Question 1

What is Ariran Relaxation and what services does it offer?

Accepted Answer

Ariran Relaxation is a Tokyo-based chain of massage and relaxation salons offering Korean-style body care, including full-body oil massage, foot reflexology, acupressure, lymphatic massage, and slimming or body-shaping treatments. Some branches also provide facial and beauty-oriented menus and operate until late at night for after-work visits.

Question 2

Why do I see a charge from ARILANRELAXATION or ARIRAN RELAX on my card statement?

Accepted Answer

This charge usually comes from paying for a massage or relaxation course at one of the Ariran Relaxation salons in Tokyo. The descriptor may appear in romanized form like “ARILANRELAXATIONSH TOUKIYOUTO ,JP” and correspond to a timed course (e.g., 60, 90, or 120 minutes) or a combination course including oil massage, foot care, and other options.

Question 3

Does Ariran Relaxation offer subscriptions or recurring billing?

Accepted Answer

Ariran Relaxation primarily charges per visit and per course, so most card charges are one‑time payments for services or products. Any appearance of repeated charges is more likely due to multiple separate visits or purchases rather than a formal subscription; if you see repeated charges you don’t recognize, contact the branch you used or your card issuer for clarification.

Question 4

How can I confirm which branch of Ariran Relaxation charged me?

Accepted Answer

Check your calendar, emails, and text messages around the transaction date for booking confirmations mentioning a specific location such as Shinjuku, Shibuya, Kichijoji, or Tachikawa. Then cross‑reference the date, time, and amount with price lists on the official site or booking platforms (like Hot Pepper Beauty) for that branch. If needed, call the suspected branch directly with the transaction date and amount so staff can look it up.

Question 5

How do I request a refund or resolve a billing issue with Ariran Relaxation?

Accepted Answer

Refunds or billing corrections are handled by each salon location. Contact the branch where you received treatment as soon as possible, explain the issue, and provide details such as the date, time, amount, and last four digits of your card. If you cannot identify the exact branch, start with the one you most recently visited or use phone numbers listed on local directories and the official website. If the salon cannot resolve the issue, contact your card issuer to dispute the charge.

Question 6

Can Ariran Relaxation place small authorization holds on my card?

Accepted Answer

Like many in‑person merchants, Ariran Relaxation or its payment processor may place a temporary authorization on your card to confirm it is valid, especially if you checked in or booked using a card in advance. These holds may appear as pending charges and typically disappear or adjust to the final service amount within a few business days.

Question 7

Where can I find official information, menus, or prices for Ariran Relaxation?

Accepted Answer

You can review course details, prices, and sometimes online store items via Ariran Relaxation’s official web presence, including its main site and online shop, and also via listing and booking platforms like Hot Pepper Beauty and local shopping street sites that list the Kichijoji and other branches. These sources can help you verify whether the amount on your card matches a standard course price.

Question 8

How can I contact Ariran Relaxation if I don’t have my receipt?

Accepted Answer

Look up “阿里郎リラクゼーション” together with the area name where you visited (for example, 吉祥寺, 渋谷, 新宿, 下北沢, or 立川) to find the branch’s phone number and address on directories such as Ekiten, Kirei Style, or the local shopping street’s website. Call during business hours, provide your name, visit date and time, and the card’s last four digits, and staff can typically locate your visit and payment record even without the original receipt.

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