Applebee's

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Applebee's is a casual dining restaurant chain offering American-style dishes such as burgers, steaks, salads, and appetizers, along with alcoholic and non-alcoholic beverages.

Glendale, CA
Owned by Dine Brands Global

About Applebee's

Applebee's is a large casual dining restaurant chain known for its neighborhood grill-and-bar concept. It offers a broad menu of American-style fare including burgers, steaks, ribs, chicken dishes, pasta, salads, and a variety of appetizers, as well as desserts and a full bar with cocktails, beer, and wine. Locations are typically sit-down restaurants with table service and sometimes a separate bar area.

A charge labeled “APPLEBEES 9892 - POS” on your card statement indicates an in-restaurant purchase at a specific Applebee's location, with “9892” referring to the store number and “POS” indicating a point-of-sale (card-present) transaction. This could be for dine-in service, bar purchases, takeout, or curbside pickup paid at the terminal. Tips you added on a card receipt may be included in the final captured amount, so the final charge may be slightly higher than the initial authorization.

If you have questions about this charge, first compare the transaction date and amount with your dining receipts or bank app history. You can contact the specific Applebee's location (phone number is usually on your receipt or can be found via the restaurant locator on their website) to look up the check by date, time, and last 4 digits of your card. For unresolved billing issues, overcharges, or suspected fraud, you can also reach out to Applebee's corporate guest relations through their website contact form, and if needed, dispute the charge with your card issuer while the investigation is ongoing.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Applebee's.

  1. APPLEBEES 9892 - POS
  2. APPLEBEES 9935

Frequently Asked Questions

What does the “APPLEBEES 9892 - POS” charge on my statement mean?

This descriptor indicates a point-of-sale (in-person) transaction at a specific Applebee's restaurant, where “9892” is the store or location number. It covers dine-in, bar, or takeout orders paid on-site with your card.

Why is the final Applebee's charge slightly higher than the amount I initially saw?

Applebee's typically places an initial authorization for the pre-tip amount. After you add a tip and the check is closed, the final amount—including tip—replaces the authorization, which can make the posted charge appear higher than the original pending amount.

How can I get a copy of my Applebee's receipt for this charge?

Contact the Applebee's location where you dined, provide the visit date, approximate time, amount, and last 4 digits of your card, and ask them to retrieve or reprint the guest check. You can find the location’s phone number via the restaurant locator on applebees.com.

How do I resolve an incorrect or duplicate charge from Applebee's?

Start by calling the specific Applebee's restaurant and ask to speak with a manager, providing details of the charge and any receipts you have. If the location cannot resolve it promptly or you suspect fraud, contact your bank or card issuer to dispute the transaction while Applebee's reviews the issue.

Can Applebee's place temporary holds or pending charges on my card?

Yes. When you pay at Applebee's, the restaurant may place a temporary authorization for the bill amount before the tip. This pending amount may differ slightly from the final posted charge once your tip is added, and the original hold should drop off automatically within a few days.

Are Applebee's online orders or carside-to-go orders billed differently?

Whether you order online, via the app, or in person for Carside To Go, charges are still processed through Applebee's point-of-sale system and usually appear similarly on your statement, often with the store number and POS descriptor. The charge typically posts when the order is prepared or picked up.

How can I contact Applebee's about a billing or service issue if I don’t know which store 9892 is?

Use the restaurant locator on applebees.com and search by your city, ZIP code, or recent visit area to identify likely locations. If you still can’t find it, you can submit details of the charge through Applebee's corporate guest relations contact form, and they can help trace the store.

Does Applebee's offer gift cards, and how do those appear on my statement?

Yes, Applebee's sells physical and digital gift cards. Purchases made at a restaurant will appear similar to a regular Applebee's POS charge, while online gift card purchases through applebees.com may include an e-commerce descriptor but still reference Applebee's as the merchant.

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