Bay State Holdings Group Inc.

Home & Garden65% confidence

Bay State Holdings Group Inc. is a Massachusetts-based building, design, and home-improvement holding company that owns and operates remodeling and kitchen/interior brands such as Bay State Remodeling and Bay State Kitchen Gallery.

Waltham, Massachusetts, United States
baystateholdings.com

About Bay State Holdings Group Inc.

Bay State Holdings Group Inc. is a home-improvement and real estate–focused holding company headquartered in Massachusetts. Through operating brands like Bay State Remodeling and Bay State Kitchen Gallery, the company provides residential design-build services, including whole-home, kitchen, and bathroom renovations, additions, and high-end cabinetry, countertops, and storage solutions across Greater Boston. It also partners on residential real estate development projects and invests in ventures related to construction and design, positioning itself as a vertically integrated player in the renovation and building space.

A charge labeled “Bay State Holdings” on a card statement is likely tied to a home renovation or design project, such as a remodel deposit, progress payment, materials purchase (cabinets, countertops, or fixtures), or final invoice processed through the holding company’s billing system. In some cases, even if the customer interacted mainly with a branded subsidiary (for example, a remodeling or kitchen showroom brand), the payment gateway may display the parent entity name, “Bay State Holdings,” instead of the specific trade name. Charges might be one-time for project milestones, but larger projects can generate multiple charges over several weeks or months.

To verify a Bay State Holdings charge, customers should first review their recent or ongoing home-improvement contracts, proposals, and invoices to match dates and amounts. Checking email confirmations from Bay State Remodeling or Bay State Kitchen Gallery, as well as any signed estimates or payment schedules, can help tie the card transaction to a specific project. If questions remain, contacting the company using the phone or email information on their official website is advisable—have the transaction date, amount, and any job or invoice number ready. If the charge is still unrecognized after speaking with the company, cardholders should reach out to their bank or card issuer to dispute or investigate the transaction further.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Bay State Holdings Group Inc..

  1. bay state holdings

Frequently Asked Questions

Why do I see a charge from "Bay State Holdings" instead of the remodeling or kitchen brand I worked with?

Bay State Holdings Group Inc. is the parent company behind brands such as Bay State Remodeling and Bay State Kitchen Gallery. Depending on how your project was set up in their billing system, your card statement may show the parent name “Bay State Holdings” even if you interacted primarily with a specific brand or showroom. Match the charge to any recent renovation contracts, estimates, or invoices you’ve signed.

What types of amounts does Bay State Holdings typically charge on a credit or debit card?

Bay State Holdings charges often correspond to home-improvement project deposits, progress payments at agreed milestones, or final balances. These amounts can range from a few hundred dollars for design consults or small work orders to several thousand dollars for major remodeling phases. Review your project payment schedule to see if the charge aligns with a scheduled installment.

Could a Bay State Holdings charge be a project deposit or authorization hold?

Yes. For some projects, Bay State Holdings may run an initial deposit or a temporary authorization to confirm your payment method before starting work or ordering custom materials. Authorization holds may appear as pending charges and either convert to a posted transaction or drop off within a few days if they are only for verification.

How can I confirm that a Bay State Holdings charge is linked to my remodeling project?

Start by comparing the transaction date and amount on your card statement with your signed contract, proposal, or invoice from Bay State Remodeling or Bay State Kitchen Gallery. Check your email for receipts or payment confirmations from those brands. If you still aren’t sure, contact Bay State Holdings using the contact details on baystateholdings.com and provide your name, project address, and card charge details so they can look it up.

How do I request a refund or correction for a Bay State Holdings charge?

Refunds or billing corrections are handled directly by Bay State Holdings and its operating brands. Reach out to your project manager or the office contact listed on your contract, or use the contact form or phone number on baystateholdings.com. Provide your invoice or job number, the date and amount of the transaction, and a brief explanation of the issue so they can review and, if appropriate, process a refund or adjustment.

Can I cancel or change my project after I’ve been charged by Bay State Holdings?

Cancellation and change policies depend on the specific agreement you signed. Many home-improvement contracts include terms for cancellation fees or non-refundable deposits once design work has begun or custom materials have been ordered. Review your contract carefully, then contact your Bay State Holdings project representative to discuss options for postponing, modifying, or cancelling work and what financial implications apply.

What should I do if I don’t recognize any business relationship with Bay State Holdings?

If you have not engaged in any remodeling, kitchen, or home-improvement work recently and don’t recognize the charge, first ask other cardholders on the account if they authorized it. If no one recognizes it, contact Bay State Holdings using their official website to see if they can locate the transaction. If it still appears unauthorized, promptly report it to your bank or card issuer and request that they investigate or dispute the charge.

How can I get a copy of a receipt or invoice for a Bay State Holdings transaction?

Receipts and invoices are usually sent via email or provided as part of your project documentation. If you can’t find them, contact Bay State Holdings or the specific brand you worked with and request a copy, giving them your name, project address, approximate date of service, and the last four digits of the card used. They can typically reissue the invoice or a detailed statement for your records.

This merchant is in the Home & Garden category

Browse all

Related Merchants

Mitre 10
Bunnings Warehouse
IKEA
Fantastic Furniture
Koch & Co

Compare Bay State Holdings Group Inc.

vsMitre 10vsBunnings WarehousevsIKEA

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you