Airtable

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Airtable is a cloud-based collaboration and database platform that combines the features of spreadsheets and relational databases for organizing and managing information and workflows.

San Francisco, CA
airtable.com

About Airtable

Airtable is a cloud-based collaboration and database platform based in San Francisco, CA. It combines the familiarity of a spreadsheet with the power of a relational database, allowing individuals and teams to organize projects, assets, CRM data, content calendars, and more in a visual, flexible interface. Airtable offers features like customizable views, automations, forms, integrations with tools such as Slack and Google Drive, and robust permission controls, making it popular with marketing teams, product organizations, nonprofits, agencies, and freelancers.

An Airtable charge may appear on your bank or card statement when you pay for a paid workspace or enterprise plan, upgrade from the free plan, or purchase additional seats for your team. Common billing scenarios include monthly or annual subscription renewals, per‑user charges when you add collaborators, or prorated adjustments when you change plans mid-cycle. You might also see temporary authorization holds when you first add or update a payment method, as Airtable verifies your card, or when switching from a trial or free tier to a paid plan at the end of the trial period.

If you’re unsure about an Airtable charge, start by logging into your account at airtable.com and visiting the billing or workspace settings to review invoices, active workspaces, and seat counts. Compare the billing date and amount on your statement with the invoices listed in your Airtable billing history. For further help or to dispute a charge, you can contact Airtable Support through the Help/Support link inside your account or via support articles at support.airtable.com, where you can submit a ticket. Common issues—such as being billed for multiple workspaces, forgotten paid workspaces, or charges after removing collaborators—are typically resolved by reviewing which workspaces are on paid plans, confirming who is a billable collaborator, and adjusting or canceling the relevant subscription before the next renewal date.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Airtable.

  1. AIRTABLE.COM/BILL +14152002040 US
  2. AIRTABLE.COM/BILL +14152002040 CA

Frequently Asked Questions

Why do I see an Airtable charge on my card if I thought I was on the free plan?

Airtable’s Free plan does not generate charges, but you may have upgraded a workspace to a paid plan (such as Team or Business) or been added as a billable collaborator in someone else’s paid workspace. Billing is applied per paid workspace, not per account, so you might have multiple workspaces under one login, some of which are paid. Log in to airtable.com, go to each workspace’s settings, and check whether it’s on a paid plan and which payment method is being used.

What are Airtable’s typical subscription prices and how are they billed?

Airtable commonly offers a Free plan, a Team plan (often around $20 per user per month when billed annually, or a higher price on month-to-month billing), and a Business plan at a higher per‑user rate, with Enterprise plans priced by custom agreement. Charges are generally billed per user, per workspace, either monthly or annually depending on what you selected at checkout. Your exact plan name, number of billable users, and billing frequency are listed on your Airtable invoice and in the billing section of your account.

Why was I charged by Airtable after I removed a collaborator or downgraded?

Airtable charges at the start of each billing period for the upcoming term, so removing collaborators or downgrading a plan mid-cycle usually takes effect on the next renewal. In many cases, Airtable applies prorated credits when you remove seats or downgrade, which are then used toward future invoices rather than refunded immediately to your card. Check your billing page for any available credits and your next renewal date to confirm when the lower charge will take effect.

How do I cancel or downgrade my Airtable paid plan to stop future charges?

To cancel or downgrade, log in to airtable.com, open the workspace that’s on a paid plan, and go to Workspace settings > Billing or Plan. From there, you can switch to the Free plan, reduce the number of seats, or cancel at the end of the billing period. Make sure you repeat this for each paid workspace, as cancelling one workspace does not automatically cancel others tied to the same card.

How can I request a refund or dispute an Airtable charge I don’t recognize?

First, review your Airtable billing page to confirm which workspace and plan the charge relates to, and whether multiple workspaces are using the same card. If you still believe the charge is incorrect, contact Airtable Support through the in‑product Help menu or via support.airtable.com, including the last four digits of the card, the charge date, amount, and any invoice numbers you see. Airtable’s ability to issue refunds depends on their current billing and refund policy, the timing of the charge, and whether the services were used during the billing period.

Why do I see a small or duplicate Airtable charge, or a pending amount that later disappears?

When you add or update a payment method, Airtable (or its payment processor) may place a small temporary authorization hold—often $0–$1 or a small test amount—to verify your card, which should disappear automatically in a few days. You may also see a pending charge followed by a final posted charge if your bank shows authorizations separately. If a small or duplicate-looking charge remains posted after several business days, contact your bank and Airtable Support with the transaction details.

Can Airtable bill me for multiple workspaces on the same card, and how does that show on my statement?

Yes, if you manage or pay for several Airtable workspaces, each workspace subscription may be billed separately, even if they use the same card. On your bank or card statement, these may appear as multiple Airtable transactions around the same date, often labelled with descriptors like “AIRTABLE” or “AIRTABLE*SUBSCRIPTION.” Check each workspace’s billing page to match charges to specific workspaces and seat counts.

How do I find my Airtable invoices and see exactly what I’m being charged for?

Log in to your Airtable account, click your profile or workspace name, and navigate to the Billing or Plan section for the relevant workspace. There you can view and download detailed invoices that list your plan type, number of billable users, billing period, discounts or credits, and tax amounts. Matching the invoice date and total with the transaction on your card statement will confirm the source and purpose of the charge.

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