Amazon Prime Video

Streaming96% confidence

Amazon Prime Video is a streaming service from Amazon that offers movies, TV series, and add-on subscription channels for a monthly or annual fee.

Seattle, WA
primevideo.com
Owned by Amazon.com, Inc.

About Amazon Prime Video

Amazon Prime Video is Amazon's on-demand streaming platform, providing access to a large catalog of movies, TV shows, original series, and live or on‑demand content. In addition to what’s included with a standard Prime Video or Amazon Prime membership, the service sells “Prime Video Channels,” which are add-on subscriptions to third-party networks and services (such as STARZ, Paramount+, or niche channels) billed through Amazon.

A charge labeled “PRIME VIDEO CHANNEL” on your card statement typically corresponds to one of these Prime Video Channels subscriptions, usually billed monthly through your Amazon account. The amount (such as $14.75) will depend on the specific channel’s price and local taxes, and it may appear as a separate line item from your main Amazon Prime membership. Charges can result from starting a new channel, continuing an existing subscription after a free trial, or adding multiple channels at once.

To verify or resolve questions about this charge, sign in to your Amazon account and go to **Account & Lists → Memberships & Subscriptions → Prime Video Channels** (or **Account → Your Subscriptions** on some regional sites) to see active channels, billing dates, and prices. From there you can cancel channels, review past invoices, or adjust payment methods. If you don’t recognize the charge, check all household and shared devices for Prime Video profiles and saved payment methods, and then contact Amazon customer service via the **Help & Customer Service** section on amazon.com or within the Prime Video app for further assistance or potential refunds where eligible.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Amazon Prime Video.

  1. KCD DEBIT 2159 05/30 00:00 PRIME VIDEO CHANNEL SEATTLE WA 571068 $ 14.75

Frequently Asked Questions

Why do I see a charge labeled “PRIME VIDEO CHANNEL” on my card statement?

This charge usually corresponds to a paid subscription to a specific Prime Video Channel (for example, STARZ, Paramount+, or another add-on service) that you subscribed to through Amazon Prime Video. Each channel is billed separately from your main Amazon Prime membership.

How can I see which Prime Video Channel I’m being charged for?

Log in to your Amazon account, go to **Account & Lists → Memberships & Subscriptions → Prime Video Channels** (or **Prime Video → Channels → Manage Your Channels** in the app). There you’ll see a list of active channels, their monthly prices, and the next billing date, which should match the charge on your statement.

How do I cancel a Prime Video Channel subscription to stop future charges?

Go to **Prime Video → Channels → Manage Your Channels** (or use the Amazon website under **Memberships & Subscriptions**), find the channel you want to cancel, and select **Cancel Channel** or **Cancel Subscription**. The channel will usually remain accessible until the end of the current billing period, and you won’t be billed again unless you restart it.

I was charged after a free trial for a Prime Video Channel—can I get a refund?

When a free trial ends, Prime Video Channels automatically convert to a paid subscription unless cancelled beforehand. Refunds after the first paid period are not guaranteed and depend on Amazon’s current refund policies and whether you’ve used the service during the billing period. Contact Amazon customer service via the **Help** section of your account to request a review of your case.

Why is the Prime Video Channel amount different from my main Amazon Prime membership fee?

Prime Video Channels are separate, optional add-ons with their own pricing, which varies by channel and region and may include taxes. That’s why you may see smaller, separate monthly charges (e.g., around $5–$20) in addition to your main Amazon Prime membership fee.

Can multiple Prime Video Channels cause multiple charges in the same month?

Yes. Each Prime Video Channel is billed individually, typically on the anniversary date of when you subscribed to that channel. If you subscribe to several channels on different days, you may see multiple separate Prime Video Channel charges in the same month.

Why do I see a pending or temporary authorization from Prime Video on my card?

Amazon may place a small temporary authorization or a test charge when you start a trial, add a new payment method, or change your subscription. These are not final charges and should drop off your statement automatically within a few business days, depending on your bank’s policies.

How can I contact support if I don’t recognize a Prime Video Channel charge?

Sign in to your Amazon account, scroll to the footer, and select **Help → Customer Service → Something else → Prime Video** (or a similar path depending on region). From there you can use chat, phone callback, or email to reach Amazon support. Have the transaction date, amount, and last four digits of the card ready so they can locate the exact charge.

This merchant is in the Streaming category

Browse all

Related Merchants

Netflix
Audible
Stan
Adult Time
Paramount+

Compare Amazon Prime Video

vsNetflixvsAudiblevsStan

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you