Allcott Hire Pty Ltd

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Allcott Hire Pty Ltd is an Australian equipment and tool hire company providing a wide range of construction, access, earthmoving and general hire equipment to trades, businesses and homeowners. It operates multiple rental branches across New South Wales, Queensland and Victoria, including a branch in Castle Hill.

Baulkham Hills, New South Wales, Australia
allcotthire.com.au

About Allcott Hire Pty Ltd

Allcott Hire Pty Ltd is an Australian-owned equipment rental company specialising in the hire of construction, access, earthmoving and general tools and machinery. Through a network of branches across NSW, QLD and VIC, they supply everything from small tools and landscaping equipment to elevated work platforms, excavators, skid steer loaders, dumpers, forklifts and telehandlers to tradies, civil contractors, industrial clients and DIY customers. Their Castle Hill branch services the Hills District and surrounding suburbs with general tools and equipment hire.([allcotthire.com.au](https://www.allcotthire.com.au/rental-locations/castle-hill/?utm_source=openai))

A charge with a descriptor like “EZI*ALLCOTT HIRE PTY L CASTLE HILL” typically indicates a card payment processed via the EzyPay/EFTPOS gateway at the Allcott Hire Castle Hill branch in New South Wales, Australia. This may represent a one-off equipment rental, an extended hire period charge, damage waiver or insurance fee, delivery/collection costs, or a security deposit that later converts into a final hire invoice. In some cases customers may see separate pre-authorisation holds or adjustments if the final hire duration or equipment returned differs from the original booking.

If you’re unsure about an Allcott Hire charge, first locate your rental paperwork or emailed tax invoice, which will list the branch (such as Castle Hill) and the exact amounts and dates charged. You can also contact Allcott Hire directly via their head office or the Castle Hill branch using the phone or email details on their website’s “Contact” or “Locations” pages, quoting your name, approximate hire date and any job or contract numbers. For disputes or refund requests, it’s best to speak with the branch that supplied the equipment; if you still can’t identify the transaction, you can ask your bank to provide the full merchant descriptor and time stamp to help match the charge to a specific hire contract.([allcotthire.com.au](https://www.allcotthire.com.au/rental-locations/castle-hill/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Allcott Hire Pty Ltd.

  1. EZI*ALLCOTT HIRE PTY L CASTLE HILL

Frequently Asked Questions

Why do I see a charge from Allcott Hire Castle Hill on my card statement?

A charge from Allcott Hire Castle Hill usually relates to a tool or equipment rental made at their Castle Hill, NSW branch. This could include the base hire fee, extra days if equipment was kept longer than planned, delivery or pickup charges, or damage waiver/insurance applied to your hire contract. Check your hire agreement or invoice from the Castle Hill branch to match the date and amount.

Does Allcott Hire require a security deposit or pre-authorisation on my card?

Depending on the type and value of equipment, Allcott Hire may place a pre-authorisation or take a security deposit on your card at the start of the hire to cover potential loss, damage or extra hire time. This can appear as a pending charge. Once the equipment is returned and the final invoice is calculated, the hold is released or converted into the final hire charge, with any difference refunded or additionally billed.

How can I get a copy of my invoice for a hire from Allcott Hire Castle Hill?

You can request a copy of your invoice by contacting the Castle Hill branch directly via phone or email, or by using the contact form on the Allcott Hire website and selecting the relevant branch. Provide your name, company (if applicable), approximate hire dates, and any job or contract reference so they can quickly locate your account and resend the tax invoice.

How do I dispute an Allcott Hire charge or request a refund?

If you believe you’ve been overcharged or billed incorrectly, contact the branch that supplied the equipment—such as Castle Hill—first. Ask for a detailed breakdown of the charges, including hire period, rates, damage waiver, fuel or cleaning fees. If an error is confirmed, the branch can process a refund or credit. Keep all correspondence and invoices; if the issue cannot be resolved, you can then escalate through Allcott Hire’s head office or raise a dispute with your card issuer.

Can Allcott Hire set up ongoing or extended hire that results in multiple card charges?

Yes. For longer projects, equipment may remain on hire beyond the initial period, and Allcott Hire can bill in cycles (for example weekly or monthly) or when the hire is off‑hired. In these cases, you may see multiple Allcott Hire charges over the duration of the job that correspond to progressive hire periods or additional equipment added to the contract.

How do I change or cancel an existing equipment booking with Allcott Hire?

To change or cancel a booking, contact the branch that made your reservation—such as the Castle Hill location—using the phone number or email on your original quote or on Allcott Hire’s website. Provide your booking or quote number and updated requirements (new dates, different equipment, or cancellation). Ask about any cancellation fees or minimum hire charges that may still apply, especially for short-notice changes.

What are typical amounts for Allcott Hire charges?

Amounts vary widely depending on the type of equipment (for example small tools versus large earthmoving machinery), the hire duration, and add-ons like delivery or damage waiver. Small tool hires might be relatively low single-day charges, while large access or excavation equipment can result in higher daily or weekly amounts. If you see an unfamiliar figure, compare it with the rate card or quote you received from Allcott Hire for that job.

How can I contact Allcott Hire head office if I have a general account or billing question?

For general account or billing questions not tied to a single branch, you can contact Allcott Hire’s head office in Baulkham Hills, NSW. The head office phone number and email are listed on the “Contact Allcott Hire” page of their website, and you can also use the online enquiry form to have their team direct your query to the appropriate branch or department.([allcotthire.com.au](https://www.allcotthire.com.au/contact-allcott-hire/?utm_source=openai))

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