Africola

Restaurant95% confidence

Africola is a contemporary African-inspired restaurant known for its bold, wood-fired cuisine and vibrant dining experience in Adelaide, Australia.

Adelaide, South Australia, Australia
africola.com.au

About Africola

Africola is a contemporary African-inspired restaurant and bar located on East Terrace in Adelaide, South Australia. Led by chef Duncan Welgemoed, Africola is known for its bold, fire-driven cooking, shared plates, and vibrant atmosphere featuring loud music, colourful interiors, and an ever-changing menu. The restaurant focuses on locally sourced produce cooked over wood and charcoal, with dishes influenced by North African and Middle Eastern flavours alongside South African braai-style grilling. Guests typically visit for dine-in dinner service, drinks at the bar, group bookings, and special occasions. Reservations are usually made in advance via africola.com.au.

A charge from Africola may appear on your bank or card statement after a dine-in meal, bar tab, group booking, private event, or purchase of a gift voucher. You might also see a charge if you paid a deposit to secure a table (such as for larger groups, special events, or busy dates) and that deposit was processed as a card payment. In some cases, a temporary authorization hold may appear when your card is opened as a tab or used to guarantee a booking; this can show as a pending transaction that later adjusts to the final bill amount. If you ordered via a third-party delivery or reservation platform, the charge may still reference “Africola” or a variation like “AFRICOLA ADELAIDE SA” on your statement.

To verify an Africola charge, start by checking the date and amount against any recent visits, bar tabs, or reservations in Adelaide, as well as email confirmations or receipts you received at the time. Look in your email (including spam/junk) for booking confirmations from africola.com.au or any payment receipts, and check your text messages if you received booking reminders. If you still have questions, contact Africola directly using the details on their website, or call the restaurant during service hours and provide the transaction date and amount so staff can look it up against their point-of-sale records. For erroneous or duplicate charges, the restaurant can usually reverse or adjust the payment, or you can contact your bank or card issuer to dispute the transaction if it cannot be resolved with Africola.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Africola.

  1. Africola Adelaide AUS

Frequently Asked Questions

Why do I see a charge from AFRICOLA or AFRICOLA ADELAIDE SA on my bank statement?

This charge typically relates to a dine-in visit, bar tab, group booking, or gift voucher purchase at Africola in Adelaide, South Australia. Review your recent restaurant visits, especially evenings and weekends, as Africola operates primarily as a dinner venue. If you attended a group event, the cardholder may have been charged for the whole table or a shared bill, which can explain a higher amount.

What are typical amounts I might be charged by Africola?

Africola is a mid‑to‑higher priced dining experience, and charges commonly reflect shared plates, drinks, and possibly a set or chef’s menu. Individual guests often see charges ranging from a modest bar spend up to a full multi-course meal with drinks for two or more people. Large group bookings, special events, or extensive bar tabs can result in higher single charges. Always compare the amount to your itemized receipt from the night of your visit, if available.

Why is there a pending or slightly different amount from Africola than my final bill?

Africola, like many restaurants, may place a temporary authorization on your card when you open a tab or when your card is first processed, which can show as a pending amount. This hold is later adjusted to match your final bill, including food, drinks, and any tip you authorised. The original pending transaction should disappear within a few business days, leaving only the final, correct charge on your account.

How can I get a copy of my Africola receipt to confirm this charge?

If you requested an email receipt at the time of payment, search your inbox (and spam folder) for Africola or the payment provider name around the visit date. If you don’t have a receipt, contact Africola directly via the details on africola.com.au or by phone, and provide the exact transaction date, approximate time, and amount; staff can usually retrieve a copy or summary from their point-of-sale system. Your bank statement with the time stamp can also help the restaurant locate the specific transaction.

Can I get a refund or adjustment for an incorrect Africola charge?

If you believe you were overcharged, charged twice, or billed for a visit you did not make, contact Africola as soon as possible with your bank statement and any receipts you have. The restaurant can review their payment records, check table numbers and staff logs, and correct obvious errors with a partial refund or full reversal if warranted. If the issue cannot be resolved directly with Africola, you can then raise a dispute with your bank or card provider, who may request documentation of your communication with the restaurant.

Does Africola offer gift vouchers, and how do those charges appear?

Africola sells gift vouchers, which can be purchased online via their website or sometimes in-person at the restaurant. When purchased online, the charge may appear as AFRICOLA or under the name of their voucher/commerce platform, usually still referencing Africola Adelaide. If you see a charge that matches the value of a voucher you bought as a gift, check your email for the voucher confirmation and code.

Could this Africola charge be related to a group booking or private event?

Yes. For group bookings, set menus, or private events, Africola may charge a per-person set price or a minimum spend, and sometimes require a deposit at the time of booking. The card used to secure the booking may be charged for no‑show fees, late cancellations that fall outside their policy, or the final bill if agreed in advance. If someone else organized the event, check with the host, as the charge might reflect your share that was processed on your card.

How do I contact Africola about a charge I don’t recognise?

Visit africola.com.au for the most current contact details, including phone number and email. When you call or email, provide your full name, the last four digits of the card used, the exact amount, currency, and the transaction date from your bank statement so staff can search their system. Avoid sharing full card numbers by email; your bank can also conference-call with you and the restaurant if additional verification is needed.

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