Batch House Bagels

Restaurant80% confidence

Batch House Bagels is a small-batch artisanal bagel maker based in Ypsilanti, Michigan, specializing in New York–style boiled-and-baked bagels and flavored cream cheeses, sold via pre-orders, pop-ups, and local markets.

Ypsilanti, Michigan, United States
hotplate.com

About Batch House Bagels

Batch House Bagels is an artisanal bagel business in Ypsilanti, Michigan, focused on producing authentic New York–style bagels using long, cold fermentation, high-gluten flour, and a traditional boil-and-bake process. The brand was started by baker Steven Kovanda, who developed the recipes at home and now operates under the name Batch House Bagels, supplying hand-made bagels and rotating cream cheese flavors to the Ypsilanti and Ann Arbor area through farmers markets, pop-ups, and pre-order pickups.([annarborobserver.com](https://annarborobserver.com/a-taste-of-new-york/?utm_source=openai))

A charge from "SQ *BATCH HOUSE" in Ypsilanti, MI is very likely a purchase of bagels or related baked goods from Batch House Bagels processed through Square, either at a pop-up location, a farmers market stall, or a pre-arranged pickup at the address shown on your statement. Because the business operates in small batches and often on a pre-order basis, charges may correspond to advance orders placed online or via social channels, sometimes appearing a day or two before pickup depending on how the payment was run. Small test or partial charges are uncommon but could occur if an order was modified or partially refunded.

To verify the charge, customers should first check recent bagel orders placed through Instagram, email, or the online ordering page, and look for email or SMS confirmations from Batch House Bagels or from Square. Reviewing your Square receipt (if texted or emailed at the time of purchase) can confirm the exact amount and date. If there are questions or a potential billing error, the best path is to contact Batch House Bagels using the contact info provided on their ordering page or via their official Instagram account, and, if needed, dispute the transaction with your card issuer, noting that the descriptor may begin with "SQ *" because the payment was processed by Square rather than directly by the merchant.([reddit.com](https://www.reddit.com/r/ypsi/comments/1vlvkqk/ypsi_business_news_events_roundup_these_posts/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Batch House Bagels.

  1. POS Withdrawal - SQ *BATCH HOUSE 665 North Miami AveYpsilanti MIUS

Frequently Asked Questions

Why does my statement show 'SQ *BATCH HOUSE' instead of 'Batch House Bagels'?

Batch House Bagels processes in-person and some online payments using Square, a common point-of-sale provider. As a result, charges can appear as 'SQ *BATCH HOUSE' (or similar) on your card statement, with the merchant name truncated. The location line (Ypsilanti, MI) and the purchase amount should match your recent bagel order or market purchase.

What types of purchases typically result in a Batch House Bagels charge?

Most charges come from pre-ordered bagel dozen(s), mixed assortments, or bagel-and-cream-cheese bundles ordered for pickup or purchased at local farmers markets and pop-ups in the Ypsilanti/Ann Arbor area. Orders are often placed in advance through the online ordering page or via social channels and then fulfilled on specific bake days.([reddit.com](https://www.reddit.com/r/ypsi/comments/1vlvkqk/ypsi_business_news_events_roundup_these_posts/?utm_source=openai))

Does Batch House Bagels offer subscriptions or recurring orders that might bill me regularly?

As of the latest public information, Batch House Bagels operates primarily through one-off pre-orders, farmers markets, and pop-ups rather than automated subscriptions. If you see more than one charge, it’s usually because you placed multiple orders on different dates, not because of a recurring subscription plan.([reddit.com](https://www.reddit.com/r/ypsi/comments/1vlvkqk/ypsi_business_news_events_roundup_these_posts/?utm_source=openai))

How can I cancel or change a Batch House Bagels order after I’ve been charged?

Cancellations or changes are handled directly by Batch House Bagels. Use the contact method provided in your order confirmation (often email or messaging via their ordering platform or Instagram) and reach out as soon as possible before the scheduled bake or pickup time. Because batches are made to order, same-day cancellations may not always be refundable, but they can sometimes adjust quantities or pickup details if contacted early.([annarborobserver.com](https://annarborobserver.com/a-taste-of-new-york/?utm_source=openai))

How do I request a refund or correction if I was charged the wrong amount?

If the charge amount doesn’t match your order total, first compare it with the confirmation message or receipt from Batch House Bagels or Square. If there’s still a discrepancy, contact Batch House Bagels directly with your name, order details, and a screenshot of the card transaction. They can issue an adjustment or refund through Square if an error occurred; if you can’t reach them, you may then contact your card issuer to open a dispute, noting that the payment ran through Square for Batch House Bagels.

Is it normal to see a pending or temporary charge from Batch House/Square before pickup?

Yes. When you place an order online or pay via a card reader, Square may show the transaction as pending for a short period before it finalizes. This is especially common if you placed an order ahead of a future pickup date. The pending status should resolve automatically; if a charge remains pending or duplicates appear, monitor your account for a few days and then contact Batch House Bagels or your bank if it doesn’t clear correctly.

How can I confirm that a Batch House Bagels charge is legitimate?

Match the date and amount of the charge with recent bagel purchases, check your email or messages for order confirmations from Batch House Bagels or Square, and review your recent visits to Ypsilanti or Ann Arbor markets and pop-ups. You can also check the Batch House Bagels ordering page or Instagram to see if you placed a pre-order around that time. If nothing matches, contact them using the information on their ordering page and, if necessary, your card issuer.

What is the best way to contact Batch House Bagels about a billing question?

The primary contact methods for Batch House Bagels are via their online ordering page (hosted on Hotplate) and their official Instagram account @batchhousebagels, where they post upcoming bakes and communicate with customers. Use the email or messaging link provided there, include your order details and a screenshot of the charge, and they can confirm or correct the transaction.([reddit.com](https://www.reddit.com/r/ypsi/comments/1vlvkqk/ypsi_business_news_events_roundup_these_posts/?utm_source=openai))

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