Ahrefs

Software98% confidence

Ahrefs is a software company that provides SEO and digital marketing tools for backlink analysis, keyword research, rank tracking, and competitive analysis.

Singapore
ahrefs.com

About Ahrefs

Ahrefs is a Singapore-based software company that provides professional SEO and digital marketing tools, primarily used by agencies, in‑house marketers, and website owners. Through its web platform at ahrefs.com, it offers features such as backlink analysis, keyword research, site audits, content gap analysis, and rank tracking, all powered by one of the largest third‑party search index databases. Ahrefs operates on a subscription model with several plan tiers (Lite, Standard, Advanced, and Enterprise) that vary by number of users, data limits, and report volume.

A charge from Ahrefs on your bank or card statement usually indicates that you or someone with access to your payment details has an active subscription on ahrefs.com. This could be a monthly or annual plan renewal, an upgrade to a higher plan, an additional user seat, or a one‑time charge after changing billing frequency (e.g., switching from monthly to annual). In some cases you may also see temporary authorization holds when you first add or update a card, or when Ahrefs’ billing system verifies your payment method—these small or duplicate-looking amounts typically disappear within a few business days.

If you’re unsure about an Ahrefs charge, start by checking your email for invoices or payment receipts from "Ahrefs" or billing@ahrefs.com, and log into your account at ahrefs.com to review your subscription and billing history. The statement description often includes "AHREFS" or "AHREFS PTE LTD" and may be processed in USD, which can result in a separate foreign transaction fee from your bank. To resolve questions, you can contact Ahrefs support via the in‑app chat after logging in or by emailing support@ahrefs.com with the last 4 digits of the charged card, the exact amount, and date of the charge. Common issues—such as duplicate subscriptions under different emails, forgotten trial signups that converted to paid, or needing to cancel future renewals—are usually handled by adjusting your subscription in the Billing area of your Ahrefs account or by working directly with their support team.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Ahrefs.

  1. AHREFS Singapore SG

Frequently Asked Questions

What are the typical amounts Ahrefs charges, and what plan might I have?

Ahrefs’ main self‑serve subscriptions are typically billed in USD and most commonly appear as amounts like $99, $199, or $399 per month for the Lite, Standard, and Advanced plans, respectively (annual plans are charged in a larger lump sum). Higher or custom amounts may indicate an Enterprise agreement, additional user seats, or increased data limits. Your exact plan and price can be verified by logging into ahrefs.com and going to Settings → Billing.

Why do I see a charge from AHREFS PTE LTD if I only signed up to "try" the tools?

If you started a paid plan or promotional offer, Ahrefs automatically continues your subscription at the end of the initial period unless you cancel before the renewal date. Many users sign up to test features and forget that the account is on a recurring monthly or annual plan. You can confirm whether this happened by checking your invoices and next billing date under Settings → Billing in your Ahrefs account, or by searching your email for your original signup confirmation from Ahrefs.

How do I cancel my Ahrefs subscription to stop future charges?

To cancel, log into ahrefs.com with the account linked to the charge, go to Settings → Billing, and select the option to cancel or downgrade your subscription. Your access normally remains active until the end of the current billing period, but you won’t be billed again unless you reactivate. Make sure you complete the full cancellation flow and save any confirmation email for your records.

Can I get a refund for an Ahrefs charge I didn’t intend to make?

Ahrefs generally does not provide prorated refunds for unused time once a billing period has started, but they may review cases involving accidental renewals, duplicate accounts, or unauthorized use. If you believe a charge was made in error, contact support@ahrefs.com or use the in‑app chat while logged in and include the amount, date, and last 4 digits of the card. They can verify whether the charge is tied to your email and advise whether a refund or account adjustment is possible.

Why do I see a small or duplicate Ahrefs charge that later disappears?

When you add or update a payment method, Ahrefs’ payment processor may place a small temporary authorization (often $1 or a similarly small amount) to verify your card. You might also briefly see a pending duplicate of your subscription amount during card verification or plan changes. These are authorization holds, not actual charges, and your bank should automatically release them within a few business days.

How can I contact Ahrefs about a charge if I don’t remember my login details?

If you’re unsure which email was used, start by searching all your inboxes for "Ahrefs" or "Your Ahrefs subscription" to locate the correct account. If you still can’t find it, email support@ahrefs.com with the exact charge amount, date, currency, and the first and last 4 digits of the card so they can securely look up the transaction. For security reasons they won’t disclose full card details, but they can tell you which account and subscription the charge is associated with and help you regain access or cancel.

Why is my Ahrefs charge higher than expected this month?

A higher‑than‑usual amount can result from upgrading your plan tier, adding extra user seats, changing from monthly to annual billing, or hitting usage thresholds that required a plan change. Invoices in Settings → Billing include a line‑by‑line breakdown of what you were billed for, including any proration if you changed plans mid‑cycle. If the details don’t match your expectations, contact Ahrefs support with the invoice number and they can explain the charges or adjust your subscription going forward.

Does Ahrefs charge any additional or international fees?

Ahrefs typically bills in USD, and the descriptor on your statement often includes "AHREFS" or "AHREFS PTE LTD" (based in Singapore). Ahrefs itself does not add foreign transaction fees, but your bank or card issuer may charge a separate FX or international processing fee because the payment is cross‑border. If you see an extra small fee next to the Ahrefs charge, check with your bank—this additional amount is usually from them, not from Ahrefs.

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