Arabia is a historic Finnish ceramics and tableware brand founded in 1873 and now part of Fiskars Group. It specializes in high‑quality porcelain and stoneware kitchenware and tableware, from everyday dishes and mugs to collectible design series created in collaboration with well‑known Nordic designers. Arabia products are sold through its own branded stores, online shop, outlets inside larger department stores, and a network of retailers around the world.
A card charge labelled simply “ARABIA” is likely related to the purchase of Arabia tableware or kitchen items, either from an Arabia-branded retail shop, an official outlet, or the brand’s online store. The amount could represent a one‑time purchase of dishes, mugs, cookware, or a larger set, and in some cases may include shipping or gift wrapping fees. Some retailers also process online or phone orders under the brand name rather than the specific store name, so it may appear as just “ARABIA” on your statement.
If you’re unsure about the charge, start by checking your email for order confirmations or receipts from Arabia or from retailers listing Arabia as the purchased brand around the transaction date, and review recent in‑store shopping trips where you may have bought tableware. You can also contact the store where you believe you made the purchase or reach out to Arabia via the contact details on their website, providing the transaction date, amount, and the last four digits of your card. If the transaction still doesn’t look familiar, contact your card issuer to dispute or investigate the charge, and ask whether they can see any additional descriptor details (such as city, country, or online merchant ID) that might help you confirm its origin.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Arabia.
What types of purchases typically show up as an “ARABIA” card charge?
An “ARABIA” charge most often comes from buying Arabia tableware or kitchenware, such as plates, bowls, mugs, serving dishes, or gift sets, from an Arabia-branded shop, their online store, or a retailer that processes the transaction under the Arabia brand name.
Does Arabia offer subscriptions or recurring billing that could explain multiple charges?
Arabia primarily sells physical tableware and does not typically operate a subscription service. If you see recurring charges labeled “ARABIA,” verify that they are not from a third‑party retailer or marketplace using a similar descriptor, and contact your card issuer and the merchant for clarification.
How can I cancel an online order I placed with Arabia?
If you ordered directly from Arabia’s online shop, sign in to your account or refer to your order confirmation email to check the order status. If it has not yet shipped, you may be able to cancel it from your account or by contacting their customer service with your order number. Once shipped, cancellations usually must be handled as a return under their return policy.
How do I request a refund for an Arabia purchase?
For refunds, refer to the return and refund policy of the place where you purchased the product. If it was Arabia’s own online store, follow the instructions in your confirmation email or on their website, which typically involve initiating a return, sending the items back in resellable condition, and then receiving a refund to your original payment method. If the purchase was from a department store or other retailer, you must follow that store’s return process.
What should I do if I don’t recognize an “ARABIA” charge on my statement?
First, check your recent in‑store and online purchases of tableware or home goods and search your email for keywords like “Arabia,” “Fiskars,” or the transaction amount. If you still cannot identify the purchase, contact Arabia or the suspected retailer with the transaction details. If they cannot locate it or you believe it is fraudulent, immediately contact your card issuer to dispute the charge and request a card replacement if necessary.
Can Arabia place small temporary authorization holds on my card?
If you ordered from Arabia online, the payment processor may place a temporary authorization hold to verify your card, which can appear as a pending charge under “ARABIA.” These holds are usually for the order amount (or a small test amount) and are either finalized as the actual charge when the order ships or dropped within a few days if the transaction is not completed.
Where can I find receipts or order history for my Arabia purchases?
For online purchases directly from Arabia, you can usually view your order history and download invoices by logging into your account on their website, and you should also have a confirmation email with receipt details. For in‑store purchases, the only record may be the paper receipt provided at checkout, so check any receipt storage apps you use or ask the store if they can reprint a copy using the date, time, and card details.
How can I contact Arabia about a billing or product issue?
Visit arabia.fi and navigate to the customer service or contact section to find email addresses, contact forms, or phone numbers specific to your country. When you reach out, include your order number (if available), transaction date, amount, and the last four digits of your card so they can quickly locate the transaction and help resolve any billing or product concerns.