Banjo's Bakery Cafe

Restaurant98% confidence

Banjo's Bakery Cafe is an Australian bakery café chain offering freshly baked breads, pies, pastries, sweets and barista-made coffee in a casual dine-in and takeaway setting.

Hobart, Tasmania, Australia
banjos.com.au

About Banjo's Bakery Cafe

Banjo's Bakery Cafe is an Australian bakery café chain that began in Hobart, Tasmania, and now operates dozens of stores across Tasmania, Victoria, Queensland, New South Wales and South Australia. They specialise in freshly baked breads, pies, savouries, pastries, sweet treats and made‑to‑order sandwiches, along with barista-made coffee and other beverages. Customers can dine in, grab takeaway, place catering orders, or order ahead online via their website or Banjo's app at banjos.com.au.

A Banjo's Bakery Cafe charge may appear on your bank or card statement when you make a purchase in-store (using EFTPOS, credit or debit card, or mobile wallet), place an online or app order, or pay for catering. Descriptors often look like “BANJOS BAKERY CAFE”, sometimes followed by the specific suburb or state (e.g., “BANJOS BAKERY CAFE HOBART AUS”). Most charges are one‑off transactions for food and drinks, but you might also see small test authorisations when you add a card to the app, tips added after the initial pre‑authorisation, or adjustments for order changes or refunds. Third‑party delivery platforms (like Uber Eats, DoorDash or Menulog) may also process Banjo’s orders, in which case the charge will usually show under the delivery service’s name rather than Banjo’s.

If you’re unsure about a Banjo's Bakery Cafe charge, start by checking recent receipts, your Banjo’s app order history, email confirmations, or online banking for the transaction date and store location. Compare the amount with what you typically spend on coffee, lunch, or catering, and consider whether a family member with access to your card may have used it. For detailed questions, you can contact the specific Banjo’s store (phone details are listed at banjos.com.au under “Locations”) or use the contact form on their website; have the exact transaction date, amount, and last four digits of your card ready. If the store confirms the charge is in error, they can usually process a reversal or refund; otherwise, if you still suspect fraud, contact your bank or card issuer to dispute the transaction and request a card replacement.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Banjo's Bakery Cafe.

  1. BANJOS CORPORATION +61362105000 AU

Frequently Asked Questions

Why does my statement show a charge from “BANJOS BAKERY CAFE” or similar wording?

Banjo’s Bakery Cafe transactions often appear on statements as “BANJOS BAKERY CAFE” followed by the suburb or state (e.g., “BANJOS BAKERY CAFE LAUNCESTON TAS” or “BANJOS BAKERY HOBART AUS”). This indicates you made a purchase at one of their bakery cafés, via their website, or through the Banjo’s app. The date and location on your statement should generally match the day and store where you bought food, coffee, or catering.

What are typical amounts for a Banjo’s Bakery Cafe charge?

Common Banjo’s charges range from small amounts (around AUD $5–$15) for coffee and a pastry, up to AUD $20–$40 for multiple meals or takeaway for two people. Larger transactions—often AUD $50 and above—are usually associated with catering platters, corporate orders, or family-sized purchases. If the amount on your statement doesn’t align with what you’d usually spend at a bakery café, check whether it could be a group order, catering, or a transaction that included multiple items and drinks.

Why do I see a small pending Banjo’s Bakery Cafe charge (like $1) on my card?

A small pending amount (often around AUD $1 or similar) can be a temporary authorisation used to verify your card when ordering online or saving a card in the Banjo’s app. This is not a completed sale and should drop off your account automatically within a few business days. If it posts as a completed transaction and does not reverse, contact Banjo’s via the store or their website so they can investigate and, if needed, arrange a refund.

Can Banjo’s Bakery Cafe set up recurring or subscription charges on my card?

Banjo’s operates primarily on one‑time purchases for food, drinks, and catering, so most charges are not recurring. However, if you regularly order catering for a business, you may see charges at similar intervals or similar amounts, which can look like a pattern. Banjo’s does not typically offer consumer subscription meal plans; if you see a repeated charge that you do not recognise, contact the store named in the descriptor or your bank to confirm whether it is legitimate.

How can I get a receipt or invoice for a Banjo’s Bakery Cafe charge I don’t recognise?

If the purchase was made in-store, the receipt is printed at the time of sale, but the store can often reprint or provide a summary if you have the date, approximate time, amount, and last four digits of the card. For online or app orders, check your email for an order confirmation or log in to your account at banjos.com.au or in the Banjo’s app to view your order history. If you need an itemised invoice—especially for catering or business expenses—contact the relevant store or use the contact form on the Banjo’s website with the transaction details.

How do I resolve an incorrect amount or double charge from Banjo’s Bakery Cafe?

First, confirm that the total on your receipt matches the amount on your statement and that you don’t have two separate visits or orders on the same day. If there appears to be a genuine overcharge or duplicate transaction, contact the specific Banjo’s store listed on your statement as soon as possible and provide the transaction date, time, and amount. Most stores can check their point‑of‑sale records and, if they find an error, process a refund or adjustment back to your original payment method. If you can’t reach the store or disagree with the outcome, contact your bank or card issuer to lodge a dispute.

How do I contact Banjo’s Bakery Cafe about a charge on my card?

Go to banjos.com.au and use the “Locations” page to find the phone number and address of the store that matches the descriptor on your statement. You can also use the contact form on their website under “Contact Us” for general billing questions or issues with online/app orders. When contacting them, include your name, the exact transaction amount, date, store location (if known), and the last four digits of the card used so they can locate the payment in their system.

What should I do if I suspect a Banjo’s Bakery Cafe charge is fraudulent?

If you’re sure neither you nor anyone authorised has visited Banjo’s or ordered from them around the transaction date, treat the charge as potentially fraudulent. Immediately contact your bank or card issuer to report the unauthorised transaction, request a card block or replacement, and start a dispute. You may also inform Banjo’s via their website with the transaction details so they can flag any suspicious activity on their terminal, but your bank remains the primary point of contact for recovering funds.

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