Azure Boutique Co is an online retailer that sells Batana oil–based hair products and related hair-care items under the brand name Azure. Purchases are primarily made through its website and social/Shopify-style storefronts.
Azure Boutique Co is a small online business trading under the brand name Azure and focused on Batana oil hair products, such as hair-growth oils, refined Batana oil, and related hair-care items. The company presents itself as sourcing Batana oil from Honduras and marketing it to consumers seeking natural hair growth and strengthening solutions, selling exclusively via its e‑commerce site and social commerce channels.([azureboutique.co](https://www.azureboutique.co/products/batana-refined-oil?utm_source=openai))
A charge from "SP AZURE" (where "SP" denotes Shopify Payments) on a card statement is typically tied to an online purchase from Azure Boutique’s website (azureboutique.co) or one of its connected sales channels. Customers report one‑time orders for Batana oil and hair-care bundles, as well as cases where they were enrolled in recurring monthly subscription charges after an initial purchase, sometimes without clearly understanding that it was a subscription. There are also multiple complaints about orders marked as delivered that customers say never arrived.([bbb.org](https://www.bbb.org/scamtracker/lookupscam/1071815?utm_source=openai))
If you do not recognize this charge, first search your email for order confirmations from Azure or azureboutique.co and check any account or customer portal links in those emails. Review whether you agreed to a subscription or auto‑ship plan and whether there are order tracking details. If you cannot locate your order or believe you were charged in error, you can contact the company via the support email listed on its site (support@azureboutique.co). If the business does not respond or resolve the issue—as many BBB complaints allege—you may need to dispute the charge with your card issuer, providing dates, amounts, and any correspondence with the merchant.([azureboutique.co](https://www.azureboutique.co/pages/contact?utm_source=openai))
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Azure Boutique Co.
Why do I see a charge labeled "SP AZURE" on my card?
The descriptor "SP AZURE" usually indicates a purchase processed via Shopify Payments for Azure Boutique Co, an online seller of Batana oil hair products at azureboutique.co. Check your email for a receipt or shipping confirmation from Azure or Azure Boutique around the date of the charge to confirm the purchase.([azureboutique.co](https://www.azureboutique.co/?utm_source=openai))
What types of purchases typically result in a charge from Azure Boutique Co?
Most reported charges involve online orders of Batana oil hair treatments, hair-growth oils, and related hair-care bundles placed on azureboutique.co or linked social commerce listings. Common order totals reflect individual bottles, buy‑one‑get‑one promotions, or bundle deals that can add up to roughly USD $30–$80 per transaction, depending on the size and number of products ordered.([azureboutique.co](https://www.azureboutique.co/products/batana-refined-oil?utm_source=openai))
Does Azure Boutique Co offer subscriptions or recurring billing for Batana oil?
Yes. According to customer complaints filed with the Better Business Bureau, some buyers were placed on a recurring monthly payment plan after their initial order, sometimes without realizing they had agreed to a subscription. If you see repeated monthly "SP AZURE" charges, log into any Azure account portals linked from your order emails or contact support@azureboutique.co to ask if a subscription is active and how to cancel it.([bbb.org](https://www.bbb.org/us/tx/college-station/profile/hair-products/azure-boutique-co-0825-1000245411/customer-reviews?utm_source=openai))
How can I cancel an Azure Boutique Co subscription or auto‑ship plan?
To cancel, first look for an account or subscription management link in your original order or shipping confirmation emails from Azure. If there is an account portal, sign in and turn off auto‑renew or future shipments. If you cannot find such an option, email support@azureboutique.co requesting immediate cancellation and written confirmation. Keep copies of your messages; if further charges appear despite cancellation, you may need to present this documentation to your card issuer when disputing the transactions.([azureboutique.co](https://www.azureboutique.co/pages/contact?utm_source=openai))
What should I do if Azure says my Batana oil order was delivered but I never received it?
Several BBB complaints mention orders that were marked as delivered but never received. In this situation, request the carrier name and tracking number from Azure Boutique, verify the tracking details directly with the carrier, and check with neighbors or your local post office. If the merchant won’t provide tracking, won’t reship, or won’t issue a refund despite non‑delivery, gather your order confirmation and correspondence and file a dispute with your credit card issuer, explaining that the goods were not received.([bbb.org](https://www.bbb.org/us/tx/college-station/profile/hair-products/azure-boutique-co-0825-1000245411/customer-reviews?utm_source=openai))
How do I request a refund from Azure Boutique Co if I’m unhappy with the product or service?
Review any return or refund policy information on azureboutique.co and in your order confirmation email, then write to support@azureboutique.co with your order number, purchase date, and reason for requesting a refund. Include photos if the product is damaged or not as described. Because many customers report unanswered emails and unresolved refund requests, monitor your card account closely; if the merchant does not respond within a reasonable time frame, you may need to escalate through your bank or card issuer’s dispute process.([azureboutique.co](https://www.azureboutique.co/products/batana-refined-oil?utm_source=openai))
Is Azure Boutique Co a reputable company?
The Better Business Bureau lists Azure Boutique Co as a hair products business in College Station, Texas with an F rating, noting multiple complaints about non‑delivery, unrefunded charges, and unwanted recurring billing. This does not automatically mean every transaction is fraudulent, but it does indicate a history of significant customer service and fulfillment issues, so any unexplained "SP AZURE" charge should be reviewed carefully and verified against your own records.([bbb.org](https://www.bbb.org/us/tx/college-station/profile/hair-products/azure-boutique-co-0825-1000245411?utm_source=openai))
How can I verify that my "SP AZURE" charge is legitimate and not fraudulent?
Compare the charge date and amount with any orders you placed on azureboutique.co or via related ads/social posts, then search your email (including spam) for receipts from Azure Boutique or support@azureboutique.co. If you find a matching order, verify whether it was a one‑time purchase or a subscription. If you cannot link the charge to any order and get no response from the merchant, contact your bank or card issuer immediately to report a potentially unauthorized charge and request that your card be reissued if necessary.([azureboutique.co](https://www.azureboutique.co/?utm_source=openai))