Autodesk

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Autodesk is a software company that develops 3D design, engineering, and entertainment software such as AutoCAD, Revit, and Maya for architecture, engineering, construction, manufacturing, media, and entertainment industries. The “DRI*” and orderfind.com elements indicate the purchase was processed by Digital River, an e-commerce/payment processor, on Autodesk’s behalf.

San Francisco, CA
autodesk.com

About Autodesk

Autodesk is a leading software company that creates professional 3D design, engineering, and entertainment tools used in architecture, engineering, construction, manufacturing, product design, and media/film. Popular products include AutoCAD, Revit, Fusion, Inventor, 3ds Max, and Maya, which are typically sold as time-based subscriptions (monthly, annual, or multi‑year) rather than one‑time licenses. When you see “DRI*AUTODESK” or references to orderfind.com on your statement, it usually means your Autodesk purchase or renewal was processed by Digital River, an authorized e‑commerce and payment provider for Autodesk.

This charge may appear on your bank or card statement for several reasons: a new subscription purchase, an automatic renewal of an existing Autodesk plan, a one‑time transaction such as adding cloud credits or upgrading a plan, or a charge after a promotional or trial period ends. You may also see small temporary authorization holds (often $1–$5 or a small local‑currency equivalent) when you first add or update a card, as Digital River verifies your payment method; these holds typically disappear in a few business days. Recurring charges usually follow a monthly, annual, or 3‑year billing cycle and may include taxes or currency conversion fees, causing amounts to differ slightly from the base subscription price shown on autodesk.com.

To verify or resolve questions about this charge, first sign in at manage.autodesk.com using the email address you typically use for Autodesk products, then check “Billing & Orders” for your active subscriptions, renewal dates, and invoices. If your receipt was issued by Digital River, you can also look up your order and invoices via orderfind.com using your email address and last 4 digits of the card. For help with cancellations, refunds, or unknown charges, contact Autodesk support through support.autodesk.com (billing & orders category), or use the support/contact information on your Digital River receipt; have your order number, invoice, and the exact charge amount/date ready to speed up resolution.

Bank Statement Variations

3 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Autodesk.

  1. Autodesk ADY North Ryde AU
  2. Autodesk ADY North Ryde AUS
  3. DRI*Autodesk orderfind.com AUS

Frequently Asked Questions

Why do I see a charge from “DRI*AUTODESK” or a reference to orderfind.com on my statement?

“DRI*AUTODESK” indicates that your Autodesk purchase or subscription renewal was processed by Digital River, Autodesk’s authorized e‑commerce/payment provider in many regions. This is normal and typically corresponds to a software subscription (such as AutoCAD, Revit, Fusion, Maya, or another Autodesk product) or a related one‑time purchase. You can confirm the exact order by checking your Autodesk account (manage.autodesk.com) or looking up the transaction at orderfind.com using your email and card details.

What subscription prices commonly appear for Autodesk charges?

Autodesk subscriptions are usually billed monthly or annually, and common consumer/professional charges are often in the range of a few hundred to a couple thousand USD (or local‑currency equivalent) per year per product. For example, flagships like AutoCAD and Revit are typically billed annually around the low‑to‑mid four‑figure USD range, while monthly billing is higher on a per‑month basis. Prices vary by region, product, term length, promotions, and tax, so always refer to the pricing shown in your Autodesk account or on autodesk.com at the time of purchase for the most accurate amount.

Why was I charged by Autodesk again when I thought my subscription was a one‑time purchase?

Autodesk now sells most products as time‑based subscriptions that auto‑renew by default at the end of each billing term (monthly, annually, or every 3 years). If you do not cancel before the renewal date shown in your Autodesk account, the subscription will renew and you will see a new charge from Autodesk or DRI*AUTODESK. Check manage.autodesk.com → Billing & Orders → Subscriptions & Contracts to view your renewal date and whether auto‑renew is enabled.

How do I cancel or turn off auto‑renewal for my Autodesk subscription?

Sign in to manage.autodesk.com with the email associated with your license, then go to “Billing & Orders” → “Subscriptions & Contracts.” Select the subscription you want to change, and if it’s eligible, you’ll see an option to turn off auto‑renew or cancel at the end of the current term. Once cancelled, you’ll retain access until the current paid period ends, and you will not be billed again unless you reactivate or purchase a new subscription.

How can I request a refund for an Autodesk or DRI*AUTODESK charge?

Autodesk typically offers a limited refund window (often 30 days for annual and multi‑year subscriptions, and a shorter period—such as 14 days—for monthly terms) when purchased directly from Autodesk or its Digital River store, though policies can vary by product and region. To request a refund, locate your order in manage.autodesk.com or via orderfind.com, then contact Autodesk billing support at support.autodesk.com or use the “Contact Us” link on your order confirmation email. Provide your order number, product name, and the charge details; support will confirm your eligibility under the current refund policy.

Why do I see a small $1–$5 pending Autodesk or DRI*AUTODESK charge that later disappears?

Small pending amounts are usually temporary authorization holds placed by Digital River/Autodesk to verify that your card is valid when you add or update a payment method or start a transaction. These are not actual charges and should drop off automatically within a few business days, depending on your bank. If the hold remains for more than a week or posts as a completed transaction, contact your bank and Autodesk support with a screenshot of the entry.

Can I have multiple Autodesk charges in the same month, and is that normal?

Yes, it’s possible and can be normal, especially if you subscribe to more than one Autodesk product, change plans mid‑cycle, or add additional seats/users. You might see one charge for your regular renewal and separate charges for upgrades, prorated seat additions, or taxes adjusted by region. Review the invoices in your Autodesk account and any Digital River receipts to match each line item to a specific subscription or change.

How do I find the invoice or receipt for this Autodesk charge?

Log in to manage.autodesk.com and go to “Billing & Orders” or “Subscriptions & Contracts,” then select the relevant order to download a PDF invoice or receipt. If your email confirms that Digital River processed the order, you can also retrieve the receipt at orderfind.com using your email address and the last 4 digits of the card used. These documents list the product, billing period, tax, and total amount so you can match them to the line on your bank or card statement.

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