, zips), leather care, bag and belt repairs, key cutting, and small metal engraving services for items such as name tags, pet tags, trophies, and gifts. As a walk‑in, service-based business, most transactions are completed in-store using EFTPOS or credit/debit cards, and receipts are usually provided at the time of payment.

A charge from this merchant may appear on your bank statement when you’ve paid for in‑store services like heel or sole replacement, shoe stretching, zipper repair, key cutting, or engraving. You might also see a charge if you left items for repair and were charged when collecting them, or if you paid a deposit and the balance was processed later. Some banks format the descriptor as “ADVENTURE SHOE REPAIR,” “ADVENTURE ENGRAVING,” or a variation including “SURRY HILLS” or “REDFERN.” Because they are not a subscription business, you should normally only see one‑off charges rather than recurring monthly payments.

If you’re unsure about a charge, start by checking recent visits to shoe repair shops, key cutters, or engraving kiosks around Surry Hills/Redfern and look for in‑store receipts or email/SMS receipts from the date of the transaction. The best way to resolve questions is to call or visit the shop directly during business hours with your bank statement showing the transaction date and amount so they can look it up on their EFTPOS terminal records. Common issues—such as being charged for multiple keys, mixed-up tickets for repairs, or confusion over deposits versus final payments—can usually be clarified quickly by matching your name, date, and item left for repair. If there is a confirmed billing error, the shop can generally process a refund or adjustment back to your card through their terminal.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Adventure Shoe Repair and Engraving.

  1. ADVENTURE SHOE REPAI SURRY HILLS AUS

Frequently Asked Questions

Why did Adventure Shoe Repair and Engraving charge my card when I only dropped items off?

Many shoe repair shops in Sydney either take full payment upfront when you drop items off, or charge a deposit first and the remaining balance when you collect. If you see a charge on the drop‑off date, it’s likely for the estimated full cost of your shoe repair, key cutting, or engraving. Check the paper ticket or docket you were given—it usually lists the total amount you agreed to at the counter.

Do they offer subscriptions or recurring billing for services?

Adventure Shoe Repair and Engraving typically operates on a one‑time service basis and does not run memberships or subscriptions. You should not see monthly or recurring charges from this merchant. If you notice repeated charges, review your statements for each visit (for example, multiple key cuts or repairs over time) and contact the shop if the pattern doesn’t match your actual visits.

What are common charge amounts I might see from Adventure Shoe Repair and Engraving?

Typical small services such as simple key cuts or minor shoe repairs in Sydney often range from about AUD $10–$30, while more involved work like full sole or heel replacement, leather repairs, or detailed engraving can run from around AUD $35–$120 or more depending on the job. It’s common to see non‑rounded amounts (e.g., $18.50, $27.00, $46.00) that reflect the individual services done. The exact price should match the quote on your in‑store docket or verbal estimate at drop‑off.

Can Adventure Shoe Repair and Engraving place an authorization hold or pending charge on my card?

Most transactions at this type of local shop are immediate charges rather than formal “holds,” but some banks temporarily show card-present payments as ‘pending’ before they settle. This can look like a duplicate or temporary amount on your online banking for a day or two. If the same charge appears both as pending and posted, wait a few business days—only the final posted amount should remain on your account.

How can I cancel or change a repair or engraving order and avoid extra charges?

If you change your mind about a repair, key cutting, or engraving job, contact the shop or visit in person as soon as possible with your ticket number or the name the order was under. If work has not yet started, they may be able to cancel or modify the order and adjust or refund your payment. Once work is completed—especially for engraving or custom cuts—cancellations are usually not possible, as the service and materials have already been used.

How do I request a refund or dispute a charge from Adventure Shoe Repair and Engraving?

Visit the shop or call them with the exact transaction date, time, and amount from your bank statement so staff can locate it in their EFTPOS records. Explain the issue—for example, being charged twice, being billed for the wrong item, or a repair that was not completed as agreed. If they confirm an error or agree to remedy a service problem, they can usually reverse or partially refund the charge back to your card; refunds may take a few business days to appear on your account.

What should I do if I don’t recognize this charge and haven’t visited a shoe repair shop recently?

First, check with anyone else who may use your card—such as family members or partners—to see if they visited a shoe repair, key cutter, or engraver around Surry Hills or Redfern on that date. Compare the posted amount with typical costs for key cutting or quick repairs, which can help jog your memory. If no one recognizes the transaction and the shop cannot match it to their records, contact your bank or card issuer to dispute the charge and request a card replacement if fraud is suspected.

How can I get a copy of my receipt or proof of payment from Adventure Shoe Repair and Engraving?

If you misplaced your paper receipt, the shop can often reprint or confirm details from their EFTPOS terminal, provided you give them the date, approximate time, and last four digits of the card used. Visit or call during business hours with your bank statement handy so they can search their records. They may be able to print a duplicate receipt or provide written confirmation of the amount and services completed for your records.

This merchant is in the Personal Care category

Browse all

Related Merchants

Charlie's Shoes & Keys
Shoalhaven Dry Cleaners
Gratis
Rationale
Conni

Compare Adventure Shoe Repair and Engraving

vsCharlie's Shoes & KeysvsShoalhaven Dry CleanersvsGratis

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you