Banjo's Bakery Café

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Banjo's Bakery Café is an Australian bakery-café franchise offering freshly baked bread, pastries, pies, sweets and barista-made coffee in a casual dine-in and takeaway format.

Hobart, Tasmania, Australia
banjos.com.au
Owned by Banjo's Corporation Pty Ltd

About Banjo's Bakery Café

Banjo's Bakery Café is an Australian bakery-café franchise that began in Hobart, Tasmania, and has grown to dozens of stores across Tasmania, Victoria, Queensland and other states. They specialise in freshly baked bread, pies, pastries, sandwiches, cakes, slices and barista-made coffee, served in a relaxed dine-in or convenient takeaway format. Many stores also offer catering platters for meetings and events, plus a loyalty program and mobile app for pre-ordering and rewards. You’ll usually see their name appear on statements as something like “BANJOS BAKERY CAFE” followed by the specific store location.

A Banjo's Bakery Café charge can appear on your bank statement after you pay in-store by EFTPOS/credit card, order online via banjos.com.au, or place an order through the Banjo’s app for pickup or delivery (where available). Depending on your bank, the description may include the town or suburb of the store you visited or ordered from. Banjo’s does not typically operate subscriptions, so recurring charges are more likely to be regular purchases, saved-card app orders, catering orders, or orders placed via a third‑party delivery platform such as Uber Eats, DoorDash or Menulog. Small temporary authorisation holds may appear when you first add or update a card in the app or when a payment is being verified.

If you’re unsure about a Banjo's Bakery Café charge, start by checking your recent in-store visits, online orders, or app order history for the same date and amount. Look for email or SMS receipts from Banjo’s, your app order confirmations, or delivery platform receipts. You can contact the specific store (phone numbers are listed on banjos.com.au under “Find a Bakery”) or use the contact form on the website for billing questions; have the date, exact amount, last four digits of the card, and statement description ready. Common issues—such as being charged twice, confusion between a temporary hold and a final charge, or disputes about catering orders—are usually resolved by speaking directly with the store that processed the payment or by contacting the delivery platform if the order was placed through a third party.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Banjo's Bakery Café.

  1. BANJOS CAMPBELL TOWN AUS
  2. BANJOS CORPORATION +61362105000 AUS

Frequently Asked Questions

Why do I see a Banjo's Bakery Café charge on my statement if I only bought a small coffee or snack?

Banjo’s transactions can appear with the full merchant name even for very small purchases like a single coffee or pastry. Typical in‑store transactions range from about AU$4–$10 for a drink and snack, up to AU$20–$40 for multiple meals. Check whether you recently tapped your card or phone at any Banjo’s location, as even quick takeaway visits will show up as a separate card charge. If the amount doesn’t match what you expect, contact the store shown in the description with your receipt if you have it.

Does Banjo's Bakery Café have subscriptions or recurring payments?

Banjo’s does not generally offer ongoing paid subscriptions—most purchases are one‑off transactions for food, drinks, or catering. If you see similar Banjo’s charges around the same time each week or month, it’s usually due to regular visits, standing catering orders, or repeated app orders rather than an automatic subscription. Check your Banjo’s app, email order confirmations, and any recurring office or school catering arrangements. If it still appears automatic, call the store where the orders are being prepared to confirm what’s being charged.

Why is there a small or duplicate Banjo's Bakery Café charge, or a pending amount that later disappears?

Some banks briefly show a small temporary authorisation (for example, a few cents or a low dollar amount) when your card is added to the Banjo’s app or when a contactless payment is first verified. This hold should automatically drop off within a few business days and is not an additional fee. If you see what looks like a duplicate charge, compare the timestamps—often one is an authorisation and the other is the finalised purchase. If both settle for the same amount, contact the store or your bank to investigate and request a reversal of any true duplicate.

How can I get a refund or fix an incorrect Banjo's Bakery Café charge?

Banjo’s refunds are handled by the individual store that processed the transaction or, for delivery orders, by the delivery platform used (e.g., Uber Eats, Menulog, DoorDash). Visit or call the store listed on your receipt or in the statement description and provide the date, time, exact amount, and last four digits of your card so they can look up the transaction. For issues like incorrect items, overcharges, or double payments, stores can usually process a refund back to the original payment method after verifying the error. For app or third‑party delivery orders, start a support request from within the relevant app, attaching order details and photos if applicable.

How do I cancel or change a Banjo's Bakery Café order placed online or in the Banjo’s app?

If you need to cancel or modify a pickup or delivery order placed via the Banjo’s website or app, contact the store fulfilling the order as soon as possible—before the scheduled preparation time if you can. Store contact details are available in your order confirmation email and on banjos.com.au. Once an order has been prepared or dispatched, cancellations and refunds are at the store’s discretion. For delivery orders through platforms like Uber Eats or DoorDash, use the in‑app help options to cancel or adjust your order in line with that platform’s policies.

What are typical Banjo's Bakery Café charge amounts I might see on my statement?

Small individual transactions often range from around AU$4–$7 for coffee, AU$5–$8 for pies or pastries, and AU$10–$20 for a simple meal with a drink. Larger totals—often AU$30–$100 or more—are usually associated with catering platters, office shout orders, or multiple meals bought together. If the amount you see is substantially higher than your usual visit, consider whether you or someone in your household placed a catering order or used your card for a group purchase. When in doubt, ask the store to provide a copy of the receipt tied to that transaction.

How can I verify which Banjo's location or order a charge relates to?

The statement description often includes the suburb or city of the Banjo’s store (for example, “BANJOS BAKERY CAFE HOBART TAS”). Match this with any receipts, email confirmations, or app orders from that timeframe. In the Banjo’s app, you can review your past orders and see which store fulfilled each one. If you still can’t identify it, call the likely store with the date, amount, and last four digits of your card so staff can search their system for the matching transaction.

How do I contact Banjo's Bakery Café about a billing or charge issue?

For specific charge questions, it’s best to contact the individual store that processed the transaction; store phone numbers and addresses are listed under “Find a Bakery” on banjos.com.au. If you’re unsure which store it was, start with the one shown in your statement description or closest to where you were on the transaction date. For general feedback or issues not tied to a single store, you can use the contact form on banjos.com.au or reach out via Banjo’s official social media channels. Your bank can also help if you need to dispute a charge after attempting to resolve it with the store.

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